[welcome123]

Hi to all, my sister in-law bought her laptop up to me today because it switches on and goes to the windows logo then all of a sudden theirs a quick glimpse of a blue screen and then it shuts down re-starts and does the same.
i can press the f8 key and i get the boot options, ie recovery mode but it just does the same thing, i then tried a windows DVD in the drive and it boots from the DVD and installs the files but then hangs with just a black screen and the white curser, its not froze at this point i can move the curser around.
does anyone have any idea what i can do now, thank you in advance for your time.

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Hello welcome123

Sorry for the delay in you receiving a reply

Do you still require assistance with the issue.

[phillpower2]

Hello welcome123

Sorry for the delay in you receiving a reply

Do you still require assistance with the issue.

[welcome123]

Hi there,
Im sorry too for the delay,
in the end i put a spare drive in the laptop and it installed win 7 and is now fine.
You may delete this thread now if you don't need it,
Thank you for your reply,
Regards, Johnny.

[phillpower2]

Glad to hear that you have resolved the issue and thanks for posting the solution welcome123