virus removal-now bsod on boot [Solved]
Posted 25 May 2013 - 06:51 AM
Posted 25 May 2013 - 01:18 PM
Posted 25 May 2013 - 01:23 PM
Posted 25 May 2013 - 01:33 PM
Posted 25 May 2013 - 06:14 PM
He would like to save a few pictures and documents if I can so let me know what u have in mind.
Posted 26 May 2013 - 07:02 AM
While we are there you could run a scan to see if anything shows there
Please print these instruction out so that you know what you are doing
- Download OTLPENet.exe to your desktop
- Ensure that you have a blank CD in the drive
- Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
- Reboot your system using the boot CD you just created.
Note : If you do not know how to set your computer to boot from CD follow the steps here
- As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads
- Your system should now display a Reatogo desktop.
Note : as you are running from CD it is not exactly speedy
- Double-click on the OTLPE icon.
- Select the Windows folder of the infected drive if it asks for a location
- When asked "Do you wish to load the remote registry", select Yes
- When asked "Do you wish to load remote user profile(s) for scanning", select Yes
- Ensure the box "Automatically Load All Remaining Users" is checked and press OK
- OTL should now start.
- Drag and drop this attached scan.txt into the Custom scans and fixes box
- Press Run Scan to start the scan.
- When finished, the file will be saved in drive C:\OTL.txt
- Copy this file to your USB drive if you do not have internet connection on this system.
- Right click the file and select send to : select the USB drive.
- Confirm that it has copied to the USB drive by selecting it
- You can backup any files that you wish from this OS
- Please post the contents of the C:\OTL.txt file in your reply.
Posted 26 May 2013 - 02:30 PM
I chose c drive and ok. I received a message that said target was not windows 2000 or later then it closed out.
Posted 26 May 2013 - 05:04 PM
I went to my computer on the desktop and clicked on c drive to see the contents and it says directory is corrupted and unreadable...
Posted 27 May 2013 - 04:22 AM
Posted 27 May 2013 - 03:14 PM
Thanks so much for your help.
You gave a good shot mate!
Posted 28 May 2013 - 07:08 AM
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