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PC infected by FBI Moneypak virus [Solved]


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#16
PirateGuy

PirateGuy

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  • Topic Starter
  • Member
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  • 12 posts
µTorrent
AC3Filter 1.63b
Ace of Spades
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.6)
Adobe Shockwave Player 11.6
Age of Chivalry
Age of Empires III
AHL2 v2.0
Akamai NetSession Interface
Alan Wake
Alien Shooter 2 - Conscription v 1.0
Alien Shooter 2: Reloaded
Alien Shooter: Revisited
Alien Swarm
alien_crossfire
alpha_centauri
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Fuel
AMD OverDrive
AMD VISION Engine Control Center
Analogue
APB Reloaded
Apple Application Support
Apple Software Update
ARMA 2
Arma 2: DayZ Mod
ARMA 2: Operation Arrowhead
Army Builder 3.3b
Army Men III
Army Men RTS
Astroburn Lite
Audacity 1.3.12 (Unicode)
Audiosurf
Baldur's Gate
Baldur's Gate™ II - Shadows of Amn™
Bastion
Battlefield 3™
Battlelog Web Plugins
BattlEye for OA Uninstall
Bitcoin
Borderlands
Brink
Build Your Own Net Dream (remove only)
Bulletstorm
Castle Crashers
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Cave Story+
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Champions Online
Chivalry: Medieval Warfare
Civilization III Complete Edition
Click to Call with Skype
Command & Conquer Generals
Command & Conquer Red Alert 2
Command & Conquer Renegade
Command && Conquer Red Alert 2 - Yuri's Revenge
Command and Conquer: Red Alert 3
Command and ConquerTM Generals Zero Hour
Company of Heroes
Company of Heroes: Tales of Valor
Creative ALchemy Universal
CyberGhost VPN Patch 4.7.19
D-Link VGA Webcam
Dark Messiah
Dark Souls Prepare to Die Edition
Dark Souls: Prepare to Die Edition
Day of Defeat: Source
Dead Rising 2: OTR
DEFCON
Defraggler
Demigod
Descent 3
Deus Ex: Human Revolution
Deus Ex: Human Revolution - The Missing Link
Diablo II
DivX Setup
Doom Connector 3.5
Duke Nukem Forever
Dungeon Keeper 2
Dwarfs F2P
E.Y.E Divine Cybermancy
Empire Earth Gold Edition
EPU
Europa Universalis III
EVE Online: Incarna
Evochron Mercenary
Facebook Video Calling 1.2.0.287
Fallout
Fallout 2
Fallout 3 - Game of the Year Edition
Fallout Mod Manager 0.13.21
Far Cry 2
Far Cry 3
Façade
FileZilla Client 3.3.5.1
FileZilla Server (remove only)
FL Studio 10
Fraps (remove only)
Freelancer
FreeSpace 2
FTL: Faster Than Light
Futuremark SystemInfo
GameRanger
GameSpy Arcade
Garry's Mod
Garry's Mod 13
GCFScape 1.8.2
GIMP 2.6.11
Google Talk Plugin
Grand Theft Auto Chinatown Wars Screen Saver
Grand Theft Auto IV
Grand Theft Auto: Episodes from Liberty City
GTA San Andreas
Half-Life
Half-Life 2
Half-Life 2: Deathmatch
Half-Life 2: Episode One
Half-Life 2: Episode Two
Half-Life Decay PC 1.0
Half-Life Dedicated Server Update Tool
Hard Reset - Demo
Hi-Rez Studios Authenticate and Update Service
Hitman Blood Money
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotline Miami
IL-2 Sturmovik: 1946
IL Download Manager
Inquisitor
inquisitor version SKIDROW
Installer
Instant Eyedropper 1.75
Jagged Alliance 2 Gold
Jagged Alliance 2 v1.13 (EN) [1.0.0.4552]
Java 7 Update 7
Java Auto Updater
Java™ 6 Update 33
JavaFX 2.1.1
Just Cause 2
K-Lite Codec Pack 9.2.0 (Basic)
Kane & Lynch 2: Dog Days
Killing Floor
Killing Floor Mod: Defence Alliance 2
L.A. Noire
LAME v3.98.3 for Audacity
Launchpad Enhanced
Lead and Gold - Gangs of the Wild West
Left 4 Dead
Left 4 Dead 2
Legend of Grimrock
Linksys Wireless-G PCI Adapter
Livestream Procaster
Logitech High Quality Video
Logitech Webcam Software Driver Package
LogonStudio
Lords of the Realm - Royal Edition
Mafia II
Malwarebytes Anti-Malware version 1.65.0.1400
Manhunt
Mass Effect
Matrox VFW Software Codecs, build 28
Max Payne
Max Payne 2
Max Payne 3
Max Payne 3 DLC
MechWarrior Online
Medieval II: Total War
Medieval II: Total War Kingdoms
MetalGearSolid2 Substance
Metro 2033
Metropolis Dawn: Expansion Pack for Urban Assault
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Chart Controls for Microsoft .NET Framework 3.5
Microsoft Close Combat: A Bridge Too Far
Microsoft Game Studios Common Redistributables Pack 1
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office Word Viewer 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual J# .NET Redistributable Package 1.1
Microsoft XML Parser
Microsoft XNA Framework Redistributable 3.1
Microsoft XNA Framework Redistributable 4.0
Monday Night Combat
Moonbase Alpha
MotioninJoy ds3 driver version 0.6.0005
Mount & Blade: Warband
Mount & Blade: With Fire and Sword
Mozilla Firefox 20.0.1 (x86 en-US)
Mozilla Maintenance Service
Mp3tag v2.49b
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MTA:SA v1.3.1
MTX
Multiwinia
MXC
Napoleon: Total War
Nation Red
Natural Selection 2
Natural Selection 3.2
Norton Security Suite
Nuclear Dawn
NVIDIA PhysX
Oblivion
Oblivion - Horse Armor Pack
Oblivion - Knights of the Nine
Oblivion - Mehrunes Razor
Oblivion - Orrery
Oblivion - Spell Tomes
Oblivion - Thieves Den
Oblivion - Vile Lair
Oblivion - Wizard's Tower
OnLive
OpenAL
Origin
Outerra - Anteworld - Outerra Anteworld Demo
Overgrowth (remove only)
Painkiller [bleep] & Damnation
Pando Media Booster
Path of Exile
PCSX2 - Playstation 2 Emulator
PeerBlock 1.1 (r518)
Planescape - Torment
PlanetSide 2 Beta
Poker Night at the Inventory
Project S
PunkBuster Services
Quake 4™
Quake Live Internet Explorer Plugin
Quake Live Mozilla Plugin
QuickTime
Realtek High Definition Audio Driver
Red Faction: Armageddon
Red Faction: Guerrilla
Red Orchestra 2: Heroes of Stalingrad
Rockstar Games Social Club
Roleplaying City Map Generator 5.40
Rome: Total War
Rosetta Stone Ltd Services
S.T.A.L.K.E.R.: Call of Pripyat
S.T.A.L.K.E.R.: Clear Sky
S.T.A.L.K.E.R.: Shadow of Chernobyl
Science & Industry 1.1
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Serious Sam 3: BFE
Serious Sam HD: The First Encounter
Serious Sam HD: The Second Encounter
SHOUTcast Source DSP Plug-in v2
Sid Meier's Civilization 4
Silent Hill
SimCity 4 Deluxe
Skype™ 5.10
Sleeping Dogs™
Sniper Elite: [bleep] Zombie Army
Solar System - Earth 3D Screensaver v1.4
Soluto
Source Filmmaker
Source Multiplayer Dedicated Server
Source SDK
Speccy
SpeedFan (remove only)
Star Conflict
Star Wars - Battlefront II
Star Wars Galaxies
Star Wars JK II Jedi Outcast
Star Wars Knights of the Old Republic
Star Wars: Empire at War Gold
Starcraft Brood War (RAZOR 1911)
Steam
Strong Bad Episode 2: Strong Badia the Free
Strong Bad Episode 3: Baddest of the Bands
Strong Bad Episode 4: Dangeresque 3
Strong Bad Episode 5: 8-Bit Is Enough
Super Mario World Screensaver
Super Meat Boy
SWAT 4
SWAT 4 - The Stetchkov Syndicate
swMSM
Synergy
System Requirements Lab
System Requirements Lab CYRI
System Shock2
Team Fortress 2
TeamSpeak 3 Client
The Battle for Middle-earth ™ II
The Lord of the Rings Online™
The Lord of the Rings Online™ v03.08.00.8029
The Ship
The Sims™ 2 Double Deluxe
The Ur-Quan Masters 0.7.0
The Witcher: Enhanced Edition
TheMatrix Screen Saver version 1.14
Tom Clancy's Splinter Cell: Chaos Theory
Total War: SHOGUN 2
Trash TV
Tribes 2
Tribes Ascend Closed Beta
Tribes Vengeance
Tropico 3 1.00
Tunatic
Tunngle beta
Twingly Screensaver
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Uplay
Vampire - The Masquerade Bloodlines
VC80CRTRedist - 8.0.50727.6195
Vegas Pro 9.0
Ventrilo Client
Video Screensaver 1.0
Vista Shortcut Manager
VOCALOID2 Editor V2.0.2.4J
VOCALOID2 Expression DB (Standard)
VOCALOID2 Voice DB (Miku)
VOCALOID2 VSTi V2.0.2.0
Warhammer 40,000 Space Marine
Warhammer 40,000: Dawn of War – Soulstorm
Warhammer Mark of Chaos
Warhammer Mark of Chaos Manual Patch
Warhammer® 40,000®: Dawn of War® II – Retribution™
Warlords III: Darklords Rising
Warzone 2100-2.3.9
Westwood Shared Internet Components
Windows Live ID Sign-in Assistant
Windows Media Player Firefox Plugin
WinRAR archiver
World Community Grid
WorldsPlayer by Worlds.com
Worms Armageddon
Worms Revolution
x264vfw - H.264/MPEG-4 AVC codec (remove only)
XCC Utilities 1.47
XCOM-Total Pack
XCOM: Enemy Unknown Demo
XLink Kai
Zip Motion Block Video codec (Remove Only)
ZMatrix 1.5.2
Zombie Panic Source
Zombie Shooter
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#17
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld



These logs are looking allot better. But we still have some work to do.


uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove


µTorrent
Adobe Reader X (10.1.6)
Java 7 Update 7
Java™ 6 Update 33
JavaFX 2.1.1


[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Update Adobe reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com.../readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]


Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.


: Malwarebytes' Anti-Malware :

I see you have MBAM installed - I think this is a great program and would like you to run a quick scan at this time

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic




"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

  • 0

#18
PirateGuy

PirateGuy

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Here are the logs as requested, my PC seems to be running fine and I've had no issues so far. Is my PC in the clear yet? Also would you recommend any antivirus programs to replace my Norton Installation? Or should I just stick with Norton Antivirus for now?

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.21.02

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Reese :: PRIVATEER-MK-I [administrator]

4/21/2013 12:19:15 AM
mbam-log-2013-04-21 (00-19-15).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 235328
Time elapsed: 7 minute(s), 3 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:34:40 AM, on 4/21/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
E:\Program Files\BOINC\boinctray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Reese\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\20.2.0.19\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\20.2.0.19\IPS\IPSBHO.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\20.2.0.19\coIEPlg.dll
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [boincmgr] "E:\Program Files\BOINC\boincmgr.exe" /a /s
O4 - HKLM\..\Run: [boinctray] "E:\Program Files\BOINC\boinctray.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [AOD] C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe AutoTune (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [AOD] C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe AutoTune (User 'Default user')
O9 - Extra button: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{67B577CE-0CC0-40CE-B49D-10F84BE75926}: NameServer = 192.168.1.1
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files\Common Files\BattlEye\BEService.exe
O23 - Service: CyberGhost VPN Client (CGVPNCliSrvc) - mobile concepts GmbH - C:\Program Files\S.A.D\CyberGhost VPN\CGVPNCliService.exe
O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files\FileZilla Server\FileZilla Server.exe
O23 - Service: Futuremark SystemInfo Service - Futuremark Corporation - C:\Program Files\Common Files\Futuremark Shared\Futuremark SystemInfo\FMSISvc.exe
O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - C:\Program Files\Hi-Rez Studios\HiPatchService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: RosettaStoneDaemon - Rosetta Stone Ltd. - C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Soluto PCGenome Core Service (SolutoService) - Soluto - C:\Program Files\Soluto\SolutoService.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TunngleService - Tunngle.net GmbH - C:\Program Files\Tunngle\TnglCtrl.exe

--
End of file - 6918 bytes
  • 0

#19
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Greetings

" Also would you recommend any antivirus programs to replace my Norton Installation? Or should I just stick with Norton Antivirus for now?
"
- I will get into this in my next post

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [boincmgr] "E:\Program Files\BOINC\boincmgr.exe" /a /s
      O4 - HKLM\..\Run: [boinctray] "E:\Program Files\BOINC\boinctray.exe"
      O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKUS\S-1-5-18\..\RunOnce: [AOD] C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe AutoTune (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [AOD] C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe AutoTune (User 'Default user')

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
  • 0

#20
PirateGuy

PirateGuy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
C:\FRST\Quarantine\1831546.dll Win32/Reveton.R trojan
C:\FRST\Quarantine\msconfig.lnk Win32/Reveton.M trojan
C:\Program Files\Age.Of.Pirates.2.City.Of.Abandoned.Ships.PC.Game(djDEVASTATE?)\Age of Pirates 2\dvm.dll a variant of Win32/HackTool.Crack.D application
C:\Program Files\FL Studio\flstudio_10.0.exe Win32/OpenCandy application
C:\ProgramData\iodtol.js JS/Agent.NID trojan
C:\Qoobox\Quarantine\C\Program Files\Java\svchost.exe.vir Win32/BitCoinMiner.F application
C:\Qoobox\Quarantine\C\ProgramData\lotdoi.dat.vir Win32/Reveton.R trojan
C:\Users\Public\Documents\Desktop Files\SoftonicDownloader_for_microsoft-photo-story.exe a variant of Win32/SoftonicDownloader.A application
C:\Users\Reese\Desktop\FoxitReader602.0413_enu_Setup.exe a variant of Win32/Bundled.Toolbar.Ask.C application
C:\Users\Reese\Desktop\winamp563_full_bundle_emusic-7plus_en-us.exe Win32/OpenCandy application
C:\Users\Reese\Documents\AMRTS_trainer\AMRTS Trainer.exe a variant of Win32/GameHack.EW application
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Electronic_Arts_Technical_Support.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\CD_DVD_Issues.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Cleaning_your_CD_DVD.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Crashes.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Crash_Issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\EA_HELP_CZ.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Graphic_corruption.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Starting_the_game.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Starting_the_installation_manually.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Da\EA_HELP_DA.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Da\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Da\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Da\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\Cleaning_your_CD_DVD.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\crash_issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\EA_HELP_DE.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\error_message.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\Welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\Crash_Issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\EA_HELP_UK.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\Welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\cshdat_robohelp.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whfbody.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whfform.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whgbody.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whgdef.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whgdhtml.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whibody.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whiform.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whproj.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_banner.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_blank.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_homepage.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_info.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_mbars.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_papplet.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_pdhtml.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_pickup.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_tbars.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whtdhtml.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Controller\Start_Controller_Issues.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Crash\Crashing_After_a_Full_Black_Screen.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Crash\Crashing_After_the_Splash_Screen.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Crash\Start_Crashes.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Direct_X\DirectX_Version_Does_not_Update_After_Installation.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Direct_X\Start_Direct_X.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Direct_X\_Direct3D__or__D3D__Errors.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Direct_X\_GET_SETUP__Error_When_Installing_DirectX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Error_Message\Start_Error.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Error_Message\_Cannot_locate_CD_DVD-ROM_.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Error_Message\_CD_DVD_Emulation_Software_Detected_.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Error_Message\_Program_has_caused_an_error__or__Error_in__gamename_.exe_.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Getting_More_Help_Online\Start_Getting_More_Help_Online.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Graphics\Start_Graphics_Issues.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\4_Digit_Error_Code.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\Autoplay_Screen_Does_not_Appear.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\INST_Start_Installation_Troubleshooting.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\Pre-Installation_Preparation.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\Transfer_or_File_Error_During_Installation.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\Virus_Warning_During_Installation.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Lock-up_and_Freeze\Locking_up_with_a_Repeating_Sound.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Lock-up_and_Freeze\Random_or_General_Lockups.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Lock-up_and_Freeze\Start_Locking_up_and_Freezing.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Online_Connectivity_and_Performance\Start_Online_Connectivity_and_Performance.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Sound\Start_Sound.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whfts.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whglo.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whidata0.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whidx.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whtdata0.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whtoc.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\CD_DVD-ROM_Troubleshooting_.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Changing_Desktop_Resolution.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Configuring_Routers_and_Firewalls.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Controller_Calibration.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Emptying_your_Temp_Folder.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Ending_Background_Tasks.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Finding_the_Minimum_System_Requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Lowering_Sound_Acceleration.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Preparing_your_Hard_Drive_.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Reinstalling_DirectX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\UO_Trace.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Updating_Drivers.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\directx.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\EA_HELP_SP.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\Hard_Drive_space.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\Warranty.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\Welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Fi\EA_HELP_FI.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Fi\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Fi\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Fi\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\crash_issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\EA_HELP_Fr.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Hu\EA_HELP_HU.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Hu\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Hu\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Hu\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\It\EA_HELP_IT.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\It\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\It\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\It\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\cd_dvd_issues.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\cd_dvd_issues2.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\CD_DVD_Troubleshooting.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\Cleaning_your_CD_DVD.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\crash_issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\EA_HELP_NL.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\error_message.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\Welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Crashes.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Crash_Issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\EA_HELP_NO.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Starting_the_installation_manually.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Crashes.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Crash_Issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\DirectX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\EA_HELP_POL.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Hard_Drive_space.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt\EA_HELP_PT.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt-br\EA_HELP_Bra-Pt.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt-br\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt-br\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt-br\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Autorun.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Blue_Screen_.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\CD_DVD_Issues.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\CD_DVD_Issues2.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\CD_DVD_Troubleshooting.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Cleaning_your_CD_DVD.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Crashes.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Crash_Issues2.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Crash_Issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\DirectX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Display_Settings.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\EA_HELP_RU.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Emptying_Temporary_Files.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Ending_background_tasks.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Error_message.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Gameplay_Issues.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Graphic_corruption.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Hard_Drive_space.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Installing_the_game.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Manually_starting_the_game.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Monitor.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\My_game_fails_to_start.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Sound_card.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Starting_the_game.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Starting_the_installation_manually.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Updating_your_sound_driver.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Updating_your_video_driver.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Video_Card.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Welcome.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\autorun.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\blue_screen_.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\cd_dvd_issues.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\cd_dvd_issues2.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\CD_DVD_Troubleshooting.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Cleaning_your_CD_DVD.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\crashes.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\crash_issues2.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\crash_issues3.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\directx.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\display_settings.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\EA_HELP_SV.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Emptying_Temporary_Files.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Ending_background_tasks.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\error_message.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Gameplay_Issues.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Graphic_corruption.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Hard_Drive_space.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Installing_the_game.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\LEFT HAND INDEX.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Manually_starting_the_game.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Minimum_requirements.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Monitor.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\my_game_fails_to_start.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Sound_card.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Starting_the_game.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Starting_the_installation_manually.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\TOP BANNER.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Updating_your_sound_driver.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Updating_your_video_driver.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Video_Card.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Warranty.htm HTML/Iframe.B.Gen virus
C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Welcome.htm HTML/Iframe.B.Gen virus
E:\Archives\Flash Drive\Program Files\Soldat\OpenCandy\OCSetupHlp.dll Win32/OpenCandy application
E:\Archives\Flash Drive\Program Files\Ultrasurf Proxy\ultrasurf.exe Win32/UltraReach application
E:\ISO Files\PC ISOs\Beat.Hazard.Ultra.v1.47s.multi5.cracked.fixed.READ.NFO-THETA\Beat Hazard Ultra.exe a variant of Win32/HackTool.Crack.B application
E:\Program Files\Inquisitor\Steamdata.exe multiple threats
  • 0

#21
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello PirateGuy

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Program Files\Age.Of.Pirates.2.City.Of.Abandoned.Ships.PC.Game(djDEVASTATE?)\Age of Pirates 2\dvm.dll"
    del /f /s /q "C:\Program Files\FL Studio\flstudio_10.0.exe"
    del /f /s /q "C:\ProgramData\iodtol.js"
    del /f /s /q "C:\Users\Public\Documents\Desktop Files\SoftonicDownloader_for_microsoft-photo-story.exe"
    del /f /s /q "C:\Users\Reese\Desktop\FoxitReader602.0413_enu_Setup.exe"
    del /f /s /q "C:\Users\Reese\Desktop\winamp563_full_bundle_emusic-7plus_en-us.exe"
    del /f /s /q "C:\Users\Reese\Documents\AMRTS_trainer\AMRTS Trainer.exe"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Electronic_Arts_Technical_Support.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\CD_DVD_Issues.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Cleaning_your_CD_DVD.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Crashes.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Crash_Issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\EA_HELP_CZ.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Graphic_corruption.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Starting_the_game.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\Starting_the_installation_manually.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Cz\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Da\EA_HELP_DA.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Da\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Da\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Da\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\Cleaning_your_CD_DVD.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\crash_issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\EA_HELP_DE.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\error_message.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\De\Welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\Crash_Issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\EA_HELP_UK.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-uk\Welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\cshdat_robohelp.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whfbody.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whfform.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whgbody.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whgdef.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whgdhtml.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whibody.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whiform.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whproj.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_banner.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_blank.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_homepage.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_info.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_mbars.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_papplet.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_pdhtml.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_pickup.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whskin_tbars.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whtdhtml.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Controller\Start_Controller_Issues.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Crash\Crashing_After_a_Full_Black_Screen.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Crash\Crashing_After_the_Splash_Screen.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Crash\Start_Crashes.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Direct_X\DirectX_Version_Does_not_Update_After_Installation.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Direct_X\Start_Direct_X.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Direct_X\_Direct3D__or__D3D__Errors.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Direct_X\_GET_SETUP__Error_When_Installing_DirectX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Error_Message\Start_Error.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Error_Message\_Cannot_locate_CD_DVD-ROM_.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Error_Message\_CD_DVD_Emulation_Software_Detected_.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Error_Message\_Program_has_caused_an_error__or__Error_in__gamename_.exe"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Getting_More_Help_Online\Start_Getting_More_Help_Online.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Graphics\Start_Graphics_Issues.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\4_Digit_Error_Code.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\Autoplay_Screen_Does_not_Appear.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\INST_Start_Installation_Troubleshooting.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\Pre-Installation_Preparation.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\Transfer_or_File_Error_During_Installation.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Install\Virus_Warning_During_Installation.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Lock-up_and_Freeze\Locking_up_with_a_Repeating_Sound.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Lock-up_and_Freeze\Random_or_General_Lockups.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Lock-up_and_Freeze\Start_Locking_up_and_Freezing.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Online_Connectivity_and_Performance\Start_Online_Connectivity_and_Performance.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Sound\Start_Sound.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whfts.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whglo.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whidata0.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whidx.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whtdata0.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\whdata\whtoc.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\CD_DVD-ROM_Troubleshooting_.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Changing_Desktop_Resolution.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Configuring_Routers_and_Firewalls.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Controller_Calibration.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Emptying_your_Temp_Folder.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Ending_Background_Tasks.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Finding_the_Minimum_System_Requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Lowering_Sound_Acceleration.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Preparing_your_Hard_Drive_.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Reinstalling_DirectX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\UO_Trace.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\en-us\Whitepages\Updating_Drivers.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\directx.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\EA_HELP_SP.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\Hard_Drive_space.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\Warranty.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Es\Welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Fi\EA_HELP_FI.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Fi\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Fi\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Fi\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\crash_issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\EA_HELP_Fr.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\fr-fr\welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Hu\EA_HELP_HU.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Hu\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Hu\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Hu\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\It\EA_HELP_IT.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\It\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\It\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\It\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\cd_dvd_issues.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\cd_dvd_issues2.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\CD_DVD_Troubleshooting.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\Cleaning_your_CD_DVD.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\crash_issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\EA_HELP_NL.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\error_message.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\NL\Welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Crashes.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Crash_Issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\EA_HELP_NO.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Starting_the_installation_manually.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\No\Welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Crashes.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Crash_Issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\DirectX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\EA_HELP_POL.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Hard_Drive_space.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Pol\Welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt\EA_HELP_PT.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt-br\EA_HELP_Bra-Pt.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt-br\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt-br\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\pt-br\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Autorun.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Blue_Screen_.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\CD_DVD_Issues.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\CD_DVD_Issues2.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\CD_DVD_Troubleshooting.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Cleaning_your_CD_DVD.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Crashes.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Crash_Issues2.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Crash_Issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\DirectX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Display_Settings.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\EA_HELP_RU.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Emptying_Temporary_Files.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Ending_background_tasks.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Error_message.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Gameplay_Issues.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Graphic_corruption.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Hard_Drive_space.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Installing_the_game.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Manually_starting_the_game.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Monitor.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\My_game_fails_to_start.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Sound_card.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Starting_the_game.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Starting_the_installation_manually.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Updating_your_sound_driver.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Updating_your_video_driver.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Video_Card.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Ru\Welcome.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\autorun.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\blue_screen_.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\cd_dvd_issues.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\cd_dvd_issues2.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\CD_DVD_Troubleshooting.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Cleaning_your_CD_DVD.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\crashes.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\crash_issues2.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\crash_issues3.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\directx.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\display_settings.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\EA_HELP_SV.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Emptying_Temporary_Files.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Ending_background_tasks.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\error_message.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Gameplay_Issues.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Graphic_corruption.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Hard_Drive_space.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Installing_the_game.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\LEFT HAND INDEX.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Manually_starting_the_game.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Minimum_requirements.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Monitor.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\my_game_fails_to_start.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Sound_card.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Starting_the_game.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Starting_the_installation_manually.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\TOP BANNER.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Updating_your_sound_driver.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Updating_your_video_driver.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Video_Card.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Warranty.htm"
    del /f /s /q "C:\Users\Reese\Documents\Mass Effect\Support\EA Help\Sv\Welcome.htm"
    del /f /s /q "E:\Archives\Flash Drive\Program Files\Soldat\OpenCandy\OCSetupHlp.dll"
    del /f /s /q "E:\Archives\Flash Drive\Program Files\Ultrasurf Proxy\ultrasurf.exe"
    del /f /s /q "E:\ISO Files\PC ISOs\Beat.Hazard.Ultra.v1.47s.multi5.cracked.fixed.READ.NFO-THETA\Beat Hazard Ultra.exe"
    del /f /s /q "E:\Program Files\Inquisitor\Steamdata.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java


During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
  • 0

#22
PirateGuy

PirateGuy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
It seems there are no problems now, but if anything comes up I'll be sure to let you know. I'm very grateful for all the instructions you have provided and the professionalism of it, thank you so much for all your help!
  • 0

#23
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
you are more than welcome and glad I was able to help
  • 0

#24
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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