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Sound Card Problems


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#1
Cingelj16

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Hello, the onboard sound on my mother board has broken and I would really like sound, so I have bought an external usb sound card ( http://www.ebay.com/...984.m1497.l2649 ) and an internal sound card ( http://www.amazon.co...0?ie=UTF8&psc=1 ).

So first of all, I have installed the audio driver for my system, I put in the sound card, and the first time I did that, it installed, showed the "sound and video game controllers" tab in device manager. but soon after that it says "the device has malfunctioned" and when i try to put it in it either says "the device has malfunctioned" or is not even detected.

So I bought the internal sound card, i specifically needed a PCIe x1 card because that is the type of slot left. And i got it, but it's BACKWARDS, not sure how, but it is literally opposite way the slot it facing.

PLEASE HELP!!!
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#2
Wolfeymole

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That is indeed a strange card mate, I can only assume it is board orientated.

How about this for $2 more?

http://www.amazon.co...pd_sim_sbs_pc_4
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#3
phillpower2

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Am I missing something obvious as I can`t see why the card will not fit, using the second PCI-E X1 slot gives a bit more room away from the caps;
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#4
Wolfeymole

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But the wider connector in his original link shows on the back edge of the card Phil.

Compare it to my link mate.

Very weird.
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#5
phillpower2

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I got the width issue Bob but not the "backwards" aspect.

Having researched the card it transpires that the card is specifically designed for a certain number of ASUS MBs and it is only compatible with certain ROG motherboards equipped with an on-board supreme-fx II audio chipset.

The pci-e X1 slots on these MBs does not look any different than your average MB but the orientation of the pci-e lanes is possibly reversed, example of the MB that the card is intended for http://www.asus.com/...dition/#gallery

The OPs card appears to be the same width as a PCI/PCI-E X16 card but with PCI-E X1 contacts.

FWIW, The product information for the card is poor to say the least and simply changing the product description to ASUS OEM SUPREMEFX PCIe SOUNDCARD would I feel avoid people purchasing an inappropriate item.
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#6
Wolfeymole

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It's my turn to say what am I missing here.

His original link to the Asus card would still not fit in that board that you featured mate surely?

Actually it would fit but like he says the jack sockets would be facing inwards.
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#7
phillpower2

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Yep exactly what I was pointing out Bob, sorry if I was a bit vague.

The OPs card appears to be the same width as a PCI/PCI-E X16 card but with PCI-E X1 contacts.

For the card to fit the PCI-E X1 slot would need to be a couple of inches nearer to the centre of the MB, the slots on the ASUS MB at the link that I attached are in the same orientation as most MBs and so the card would not fit in that either, it is as if it is the wrong card altogether.
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#8
Wolfeymole

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The only slot that comes anywhere near is just a simple PCI slot like this but even that looks too big for the card featured.

Posted Image
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#9
phillpower2

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Found a thread that says the card requires a slot specific to certain ASUS MBs only http://www.overclock...a-non-asus-mobo
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#10
Wolfeymole

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Good find Phil. :thumbsup:

It seems it will fit this board mate which looks to have a PCI-E x 4.

http://techreport.co...lem-motherboard
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#11
Cingelj16

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Haha it seemed like there was a mini argument within the thread... I will try the one that you suggested, Wolf, thank you both for the help.
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#12
phillpower2

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Haha it seemed like there was a mini argument within the thread... I will try the one that you suggested, Wolf, thank you both for the help.

Not at all Cingelj16 - teamwork and mystery solving <_<

An informative post courtesy of anime lover the fabulous http://www.amazon.co...hecomputlearnib (Comment #4)
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#13
Cingelj16

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So I have received the sound card. I have installed it within the computer, I know it is plugged in because the logo lights up blue on the card. But when I turn on my computer, it is not detected, not sure what to do?
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#14
phillpower2

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Hello Cingelj16

Can I ask what soundcard you purchased and the brand and model name or number of your MB.
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#15
Cingelj16

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Yes the sound card is a Supremefx 2 ( http://www.amazon.co...pd_sim_sbs_pc_4 ) and the motherboard is a MSI 975x Platinum Powerup Edition.( http://us.msi.com/pr...Up-Edition.html )
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