first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737
Then I want you to do the following
- Start Internet Explorer.
- click on "safety"
- click on "Delete Browsing History"
- make sure all boxes are checked
- click on "Delete"
- click on "Tools",
- click "Internet Options".
- On the "Advanced" tab, click "Reset"
- put a check mark next to "Delete Personal Settings"
- click "Reset" to confirm
- when complete click the "Close" button
- restart IE
Gringo