Can't install java
Posted 02 July 2013 - 05:33 PM
Posted 02 July 2013 - 05:52 PM
Version 7 Update 25 is the newest one available on Java's site.
Posted 02 July 2013 - 06:06 PM
Posted 02 July 2013 - 06:28 PM
Please take your time or you could cause the system to become unbootable.
I would suggest you backup the registry first using this tutorial from Microsoft located HERE
Posted 02 July 2013 - 08:36 PM
Posted 02 July 2013 - 09:15 PM
Posted 02 July 2013 - 09:36 PM
Also is your SP at 3 or not?
Posted 02 July 2013 - 09:52 PM
Posted 03 July 2013 - 06:46 AM
Just a question when you did the registry thing did you check to make sure they were no other entries about java?
Posted 03 July 2013 - 07:40 AM
http://download1us.s...ity/msicuu2.exe Link one
http://www.majorgeek...up_utility.html Link Two
Then open the file.
Hit the start button.
Left click my computer
Double click the C: drive.
Windows installer clean up.
Select the Msicuu app.
Remove any thing related to java.
Reboot your machine.
Download the All in one Repair Tool
Run the program vista/win 7 users please right click and run as admin.
Go to step 4 and create a backup of your registry this tool involves changing registry keys and it is just a good idea to back it up.
Now go to the start repairs tab and run it with the following boxes checked.
When running this tool disable your antivirus.
Reset Registry Permissions
Reset File Permissions
Register System Files
Repair Internet Explorer
Repair MDAV/MS Jet
Repair Hosts Files
Repair Winsock & Dns Cache
Set Windows Services To DEfault Startup
Repair MSI (Windows Installer)
Reboot your machine after the above.
After completing the above task then Please download TFC by Old Timer and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.If TFC doesnt prompt a reboot then please do so manually
Please download JavaRa
to your desktop and unzip it to its own
Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
click Remove Older Versions.
Accept any prompts.
Please Get the latest copy of Java from the link below.
Now test your issue.
Edited by rockmilk, 03 July 2013 - 07:41 AM.
Posted 03 July 2013 - 10:24 AM
Posted 03 July 2013 - 10:31 AM
When I try to uninstall it says the windows installer service could not be assessed or that a fatal error occurred during installation.
The reason I suggested that you use the windows installer clean up tool.
Also the windows repair tool can fix issues with the windows installer after this tool is used to remove the old java.
If you follow my instructions top to bottom then your issue should be resolved I used these same instructions to help many with java related errors in the past.
Also Revo may be useful in this situation.
Good luck with your issue.
Posted 03 July 2013 - 10:52 AM
Posted 03 July 2013 - 11:06 AM
Also you can use this tool to clean up anything that might possibly be left over prior to the attempted re install of java.
Install it type java in the box of the everything tool and hit enter Then go to edit select all right click and then delete.
Some files may resist deletion. This is normal skip them.
Then I would reboot.
If anything you could use revo at the top of the instructions and then add the everything tool prior to the attempted re-istall of Java.
Edited by rockmilk, 03 July 2013 - 11:07 AM.
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