Any and all help will be greatly appreciated. I have been here before and the tech staff here is top notch
Laptop wont connect to wireless router...
Started by
rayray8803
, Apr 24 2013 08:30 AM
#1
Posted 24 April 2013 - 08:30 AM
Any and all help will be greatly appreciated. I have been here before and the tech staff here is top notch
#2
Posted 24 April 2013 - 10:30 AM
have you checked to see if there are any drive updates for your wireless adapter in the laptop?
#3
Posted 24 April 2013 - 11:08 AM
Thanks Dsenette
#4
Posted 24 April 2013 - 11:15 AM
Where can I go about finding drivers?
#5
Posted 24 April 2013 - 11:18 AM
you can go here http://esupport.sony...s_software:esup and put in the model# of the laptop and it should bring up a list of drivers for your laptop.
alternately you can give us your model number and we can try to get you a direct link
alternately you can give us your model number and we can try to get you a direct link
#6
Posted 24 April 2013 - 11:23 AM
I'll look as well, its model PCG-7154L
#7
Posted 24 April 2013 - 11:29 AM
that's not pulling up at all http://esupport.sony...id=264#notebook check this image to make sure you're getting the product name correctly
#8
Posted 24 April 2013 - 11:36 AM
with that information, its VGN-NS230E
#9
Posted 24 April 2013 - 11:38 AM
http://esupport.sony...=3#/downloadTab
there is a wireless and a wireless lan section towards the bottom there....i'm not exactly sure why there are two, but the "wireless lan" one is newer. give that a shot.
there is a wireless and a wireless lan section towards the bottom there....i'm not exactly sure why there are two, but the "wireless lan" one is newer. give that a shot.
#10
Posted 24 April 2013 - 11:42 AM
I would check to see what the laptop is able to use in terms of wireless and also check to see what the router is setup to use. It might be that the router is not enabled at the same mode that the laptop needs to work at.
Then the next thing to check (or perhaps this is the first step) is to see if the security on the router is one in which the laptop can also use. A first step would be to try to turn off all security (ONLY FOR A SHORT PERIOD OF TIME) and see if it can connect. If it can, then it means that you can talk to the router, so then you need to determine why it can't when the security is turned on. There are several security protocols and what is enabled on the router might not work on the laptop.
Then the next thing to check (or perhaps this is the first step) is to see if the security on the router is one in which the laptop can also use. A first step would be to try to turn off all security (ONLY FOR A SHORT PERIOD OF TIME) and see if it can connect. If it can, then it means that you can talk to the router, so then you need to determine why it can't when the security is turned on. There are several security protocols and what is enabled on the router might not work on the laptop.
#11
Posted 24 April 2013 - 11:44 AM
that too
#12
Posted 24 April 2013 - 11:54 AM
Just to add some info folks Comcast was just connected yesterday and they setup tv, computer and PS3 for Ray. The laptop is the only one that doesn't connect at this time. Since I know very little about wireless I suggested he post here where those that know can help. I don't understand why Comcast themselves did not make sure the laptop worked before they left.
#13
Posted 24 April 2013 - 12:07 PM
Unless the router is provided by Comcast, they won't touch it and even if they do, you might not want them to set it up :-).
#14
Posted 24 April 2013 - 12:10 PM
plus if one thing connects they are satisfied that their job is done
#15
Posted 24 April 2013 - 12:29 PM
Are we sure the PC has the wireless enabled? It's easy to turn it off and not realize it. The Wireless switch is on the front on the right per the manual. Supposedly there is a small light right next to it to tell you if it's on or not.
Also could the laptop be coming up with num lock turned on? Also make sure Caps Lock is not on. If in doubt start notepad and type in the password for the router. Does it look right?
Ron K
Also could the laptop be coming up with num lock turned on? Also make sure Caps Lock is not on. If in doubt start notepad and type in the password for the router. Does it look right?
Ron K
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