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no sound...now won't boot


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#1
Katydidonline

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Hello
I have a Toshiba A105-S4164 I am trying to fix. First the sound was lost. In control panel when you open the volume icon it says 'no volume devise'. In devise manager everything under the sound had the yellow !. I tired updating the drivers, uninstalled, rebooted and then tried to update the driver I downloaded from Realtek. Nothing worked.

I tried to reinstall the driver again and now the computer won't boot. It gets to the splash screen and after a minute or two hangs up.

I can boot in safe mode but have restored to an earlier date twice but still the same. I don't have the xp Install disk...I do have the recovery disk that came with the computer. If I boot from the CD drive it want me to Recover to out of the box...but won't that cause me to lose everything?

Any help appreciated
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#2
Wolfeymole

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Hi Katy and welcome to Geeks To Go.

Please tell us exactly what is written on the Recovery disk that you have?

Do they look like this image which is only an example?

Posted Image
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#3
Katydidonline

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Yes...they look like that...both say

TOSHIBA
Recovery and applications/Drivers DVD
Satellite A100/A105 Series

I got a copy of the XP disk and tried to do a repair but when it got to a certain point the splash screen froze like before :(
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#4
Wolfeymole

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Ok that's good at least.

Do you have all recommended and important windows updates including service packs?
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