HELP! PC IS NOT DOING ANYTHING.
Posted 26 June 2013 - 06:33 AM
Posted 26 June 2013 - 08:34 AM
If you are running XP and you have no XP installation or system restore disk or a recovery partition on the HDD you cannot restore the computer back to the factory settings.
Can I ask why you want to do this as we may be able to offer an alternative such as clearing all the junk data off the HDD that you do not wish to keep and then create a back up disk using a free software such as Macrium Reflect http://www.macrium.c...eflectfree.aspx
Do you have a Microsoft sticker on the case with the 25 digit product key on it.
Posted 26 June 2013 - 10:25 AM
Posted 26 June 2013 - 11:01 AM
Posted 26 June 2013 - 11:05 AM
Edited by phillpower2, 26 June 2013 - 11:11 AM.
Product key removed for security
Posted 26 June 2013 - 11:14 AM
Please answer the question asked by Ron as to whether or not it is a brand name computer such as Dell or HP for example, if so it could possibly have a recovery partition on the HDD which may save you a lot of time and trouble.
Posted 26 June 2013 - 04:55 PM
Posted 27 June 2013 - 09:59 AM
Posted 29 June 2013 - 06:09 AM
You need to help us by supplying the information I asked. We want to help but you not answering my questions is stopping us from giving you the instructions as each manufacturer has a different way to do a factory restore on their systems.
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