Her primary laptop crashed - multiple BSOD's, unable to be fixed despite all her efforts. She took it in for servicing, & turns out it's a RAM problem. While that's being repaired, she'd been using her older laptop, which isn't really very old - maybe 3 years? - as a back-up. It's an HP, one of these: http://www.cnet.com/...7-35276615.html She reformatted it before storing it away prior to getting her current laptop, but hasn't otherwise changed or added any components (i.e., RAM or video card or anything) since she got it.
The HP was working fine until about a week or so ago, when it, too, started getting BSOD's, several in a day. She ran tests which said it wasn't a hard drive issue, tried reformatting from both system restore & the recovery disk, & nothing helped. She even contacted HP, but their suggestions couldn't rectify the problem, either. A colleague of hers has a tech-savvy relative who is going to look at it (they are a programmer that used to work in tech support), but if it's a major issue of some sort, she'll have to fork out to have this one serviced, as well.
Question is, as far as the HP - is it worth paying to get it fixed? She really likes it, & HP computers in general, but it might cost the equivalent of a few hundred dollars to get repaired. The alternative is putting that money toward a new one. She'll also have to see what the person who's going to look at it says, but if they can't fix it, she has to let HP know by Monday so it will be covered under the support ticket she opened with them.
Thanks in advance!
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