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Windows 7 freezes shortly after booting [Closed]


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#1
krougle23

krougle23

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Hey everyone,

First off: thank you for any help you guys can provide me!
Recently my Toshiba Satellite became useless to me as it has issues on loading. Here are the symptoms:

>Windows 7
>After turning on, it automatically logs into my account
>It boots up a few programs (Skype, Norton Anti-Theft, etc)
>If I do not move the cursor, the computer seems to boot up normally
>After I click one item it gives me the loading cursor
>Proceeds to give me the loading cursor indefinitely
>I CAN start it in safe mode if needed.
>I have no antivirus currently installed
>I have not downloaded any programs recently that would be harmful (to my knowledge)
>If I hit Control+Alt+Delete it allows me to access the "lock computer, switch user, log off, Change a password, Start task manager)
>If I use the log off feature from the Control+Alt+Delete menu, it appears to work normally until I log back on, then this process repeats.
>The last five programs downloaded (because I know it will be asked) were:
-->Norton Anti-Theft (yesterday)
-->ASPCA Reminder by We-Care.com V4.1.21.1 (3 Days ago)
-->StrongVault Online Backup (3 Days ago)
-->Freecorder 7 Applications (7.0.0.48)(3 Days ago)
-->Yontoo 2.051 (3 Days ago)

Any suggestions?
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#2
emeraldnzl

emeraldnzl

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Hello krougle23,

Welcome to Geekstogo.

Hopefully you can do this (come back and tell me if you can't):

Please download ComboFix from this location:

Link

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.

  • Double click on ComboFix.exe & follow the prompts.
  • If you have an older Operating System you may be asked whether you want to install the Recovery Console. Click yes and follow any prompts.
  • Your desktop may go blank. This is normal.
  • ComboFix may appear to be doing nothing for quite long periods, this is normal, just leave it to do it's job.
  • ComboFix may reboot your machine. This is normal too.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#3
emeraldnzl

emeraldnzl

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  • GeekU Moderator
  • 20,008 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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