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#1
tuffstuff

tuffstuff

    Member

  • Member
  • PipPipPip
  • 104 posts
The last few days my computer will work a little while and then problem loading page, server not found and it stops working. I did my scans and there is no malware. Thank you
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#2
Ztruker

Ztruker

    Member 5k

  • Technician
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FarBar MiniToolBox is an easy way to collect data that can help debug some networking problems.

BleepingComputer Review:
MiniToolBox detects Internet connection issues due to broken or hijacked LSP, proxy settings, and problems with network adapters. It can also be used to detecte search redirections and router hijackings.

The tool has some additional feature like flushing DNS cache, listing installed programs, listing devices in the Devices Manager, enumerating the last 10 Event Viewer errors, enumerating drives, and content of Hosts file.

Download here: FarBar MiniToolBox
  • Run MiniToolBox.exe (no install required).
  • Check the following boxes:
    • Report IE Proxy Settings
    • Report FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices (Only Problems)
    • List Users, Partitions and Memory size
    • List Minidump Files
    • List Restore Points
  • Click OK
.A Notepad window will open with the results in it. Copy and paste all the data except the User info in a reply here.
A file named Result.txt will also be created in the directory MiniToolBox.exe is run from.
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#3
tuffstuff

tuffstuff

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MiniToolBox by Farbar Version:05-03-2013
Ran by Owner (administrator) on 17-04-2013 at 22:24:05
Running from "C:\Documents and Settings\Owner\My Documents\Downloads"
Microsoft Windows XP Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Connected)
SMC2862W-G EZ Connect g 2.4Ghz 802.11g Wireless USB 2.0 Adapter = Wireless Network Connection (Connected)
Intel® PRO/100 VE Network Connection = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration




Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ec.rr.com



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-20-B5-2E-A5



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : ec.rr.com

Description . . . . . . . . . . . : SMC2862W-G EZ Connect g 2.4Ghz 802.11g Wireless USB 2.0 Adapter

Physical Address. . . . . . . . . : 00-12-BF-10-C6-30

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 209.18.47.61

209.18.47.62

Lease Obtained. . . . . . . . . . : Wednesday, April 17, 2013 10:10:58 PM

Lease Expires . . . . . . . . . . : Wednesday, April 17, 2013 11:10:58 PM

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: google.com
Addresses: 173.194.37.69, 173.194.37.70, 173.194.37.71, 173.194.37.72
173.194.37.73, 173.194.37.78, 173.194.37.64, 173.194.37.65, 173.194.37.66
173.194.37.67, 173.194.37.68



Pinging google.com [74.125.137.113] with 32 bytes of data:



Reply from 74.125.137.113: bytes=32 time=38ms TTL=49

Reply from 74.125.137.113: bytes=32 time=25ms TTL=49



Ping statistics for 74.125.137.113:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 25ms, Maximum = 38ms, Average = 31ms

Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: yahoo.com
Addresses: 98.139.183.24, 206.190.36.45, 98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=133ms TTL=50

Reply from 98.139.183.24: bytes=32 time=143ms TTL=50



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 133ms, Maximum = 143ms, Average = 138ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 20 b5 2e a5 ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
0x10004 ...00 12 bf 10 c6 30 ...... SMC2862W-G EZ Connect g 2.4Ghz 802.11g Wireless USB 2.0 Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.10 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.10 192.168.0.10 25
192.168.0.10 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.0.255 255.255.255.255 192.168.0.10 192.168.0.10 25
224.0.0.0 240.0.0.0 192.168.0.10 192.168.0.10 25
255.255.255.255 255.255.255.255 192.168.0.10 2 1
255.255.255.255 255.255.255.255 192.168.0.10 192.168.0.10 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/17/2013 09:13:48 PM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/17/2013 08:03:16 PM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/17/2013 07:33:16 PM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/17/2013 06:56:20 PM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/17/2013 07:15:05 AM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/17/2013 06:04:43 AM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/17/2013 00:21:11 AM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/16/2013 11:59:00 PM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/16/2013 11:47:00 PM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]

Error: (04/16/2013 11:08:08 PM) (Source: Application Error) (User: )
Description: Faulting application mhotkey.exe, version 3.0.0.9, faulting module mhotkey.exe, version 3.0.0.9, fault address 0x000099a1.
Processing media-specific event for [mhotkey.exe!ws!]


System errors:
=============
Error: (04/17/2013 09:13:56 PM) (Source: DCOM) (User: DEBEVE)
Description: DCOM got error "%%1058" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (04/17/2013 09:13:51 PM) (Source: DCOM) (User: DEBEVE)
Description: DCOM got error "%%1058" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (04/17/2013 09:10:56 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (04/17/2013 09:10:56 PM) (Source: Service Control Manager) (User: )
Description: The Upload Manager service failed to start due to the following error:
%%1079

Error: (04/17/2013 09:10:56 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (04/17/2013 08:03:41 PM) (Source: DCOM) (User: DEBEVE)
Description: DCOM got error "%%1058" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (04/17/2013 08:03:18 PM) (Source: DCOM) (User: DEBEVE)
Description: DCOM got error "%%1058" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (04/17/2013 08:03:12 PM) (Source: Service Control Manager) (User: )
Description: The Upload Manager service failed to start due to the following error:
%%1079

Error: (04/17/2013 08:03:12 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (04/17/2013 08:03:12 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5


Microsoft Office Sessions:
=========================
Error: (04/17/2013 09:13:48 PM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/17/2013 08:03:16 PM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/17/2013 07:33:16 PM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/17/2013 06:56:20 PM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/17/2013 07:15:05 AM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/17/2013 06:04:43 AM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/17/2013 00:21:11 AM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/16/2013 11:59:00 PM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/16/2013 11:47:00 PM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1

Error: (04/16/2013 11:08:08 PM) (Source: Application Error)(User: )
Description: mhotkey.exe3.0.0.9mhotkey.exe3.0.0.9000099a1


=========================== Installed Programs ============================

ABBYY FineReader 6.0 Sprint (Version: 6.00.1395.41612)
Adobe AIR (Version: 1.5.1.8210)
Adobe Download Manager (Version: 1.6.2.48)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.135)
Adobe Flash Player 11 Plugin (Version: 11.5.502.135)
Adobe Reader 9.5.2 (Version: 9.5.2)
Adobe Shockwave Player (Version: 10.3.0.24)
Adobe® Photoshop® Album Starter Edition 3.0 (Version: 3.00.000)
AOL Uninstaller (Choose which Products to Remove)
Auslogics Disk Defrag (Version: version 3.1)
AVG 2013 (Version: 13.0.2904)
AVG 2013 (Version: 13.0.3162)
AVG 2013 (Version: 2013.0.2904)
CCleaner (Version: 3.28)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Coupon Printer for Windows (Version: 5.0.0.2)
Critical Update for Windows Media Player 11 (KB959772)
Digital Media Reader (Version: 1.10)
Google Update Helper (Version: 1.3.21.135)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
Hoyle Casino 2006 (remove only)
Hoyle Puzzle Games 2005 (Version: 1.0.0.0)
Intel Audio Studio (Version: 1.57.3000)
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.4308)
Intel® PRO Network Connections Drivers
iTunes (Version: 7.0.2.16)
J2SE Runtime Environment 5.0 Update 2 (Version: 1.5.0.20)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 20 (Version: 6.0.200)
Java™ 6 Update 6 (Version: 1.6.0.60)
JavaFX 2.1.1 (Version: 2.1.1)
Lexmark 2300 Series
Lexmark Fax Solutions
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Corporation (Version: 9.0.30729.1)
Microsoft Digital Image Library 9 - Blocker (Version: 9.00.0000)
Microsoft Digital Image Starter Edition 2006 (Version: 11.0.0422)
Microsoft Digital Image Starter Edition 2006 Editor (Version: 11.0.0422)
Microsoft Digital Image Starter Edition 2006 Library (Version: 11.0.0422)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft LifeCam (Version: 3.22.270.0)
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Standard Edition 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 08.04.0623)
Mozilla Firefox 19.0.2 (x86 en-US) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
MSN Music Assistant
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
Napster Burn Engine (Version: 2.5.0000)
Nero BurnRights
Nero OEM
Optio E10 Digital Camera Driver
PowerDVD
Pure Networks Port Magic (Version: 1.2.1393.0)
QuickTime (Version: 7.1.3.170)
RealPlayer Basic
Recovery Software Suite Gateway (Version: 1.00.0000)
Revo Uninstaller 1.92 (Version: 1.92)
Rhapsody Player Engine (Version: 1.0.604)
Segoe UI (Version: 14.0.4327.805)
SigmaTel Audio (Version: 5.10.4441.0)
Skype™ 5.0 (Version: 5.0.152)
SoftV92 Data Fax Modem with SmartCP
SpywareBlaster 5.0 (Version: 5.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB894391) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB900485) (Version: 2)
Update for Windows XP (KB904942) (Version: 2)
Update for Windows XP (KB910437) (Version: 1)
Update for Windows XP (KB916595) (Version: 1)
Update for Windows XP (KB920872) (Version: 1)
Update for Windows XP (KB922582) (Version: 1)
Update for Windows XP (KB925720) (Version: 1)
Update for Windows XP (KB927891) (Version: 3)
Update for Windows XP (KB929338) (Version: 1)
Update for Windows XP (KB930916) (Version: 1)
Update for Windows XP (KB931836) (Version: 1)
Update for Windows XP (KB932823-v3) (Version: 3)
Update for Windows XP (KB933360) (Version: 1)
Update for Windows XP (KB936357) (Version: 1)
Update for Windows XP (KB938828) (Version: 1)
Update for Windows XP (KB942763) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
USB Wireless Keyboard Driver
VC 9.0 Runtime (Version: 1.0.0)
Viewpoint Media Player
WebFldrs XP (Version: 9.50.7523)
Windows Backup Utility (Version: 5.1)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0017.0)
Windows Genuine Advantage v1.3.0254.0 (Version: 1.3.0254.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Imaging Component (Version: 3.0.0.0)
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803) (Version: 3.1)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Media Format 11 runtime
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Hotfix - KB834707 (Version: 20040929.110854)
Windows XP Hotfix - KB867282 (Version: 20050127.090417)
Windows XP Hotfix - KB873333 (Version: 20050114.005213)
Windows XP Hotfix - KB873339 (Version: 20041117.092459)
Windows XP Hotfix - KB885250 (Version: 20050118.202711)
Windows XP Hotfix - KB885835 (Version: 20041027.181713)
Windows XP Hotfix - KB885836 (Version: 20041028.173203)
Windows XP Hotfix - KB886185 (Version: 20041021.090540)
Windows XP Hotfix - KB887472 (Version: 20041014.162858)
Windows XP Hotfix - KB887742 (Version: 20041103.095002)
Windows XP Hotfix - KB888113 (Version: 20041116.131036)
Windows XP Hotfix - KB888239 (Version: 20041124.162528)
Windows XP Hotfix - KB888302 (Version: 20041207.111426)
Windows XP Hotfix - KB890047 (Version: 20041221.124506)
Windows XP Hotfix - KB890175 (Version: 20041201.233338)
Windows XP Hotfix - KB890859 (Version: 1)
Windows XP Hotfix - KB890923 (Version: 1)
Windows XP Hotfix - KB891781 (Version: 20050110.165439)
Windows XP Hotfix - KB893086 (Version: 1)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 1013.47 MB
Available physical RAM: 337.34 MB
Total Pagefile: 2438.62 MB
Available Pagefile: 1773.25 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.58 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:228.28 GB) (Free:196.95 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:4.59 GB) (Free:2.23 GB) FAT32

========================= Users: ========================================


========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

18-01-2013 02:25:38 System Checkpoint
19-01-2013 02:40:15 System Checkpoint
20-01-2013 02:52:27 System Checkpoint
21-01-2013 10:57:27 System Checkpoint
22-01-2013 13:05:28 System Checkpoint
23-01-2013 13:33:43 System Checkpoint
24-01-2013 13:57:52 System Checkpoint
25-01-2013 14:02:07 System Checkpoint
25-01-2013 20:25:01 Removed Java™ 7 Update 5
25-01-2013 20:25:37 Installed Java 7 Update 11
26-01-2013 20:39:50 System Checkpoint
27-01-2013 20:42:36 System Checkpoint
28-01-2013 22:06:51 System Checkpoint
29-01-2013 22:20:10 System Checkpoint
30-01-2013 22:36:51 System Checkpoint
01-02-2013 01:38:11 System Checkpoint
02-02-2013 11:49:22 System Checkpoint
03-02-2013 14:51:36 Removed Java 7 Update 11
03-02-2013 14:52:11 Installed Java 7 Update 13
04-02-2013 17:46:40 System Checkpoint
05-02-2013 19:29:37 System Checkpoint
06-02-2013 21:08:47 System Checkpoint
07-02-2013 21:15:43 System Checkpoint
09-02-2013 02:27:00 System Checkpoint
10-02-2013 02:56:45 System Checkpoint
11-02-2013 04:25:08 System Checkpoint
12-02-2013 04:58:59 System Checkpoint
13-02-2013 12:14:16 System Checkpoint
14-02-2013 12:19:25 System Checkpoint
15-02-2013 12:42:29 System Checkpoint
16-02-2013 12:44:09 System Checkpoint
17-02-2013 12:45:15 System Checkpoint
18-02-2013 13:01:22 System Checkpoint
19-02-2013 13:14:05 System Checkpoint
20-02-2013 17:28:53 System Checkpoint
21-02-2013 19:34:34 System Checkpoint
22-02-2013 20:25:25 System Checkpoint
23-02-2013 21:44:18 System Checkpoint
25-02-2013 00:34:38 System Checkpoint
26-02-2013 02:45:04 System Checkpoint
27-02-2013 02:47:05 System Checkpoint
28-02-2013 03:26:21 System Checkpoint
01-03-2013 03:54:32 System Checkpoint
02-03-2013 11:22:57 System Checkpoint
03-03-2013 11:33:57 System Checkpoint
04-03-2013 12:08:35 System Checkpoint
05-03-2013 12:14:19 System Checkpoint
06-03-2013 13:08:48 System Checkpoint
07-03-2013 17:05:02 System Checkpoint
08-03-2013 17:23:54 System Checkpoint
09-03-2013 17:42:04 System Checkpoint
10-03-2013 19:04:15 System Checkpoint
11-03-2013 19:57:39 System Checkpoint
13-03-2013 12:02:06 System Checkpoint
14-03-2013 13:07:17 System Checkpoint
15-03-2013 13:59:03 System Checkpoint
16-03-2013 15:39:03 System Checkpoint
17-03-2013 18:29:18 System Checkpoint
18-03-2013 19:01:30 System Checkpoint
19-03-2013 20:41:09 System Checkpoint
21-03-2013 13:35:03 System Checkpoint
22-03-2013 13:55:54 System Checkpoint
24-03-2013 00:25:50 System Checkpoint
25-03-2013 03:21:39 System Checkpoint
26-03-2013 10:34:12 System Checkpoint
27-03-2013 11:37:56 System Checkpoint
28-03-2013 15:26:17 System Checkpoint
29-03-2013 21:21:08 System Checkpoint
30-03-2013 21:33:52 System Checkpoint
01-04-2013 01:15:22 System Checkpoint
02-04-2013 02:20:09 System Checkpoint
03-04-2013 03:22:40 System Checkpoint
04-04-2013 10:01:53 System Checkpoint
05-04-2013 10:24:05 System Checkpoint
06-04-2013 10:54:56 System Checkpoint
07-04-2013 11:07:55 System Checkpoint
08-04-2013 11:42:49 System Checkpoint
09-04-2013 12:00:09 System Checkpoint
10-04-2013 14:45:28 System Checkpoint
11-04-2013 14:51:02 System Checkpoint
12-04-2013 17:38:09 System Checkpoint
13-04-2013 18:39:20 System Checkpoint
14-04-2013 20:26:11 System Checkpoint
15-04-2013 20:58:52 System Checkpoint
17-04-2013 03:58:33 Restore Operation

**** End of log ****
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#4
tuffstuff

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I think it's firefox causing it. AVG is popping up with a box saying firefox is using alot of memory. I looked on the task manager and it said 164,000 for memory with firefox. I closed a few plugins and it is down to 94,000. That still seems like alot. I am not too computer savvy so I am not sure what to close or what to do with the firefox.

Just came home after a few hours and memory usage for firefox is up to 224,000, is that normal?

Edited by tuffstuff, 18 April 2013 - 11:12 AM.

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#5
Ztruker

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Uninstall these. Replace AVG with Microsoft Security Essentials,
at least for a while as a test. You'll want the X86 (32 bit) version.
AVG 2013 (Version: 13.0.2904)
AVG 2013 (Version: 13.0.3162)
AVG 2013 (Version: 2013.0.2904)
SpywareBlaster 5.0 (Version: 5.0.0)


Uninstall this just on general principals. In my opiniuon
anything Google is a virus except their search engine.
Google Update Helper (Version: 1.3.21.135)

Uninstall all the outdated versions of Java then download and install
the latest which is JRE 7 Update 21.
J2SE Runtime Environment 5.0 Update 2 (Version: 1.5.0.20)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 20 (Version: 6.0.200)
Java™ 6 Update 6 (Version: 1.6.0.60)
JavaFX 2.1.1 (Version: 2.1.1)


Uninstall this if you do not use it
Pure Networks Port Magic (Version: 1.2.1393.0)

Event entries had a bunch of mhotkey.exe errors.
mhotkey.exe (Chicony Multimedia Hotkeys) – Details
The program called mhotkey.exe is used to allow multimedia keys
on Chicony keyboards to function correctly. If you stop this
process all of the ‘normal’ keys on the keyboard should still
function, but the multimedia keys will not. Only stop this process
if it is causing instability to your system.

Download and run WinsockXPFix, see if that helps give you a more stable internet.

Just saw your last post. I don't know what is normal for Firefox under XP. Try disabling all Add-ons.

What version of Firefox are you using. Try uninstalling it then downloading and installing the most recent version which is 20.0.1, see if that helps.

If none of this helps, please post the output of Startuplist which shows what programs are starting at boot time.
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#6
tuffstuff

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I don't think I can install Microsoft security essentials because you have to have SP3 and I have never been able to install it without having to do a system restore because I couldn't connect to the internet. I have tried everything to install it including getting help from here. I will try the other suggestions. I have firefox 20 Thank you.

Edited by tuffstuff, 18 April 2013 - 08:49 PM.

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#7
tuffstuff

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Here is the Startuplist. I had to restart at least 10 times today.

This just started happening a few days ago.

Attached Files


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#8
tuffstuff

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I am looking at my wireless network connection speed and it use to be 54mbps and now it runs 12 to 1 and I think that may be the problem. My laptop works fine but not this desktop. Then AVG pops up with close firefox because of the memory usage.
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#9
Ztruker

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Try uninstalling the things I mentioned. Then see if you can download SP3 stand alone installer from here:

Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers

If that works, install it. Once done install Microsoft Security Essentials.

Looks like you are also use the AOL software. Have you considered getting rid of it and just using AOL via your web browser? AOL is another big drag on computers.

I see quite a few things that are starting at boot time that do not need to. Most/all can be disabled via msconfig / Startup tab:

[System Run]
Adobe ARM = "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
EzPrint = "C:\Program Files\Lexmark 2300 Series\ezprint.exe"
IntelAudioStudio = "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" BOOT
ledpointer = CNYHKey.exe
LifeCam = "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
Persistence = C:\WINDOWS\system32\igfxpers.exe
RemoteControl = "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
SunKistEM = C:\Program Files\Digital Media Reader\shwiconem.exe

--------------------

Registry 'Run' subkeys:

[User Run]
* AutorunsDisabled *
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background


[System Run]
* AutorunsDisabled *
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
RealTray = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
Adobe Photo Downloader = "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
Adobe ARM = "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
CHotkey = mHotkey.exe

Please let me know what you do or don't do so I know what to try next if these things don't help.
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#10
tuffstuff

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I believe I did everything, almost. I haven't uninstalled AVG and added MSE yet, because after I did SP3 and restarted, a box came up in black error system 32/cmd.exe access denied. Usually after my computer is on for a bit, the internet stops and I can't get on, so I have to do a system restore. That is why I have never been able to install SP3. What does that error mean?
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#11
mariamenounous

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Hi... If you are getting the message "Server not found" then there must be some setting problems.

For Mozilla FireFox

Go to Tools>>>Options>>>Advanced>>>Network>>>Settings>>> Now select Auto detect Proxy settings for this network and then press ok. Now close this window and open Firefox again.

I hope you will not get the error again.
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#12
tuffstuff

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Service pack 3 is in and I did a chkdsk and the cmd.exe is not showing up on re start now. I still have to uninstall avg and put in MSE. This morning right off the bat it said server not found, each time I tried to get on. Then I shut the whole thing down and it worked about 9 minutes before it did it again. I have to go to work, so when I come home later I will see. Each time I did the auto detect proxy. I am not a computer person, so I don't understand that, but I did it. Thank you.
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#13
Ztruker

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When you install SP3, on reboot, two cmd.exe (Command Prompt) windows open to do some late SP3 processing. Not sure what the impact is if those cmd.exe windows don't work as I've never had to deal with that.
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#14
tuffstuff

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SP3 is installed and so far today my sister said the computer is working without freezing or having to restart. When I uninstall AVG and install MSE, do I need to set anything on MSE or just install it? Also if I have MSE and malwarebytes is that enough security as I uninstalled the spywareblaster. Thank you.
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#15
Ztruker

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No setup required.

All I use is MSE and Malwarebytes. Been doing this for 2-3 years now.
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