[moondog830]

My daughter-in-law has a laptop ... she is able to connect up at my house using my wifi (secured with a password) she can connect at her parents house wifi (secured with a password) she can connect at her friend's house (secured with a password)

I have been unable to connect to unsecure wifi such as the one at the Community College, McDonald's, The Hospital ...

I'm not sure what I'm overlooking ... can someone help me with this please.

Let me know what other information you need from me.

Thanks in advance

dog

[Advertisements]

Here in the UK there is a chain of Wetherspoon pubs that run a WiFi Network called The Cloud but to connect to the Cloud initially you have to set up an account with them that costs nothing by the way.

The same situation may apply with the outlets that you are trying to connect to.

[Wolfeymole]

Here in the UK there is a chain of Wetherspoon pubs that run a WiFi Network called The Cloud but to connect to the Cloud initially you have to set up an account with them that costs nothing by the way.

The same situation may apply with the outlets that you are trying to connect to.

[moondog830]

thanks, but I don't think that's the problem ... I don't have accounts with the ones that her laptop will not connect to and I can connect just fine with my laptop ... hmmm


dog

[Wolfeymole]

She is able to connect at your house and other locations for the simple reason that she has the router login details supplied by you and others.

This is a different ballgame when connecting to a free domain.

When you are at McDonalds for example, ask them for the login details.

This from McDonalds UK operation.

http://www.mcdonalds...-WiFi-FAQs.html

Read "Why do you need my details?".

[moondog830]

I'm not sure why it will let my laptop connect and not hers ... I've updated the drivers for her network card. I went to the IT office at Mid Michigan Community College and they tried a number of things as well ... they even tried their secure network (with their password) and hers would not connect up.

I read the stuff on the McDonald's site, but again, why would hers not connect, when mine can?

I appreciate the help

dog

[Wolfeymole]

The wireless is switched on on the laptop yes?

A crazy question I know but it's happened before.

[moondog830]

thanks for asking that ... but yes, it was on ... we hooked up to my wifi before and after we went to the college ... still wondering, but appreciate your help

[Wolfeymole]

What is the exact make and model of the laptop and what operating system is it running Dog?

[moondog830]

I know it's an Acer ... running Win7 ... but as for the exact model, I'll have to look when I get home. I'm substitute teaching today and did not bring it with me.

dog

[Wolfeymole]

I await your reply Dog.

[moondog830]

Her laptop is

Acer Aspire 5250 series
Model # P5WE6

Windows 7 Home Premium

dog

[Wolfeymole]

Have a read of this Dog.

http://windows.micro...etwork-location

[moondog830]

that doesn't seem to help ... going to also try contacting the maker of the laptop and see if they can help

dog

[Buddierdl]

Does your laptop see the connection, and cannot connect, or does it not even see the connection?

[moondog830]

Does your laptop see the connection, and cannot connect, or does it not even see the connection?

It can see the connection, but when it tries to connect, it comes up with an error and asks you to run the troubleshooter and when we do, the only thing I see it REALLY do is to reset the WiFi adapter and I tried that BEFORE as well and it does NOT fix the problem.

dog