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Windows XP restore


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#1
lineofdeath

lineofdeath

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Hi I have an Compaq Intel Pentium 4 CPU 3.0 GHz Desktop and I'm trying to do a factory restore option. I have tried F1, F8,F10, F11, F12 and nothing shows up with factory restore or repair this computer. It's my moms PC and she gave it to me but I really need to restore it to get rid of these .dll problems and other crap. Please help and yes it is a Windows XP computer. I would appreciate any helpful answers or links to a restore type of thing

Edit: I also do not have the restore disk or any disk

Any help please? been waiting for about 9hours and seen many mods post on other topics but mine..

Edited by lineofdeath, 25 June 2013 - 08:16 PM.

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#2
phillpower2

phillpower2

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:welcome: lineofdeath

It would appear that you have been looking for a recovery partition on the HDD but have not found one, continuously tapping F11 when the computer restarts should get you to the "destructive recovery" in the advanced options, if it is not there the HDD may have been formatted or the computer may have instead been supplied with an XP or system restore disk which has since been lost.

If you are able to access the internet on the computer do the following to look for a recovery partition and take a screenshot for us, if no internet simply let is know what you find;

Go to Start then to Run
Type in compmgmt.msc and click Enter
On the left side click on Disk Management
On the right side you will see your hard drive.
Now I need you to take a screenshot and attach it to your next reply.
Do the following to take a screenshot while the above is open and showing on your desktop.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
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