The technical info says "Exception Information
Code: 0xc0000005 Flags: 0x00000000 Record: 0x0000000000000000
All service packs are installed. Running XP Pro o/s. I have "repaired, reinstalled, uninstalled and reinstalled, and I continue to receive this. I can't open Word 2000. All other aspects of Microsoft Office 2000 Premium work. I have used Norton Systemworks to fix errors, and I have cleared out what little spyware existed. I tried a system restore (which changed no settings) I can't find anything else to try..Can someone help???