Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Windows 7 freezes shortly after booting [Closed]

  • This topic is locked This topic is locked



    New Member

  • Member
  • Pip
  • 1 posts
Hey everyone,

First off: thank you for any help you guys can provide me!
Recently my Toshiba Satellite became useless to me as it has issues on loading. Here are the symptoms:

>Windows 7
>After turning on, it automatically logs into my account
>It boots up a few programs (Skype, Norton Anti-Theft, etc)
>If I do not move the cursor, the computer seems to boot up normally
>After I click one item it gives me the loading cursor
>Proceeds to give me the loading cursor indefinitely
>I CAN start it in safe mode if needed.
>I have no antivirus currently installed
>I have not downloaded any programs recently that would be harmful (to my knowledge)
>If I hit Control+Alt+Delete it allows me to access the "lock computer, switch user, log off, Change a password, Start task manager)
>If I use the log off feature from the Control+Alt+Delete menu, it appears to work normally until I log back on, then this process repeats.
>The last five programs downloaded (because I know it will be asked) were:
-->Norton Anti-Theft (yesterday)
-->ASPCA Reminder by We-Care.com V4.1.21.1 (3 Days ago)
-->StrongVault Online Backup (3 Days ago)
-->Freecorder 7 Applications ( Days ago)
-->Yontoo 2.051 (3 Days ago)

Any suggestions?
  • 0




    GeekU Instructor

  • GeekU Moderator
  • 20,024 posts
Hello krougle23,

Welcome to Geekstogo.

Hopefully you can do this (come back and tell me if you can't):

Please download ComboFix from this location:


* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.

  • Double click on ComboFix.exe & follow the prompts.
  • If you have an older Operating System you may be asked whether you want to install the Recovery Console. Click yes and follow any prompts.
  • Your desktop may go blank. This is normal.
  • ComboFix may appear to be doing nothing for quite long periods, this is normal, just leave it to do it's job.
  • ComboFix may reboot your machine. This is normal too.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
  • 0



    GeekU Instructor

  • GeekU Moderator
  • 20,024 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP