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Need help to clean computer [Solved]


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#1
itmotomem

itmotomem

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Hi, I need assistance with cleaning a computer of malware. The computer is used by my roommate and is connected via wi-fi (not hard wired). The roommate is not real computer saavy so I'm sure he got a malware email that looked like it was from someone he knew and probably clicked the link.

Here is what I know/don't know:
The malware is sending emails with links in the body of the email.
I do not know how the malware was acquired (other than the possibility I mentioned above).
The computer had AVG Free installed but it has been hosed, I assume by the malware. It will not uninstall, nor can I install the newest version due to not being able to uninstall the old version.
I have not attempted any other type of cleaning.

I ran OTL and it ran for a long time and finally produced the reports (the OTL report and an Extras report). They are copy/pasted here. OTL did a pattern search on a LOT of temporary internet files.

Thanks in advance!!!!
John

OTL.Txt report:

OTL logfile created on: 6/26/2013 6:58:59 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\JohnF\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16618)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.75 Gb Total Physical Memory | 1.44 Gb Available Physical Memory | 38.52% Memory free
7.50 Gb Paging File | 4.97 Gb Available in Paging File | 66.34% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 284.99 Gb Total Space | 203.17 Gb Free Space | 71.29% Space Free | Partition Type: NTFS

Computer Name: JOHNF-PC | User Name: JohnF | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/06/26 00:19:21 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\JohnF\Desktop\OTL.exe
PRC - [2013/06/03 04:57:49 | 003,085,264 | ---- | M] () -- C:\ProgramData\BrowserProtect\2.6.1339.144\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe
PRC - [2013/05/28 08:05:16 | 000,163,328 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
PRC - [2013/05/11 05:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/05/02 14:21:44 | 000,109,064 | ---- | M] (Wajam) -- C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe
PRC - [2013/04/26 08:02:32 | 000,295,512 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
PRC - [2013/04/16 08:38:30 | 000,287,792 | ---- | M] (AOL Inc.) -- c:\Program Files (x86)\AOL Toolbar\aoltbServer.exe
PRC - [2013/03/06 02:21:52 | 000,039,056 | ---- | M] () -- C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
PRC - [2013/02/19 22:32:20 | 001,259,296 | ---- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
PRC - [2012/07/03 09:04:58 | 000,507,312 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
PRC - [2010/11/20 07:17:36 | 000,179,712 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\schtasks.exe
PRC - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
PRC - [2009/09/10 17:01:48 | 000,505,152 | ---- | M] (D-Link Corp.) -- C:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exe
PRC - [2009/08/28 04:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe
PRC - [2009/07/03 21:47:12 | 000,240,160 | ---- | M] (Acer) -- C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe
PRC - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/06/26 19:09:36 | 000,167,936 | ---- | M] () -- C:\Program Files (x86)\D-Link\DWA-130 revE\WlanWpsSvc.exe


========== Modules (No Company Name) ==========

MOD - [2013/06/03 04:57:49 | 003,085,264 | ---- | M] () -- C:\ProgramData\BrowserProtect\2.6.1339.144\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe
MOD - [2013/06/03 04:57:01 | 002,521,552 | ---- | M] () -- c:\ProgramData\BrowserProtect\2.6.1339.144\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.dll
MOD - [2012/05/25 04:25:00 | 000,921,600 | ---- | M] () -- C:\Program Files (x86)\Yahoo!\Messenger\yui.dll
MOD - [2009/08/06 16:15:10 | 000,376,832 | ---- | M] () -- C:\Program Files (x86)\D-Link\DWA-130 revE\WlanDll.dll


========== Services (SafeList) ==========

SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/03 21:47:12 | 000,240,160 | ---- | M] (Acer) [Auto | Running] -- C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe -- (Updater Service)
SRV:64bit: - [2009/04/19 11:34:48 | 000,625,184 | ---- | M] () [Auto | Running] -- C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe -- (ForceWare Intelligent Application Manager (IAM)
SRV:64bit: - [2009/04/19 11:34:48 | 000,207,904 | ---- | M] () [Auto | Running] -- C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe -- (nSvcIp)
SRV - [2013/06/03 04:57:49 | 003,085,264 | ---- | M] () [Auto | Running] -- C:\ProgramData\BrowserProtect\2.6.1339.144\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe -- (BrowserProtect)
SRV - [2013/05/28 08:05:16 | 000,163,328 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/05/11 05:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/05/02 14:21:44 | 000,109,064 | ---- | M] (Wajam) [Auto | Running] -- C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe -- (WajamUpdater)
SRV - [2013/03/06 02:21:52 | 000,039,056 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe -- (RealNetworks Downloader Resolver Service)
SRV - [2013/02/19 22:32:20 | 001,259,296 | ---- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe -- (nvUpdatusService)
SRV - [2010/07/24 14:12:50 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/07/24 14:12:48 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files (x86)\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/08/28 04:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe -- (Greg_Service)
SRV - [2009/08/25 13:38:06 | 000,935,208 | ---- | M] (Nero AG) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe -- (Nero BackItUp Scheduler 4.0)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/22 13:02:20 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\eMachines Games\eMachines Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2008/06/26 19:09:36 | 000,167,936 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\D-Link\DWA-130 revE\WlanWpsSvc.exe -- (WlanWpsSvc)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/08/23 09:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 09:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/05/05 09:08:27 | 000,317,520 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (AvgTdiA)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/09/29 06:01:46 | 000,695,400 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RTL8192su.sys -- (RTL8192su)
DRV:64bit: - [2010/08/12 12:07:50 | 000,350,952 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvmf6264.sys -- (NVNET)
DRV:64bit: - [2010/07/24 14:12:48 | 000,269,904 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (AvgLdx64)
DRV:64bit: - [2010/06/30 20:28:39 | 000,035,536 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (AvgMfx64)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 15:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2010/08/30 17:04:52 | 000,015,664 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.facemoo...earchTerms}&f=4
IE - HKLM\..\URLSearchHook: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll (AOL Inc.)
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}: "URL" = http://slirsredirect...mrud=07-06-2013
IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...ng}&rlz=1I7ACEW
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://search.imesh....q={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,bProtector Start Page = http://www2.delta-se...4980018E7C39994
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emac...c5v135r4921s25o
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = about:blank
IE - HKCU\..\URLSearchHook: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll (AOL Inc.)
IE - HKCU\..\SearchScopes,bProtectorDefaultScope = {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}
IE - HKCU\..\SearchScopes,DefaultScope = {67A2568C-7A0A-4EED-AECC-B5405DE63B64}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKCU\..\SearchScopes\{0D7562AE-8EF6-416d-A838-AB665251703A}: "URL" = http://start.facemoo...earchTerms}&f=4
IE - HKCU\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://www2.delta-se...4980018E7C39994
IE - HKCU\..\SearchScopes\{1B977252-65EC-DFCB-E752-794A37822658}: "URL" = http://www.bing.com/...006&form=ZGAIDF
IE - HKCU\..\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}: "URL" = http://slirsredirect...mrud=07-06-2013
IE - HKCU\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...&rlz=1I7ADRA_en
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://search.imesh....q={searchTerms}
IE - HKCU\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://search.yahoo....erms}&fr=mkg028
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.17.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.17.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=16.0.1.18: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlchromebrowserrecordext;version=1.3.1: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlhtml5videoshim;version=1.3.1: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlpepperflashvideoshim;version=1.3.1: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=16.0.1.18: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer)
FF - HKLM\Software\MozillaPlugins\@realnetworks.com/npdlplugin;version=1: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll (RealDownloader)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@yahoo.com/BrowserPlus,version=2.9.8: C:\Users\JohnF\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll (Yahoo! Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{DAC3F861-B30D-40dd-9166-F4E75327FAC7}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\ [2013/04/26 08:02:59 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2013/04/26 08:02:59 | 000,000,000 | ---D | M]

[2010/12/10 19:33:57 | 000,000,000 | ---D | M] (No name found) -- C:\Users\JohnF\AppData\Roaming\Mozilla\Extensions
[2010/12/10 19:33:57 | 000,000,000 | ---D | M] (No name found) -- C:\Users\JohnF\AppData\Roaming\Mozilla\Extensions\[email protected]
[2013/04/26 08:18:44 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2011/05/18 20:57:15 | 000,002,049 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\fcmdSrch.xml

========== Chrome ==========

CHR - default_search_provider: ()
CHR - default_search_provider: search_url =
CHR - default_search_provider: suggest_url =
CHR - homepage: http://www2.delta-se...4980018E7C39994
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\cijeeimilokkhlfjombmalgpabbonmah\1.23.9_0\crossrider
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\cijeeimilokkhlfjombmalgpabbonmah\1.23.9_0\
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji\1.3.1_0\
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\nohfdhapjjlndfgjnmdlcabloeembdkj\1.0_0\
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
CHR - Extension: No name found = C:\Users\JohnF\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssiea.dll (AVG Technologies CZ, s.r.o.)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O2 - BHO: (Solid Savings) - {11111111-1111-1111-1111-110211621178} - C:\Program Files (x86)\Solid Savings\Solid Savings-bho.dll (Innovative Apps)
O2 - BHO: (RealNetworks Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AOL Toolbar Loader) - {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll (AOL Inc.)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O2 - BHO: (Wajam) - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files (x86)\Wajam\IE\priam_bho.dll (Wajam)
O2 - BHO: (MediaBar) - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F} - C:\Program Files (x86)\iMesh Applications\MediaBar\ToolBar\iMeshMediaBarDx.dll ()
O2 - BHO: (delta Helper Object) - {C1AF5FA5-852C-4C90-812E-A7F75E011D87} - C:\Program Files (x86)\Delta\delta\1.8.16.16\bh\delta.dll (Delta-search.com)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Delta Toolbar) - {82E1477C-B154-48D3-9891-33D83C26BCD3} - C:\Program Files (x86)\Delta\delta\1.8.16.16\deltaTlbr.dll (Delta-search.com)
O3 - HKLM\..\Toolbar: (MediaBar) - {ABB49B3B-AB7D-4ED0-9135-93FD5AA4F69F} - C:\Program Files (x86)\iMesh Applications\MediaBar\ToolBar\iMeshMediaBarDx.dll ()
O3 - HKLM\..\Toolbar: (AOL Toolbar) - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll (AOL Inc.)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (AOL Toolbar) - {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll (AOL Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files (x86)\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe (RealNetworks, Inc.)
O4 - HKCU..\Run: [Messenger (Yahoo!)] C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html File not found
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {73888E2B-FF04-416C-8847-984D7FC4507F} http://71.43.177.59/...VaPgDecNew2.cab (RtspVaPgCtrlNew2 Class)
O16 - DPF: {A3D93B25-4601-49D2-B3AF-F447C73D561F} http://12.71.199.22/...SncRz25View.cab (Sony SNC-RZ25 Control)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://aramark.webe...ex/ieatgpc1.cab (GpcContainer Class)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{435DE7CC-3EFC-4148-9287-925DD44463F1}: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgppa.dll (AVG Technologies CZ, s.r.o.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\mso-offdap - No CLSID value found
O18:64bit: - Protocol\Handler\mso-offdap11 - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18:64bit: - Protocol\Filter\text/xml - No CLSID value found
O20 - AppInit_DLLs: (c:\progra~3\browse~1\261339~1.144\{c16c1~1\browse~1.dll) - c:\ProgramData\BrowserProtect\2.6.1339.144\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.dll ()
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/06/26 00:19:20 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\JohnF\Desktop\OTL.exe
[2013/06/25 22:49:36 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Local\MFAData
[2013/06/25 22:49:36 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Local\Avg2013
[2013/06/21 17:34:10 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Roaming\File Scout
[2013/06/21 08:20:06 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\NVIDIA Corporation
[2013/06/14 22:37:09 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Local\{C5A0D0C4-6981-4024-A924-E2A7D7EAAED9}
[2013/06/11 22:44:36 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Local\{7B6CFA8C-0E4F-44CB-A3D3-4460CDA234C2}
[2013/06/07 08:45:36 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe
[2013/06/07 08:43:51 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Local\AOL Toolbar
[2013/06/07 08:43:47 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
[2013/06/07 08:43:47 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Local\Wajam
[2013/06/07 08:43:46 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Wajam
[2013/06/07 08:43:37 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Local\Updater26278
[2013/06/07 08:43:26 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Solid Savings
[2013/06/07 08:43:12 | 000,000,000 | ---D | C] -- C:\ProgramData\AOL Toolbar
[2013/06/07 08:43:12 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AOL Toolbar
[2013/06/07 08:43:06 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Software Update Utility
[2013/06/01 00:23:25 | 000,000,000 | ---D | C] -- C:\Users\JohnF\AppData\Local\{549DC106-5AE5-4624-A910-8ADAA7A6DD8F}

========== Files - Modified Within 30 Days ==========

[2013/06/26 19:00:05 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/06/26 19:00:05 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/06/26 18:48:43 | 000,000,000 | ---- | M] () -- C:\END
[2013/06/26 18:48:19 | 000,000,376 | ---- | M] () -- C:\Windows\tasks\RNUpgradeHelperLogonPrompt_JohnF.job
[2013/06/26 18:48:14 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/06/26 18:47:48 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/06/26 18:47:45 | 3019,399,168 | -HS- | M] () -- C:\hiberfil.sys
[2013/06/26 11:37:17 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/06/26 10:01:38 | 001,390,814 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/06/26 10:01:38 | 000,365,038 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/06/26 10:01:38 | 000,005,152 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/06/26 09:55:24 | 000,000,370 | ---- | M] () -- C:\Windows\tasks\ReclaimerUpdateFiles_JohnF.job
[2013/06/26 00:19:21 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\JohnF\Desktop\OTL.exe
[2013/06/25 16:35:17 | 000,000,366 | ---- | M] () -- C:\Windows\tasks\ReclaimerUpdateXML_JohnF.job
[2013/06/21 10:33:54 | 369,135,071 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2013/06/21 09:50:33 | 000,383,016 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/06/21 08:29:48 | 000,025,185 | ---- | M] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/06/21 08:29:45 | 000,025,185 | ---- | M] () -- C:\Windows\SysNative\ieuinit.inf
[2013/06/20 07:40:38 | 000,002,192 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/06/13 00:14:46 | 000,088,597 | ---- | M] () -- C:\Users\JohnF\Desktop\NO GOSSIP POLICY.pdf
[2013/06/07 08:45:42 | 000,002,028 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk
[2013/06/07 08:43:05 | 000,000,000 | ---- | M] () -- C:\extensions.sqlite

========== Files Created - No Company Name ==========

[2013/06/21 08:29:48 | 000,025,185 | ---- | C] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/06/21 08:29:45 | 000,025,185 | ---- | C] () -- C:\Windows\SysNative\ieuinit.inf
[2013/06/13 00:14:46 | 000,088,597 | ---- | C] () -- C:\Users\JohnF\Desktop\NO GOSSIP POLICY.pdf
[2013/06/13 00:03:03 | 000,000,376 | ---- | C] () -- C:\Windows\tasks\RNUpgradeHelperLogonPrompt_JohnF.job
[2013/06/13 00:03:01 | 000,000,370 | ---- | C] () -- C:\Windows\tasks\ReclaimerUpdateFiles_JohnF.job
[2013/06/13 00:03:00 | 000,000,366 | ---- | C] () -- C:\Windows\tasks\ReclaimerUpdateXML_JohnF.job
[2013/06/07 08:45:42 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
[2013/06/07 08:45:42 | 000,002,028 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk
[2013/06/07 08:43:53 | 000,000,000 | ---- | C] () -- C:\END
[2013/06/07 08:43:05 | 000,000,000 | ---- | C] () -- C:\extensions.sqlite
[2013/05/01 10:22:48 | 000,114,176 | ---- | C] () -- C:\Users\JohnF\AppData\Roaming\BabMaint.exe
[2012/10/23 11:08:57 | 083,023,306 | ---- | C] () -- C:\ProgramData\reyalphsalf.pad
[2012/10/18 21:40:51 | 083,023,306 | ---- | C] () -- C:\ProgramData\gla.pad
[2010/12/15 22:42:22 | 000,003,584 | ---- | C] () -- C:\Users\JohnF\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/07/08 00:54:39 | 000,000,238 | ---- | C] () -- C:\Users\JohnF\AppData\Roaming\wklnhst.dat

========== ZeroAccess Check ==========

[2011/11/17 01:41:18 | 000,002,048 | -HS- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\@
[2011/11/17 01:41:18 | 000,027,136 | -HS- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\n
[2011/11/17 01:41:18 | 000,000,000 | -HSD | M] -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\L
[2012/06/16 08:25:49 | 000,000,000 | -HSD | M] -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\U
[2012/06/16 08:25:48 | 000,001,648 | ---- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\U\[email protected]
[2012/06/16 08:25:49 | 000,016,896 | ---- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\U\[email protected]
[2012/06/16 08:25:49 | 000,022,016 | ---- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\U\[email protected]
[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
"ThreadingModel" = Both
"" = C:\$Recycle.Bin\S-1-5-21-1466132793-1117822441-550293450-1001\$c3a08956de90c7d79068cc3a954d13a6\n. -- File not found

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 00:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/02/26 23:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2011/10/25 20:18:36 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\AVG2012
[2013/04/26 08:18:48 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\BabSolution
[2013/04/26 08:18:34 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\Babylon
[2013/04/26 08:18:43 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\Delta
[2013/06/21 17:34:11 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\File Scout
[2010/12/15 22:41:42 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\MusicNet
[2010/12/10 19:33:53 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\Songbird2
[2012/01/29 22:16:04 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\Template
[2012/01/13 15:30:29 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\webex
[2010/07/06 01:53:47 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\WildTangent
[2011/02/20 21:42:45 | 000,000,000 | ---D | M] -- C:\Users\JohnF\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



< End of report >


Extras.Txt report:

OTL Extras logfile created on: 6/26/2013 6:58:59 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\JohnF\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16618)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.75 Gb Total Physical Memory | 1.44 Gb Available Physical Memory | 38.52% Memory free
7.50 Gb Paging File | 4.97 Gb Available in Paging File | 66.34% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 284.99 Gb Total Space | 203.17 Gb Free Space | 71.29% Space Free | Partition Type: NTFS

Computer Name: JOHNF-PC | User Name: JohnF | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- "C:\Users\JohnF\AppData\Roaming\File Scout\filescout.exe" /open "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- "C:\Users\JohnF\AppData\Roaming\File Scout\filescout.exe" /open "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{08C3B52E-B18E-4513-AAAC-E7E54DF4D302}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{1AA16935-FB7A-443B-8522-10FB7C10CD76}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{2658AC03-9B81-45D2-95F4-CD6E2C03EE33}" = rport=10243 | protocol=6 | dir=out | app=system |
"{28BA826D-1087-419B-807A-CA3EBA952256}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{2E42162E-571F-499F-AF01-25E3EE2A7BF9}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{3210CDB8-B014-4D88-BA5B-2BFE59E7D85D}" = lport=137 | protocol=17 | dir=in | app=system |
"{37ABA07F-C39C-4A2D-A22D-3746B6A37796}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{39BB34F8-8B44-4DA7-AF96-038A320E19DE}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{479F120A-9340-4E6B-91E3-7BBF10DB6F13}" = lport=2869 | protocol=6 | dir=in | app=system |
"{4834A3AE-21D0-4C37-A377-84C34BF84CB7}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{519778FB-C380-47D9-A8F0-CE8DE1F3C97D}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{622340C8-BC35-4015-8695-CE136EBE6AE1}" = lport=2869 | protocol=6 | dir=in | app=system |
"{63092EB3-436D-47B0-8940-C613E9CDD2BC}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{7497D82B-11FA-4AE3-8301-BEF5D6B82C09}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{7ED53418-B6B2-4DCF-A81A-786E9316A3FD}" = rport=138 | protocol=17 | dir=out | app=system |
"{8A43E527-BA9C-47F4-B5A6-961D3880AA02}" = rport=445 | protocol=6 | dir=out | app=system |
"{92AFF76B-2F0A-4E76-BA80-878755B0B810}" = lport=10243 | protocol=6 | dir=in | app=system |
"{93EE1DD3-6614-4CA0-87B7-468A2B833CC8}" = lport=139 | protocol=6 | dir=in | app=system |
"{9DE5EA88-6FB7-4EE2-8E90-09705AFBE683}" = rport=139 | protocol=6 | dir=out | app=system |
"{A4D3841F-DCD0-41AC-ABA2-268F441CE6BB}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{C90AE7D9-76FC-4BE8-937E-B5D8D73D56CA}" = lport=445 | protocol=6 | dir=in | app=system |
"{D6ED7649-29F3-4723-BEE7-51DF36D78FAB}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{DA88883F-EBAD-4364-BC32-3FF7A76E5161}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{DB6D2829-AB86-4603-8993-F7135C824C09}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{DC9DBDFB-0A1D-495A-8491-61DADE5AC7BC}" = rport=137 | protocol=17 | dir=out | app=system |
"{DF4EC30A-FFEB-4CA2-905B-ECA893784D41}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{FFEAB346-A9A3-47CA-AA1B-60141653FC4C}" = lport=138 | protocol=17 | dir=in | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0791BE02-37A6-4626-880D-634951B9576D}" = protocol=58 | dir=in | [email protected],-28545 |
"{0936B026-4641-4DB4-934D-708555A0E08B}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{0C323C47-7134-4D27-A132-6FE277599C3D}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{184BBA5F-585B-4C1D-B90D-B29FFDE58925}" = protocol=6 | dir=in | app=c:\users\johnf\appdata\local\microsoft\windows\temporary internet files\content.ie5\603pn0ey\pdfconvertersetup[1].exe |
"{1C2E8534-D8BB-469B-A269-3DB917F61A1C}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{2CE141FE-3436-4604-9FFB-E8E247FA7DA7}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{36E183BC-7112-4BF3-BADC-760CF66B0DD7}" = protocol=6 | dir=in | app=c:\program files (x86)\imesh applications\imesh\imesh.exe |
"{3934ADB5-AB1F-4B0C-88CD-E110A0C68C90}" = protocol=6 | dir=out | app=system |
"{3BFCE13D-9812-42A2-A71E-9F830352A8D3}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{45752E7B-E85D-448B-95E3-1FBA2BE884A3}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{4E6B34C8-F64C-445A-87CE-0C2B803FFDBD}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{54958FCB-1274-4F74-B98D-EA1A66109161}" = protocol=17 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe |
"{604AF7AC-EAD3-44F2-B0A1-9516688AFEE0}" = protocol=17 | dir=in | app=c:\program files (x86)\imesh applications\imesh\imesh.exe |
"{788E71C1-904E-4622-81AC-8801C1A249F0}" = dir=in | app=c:\program files (x86)\avg\avg9\avgnsa.exe |
"{79EF8480-3AA4-44F2-80B5-F390FB994698}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{7CA8A2D0-7BEF-4013-ADA1-278E722FE8B1}" = dir=in | app=c:\program files (x86)\avg\avg9\avgemc.exe |
"{844F4B0E-9A4C-4FEB-97EF-10F819254BEA}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{86BD7BD3-2335-4836-913E-9A389199FE5A}" = protocol=58 | dir=out | [email protected],-28546 |
"{91FE745A-805A-4CF8-B7F7-E14FFE613E0D}" = dir=in | app=c:\program files (x86)\avg\avg9\avgupd.exe |
"{94C2B1DB-A38B-4CF9-A0A4-1222BAF182DF}" = protocol=1 | dir=out | [email protected],-28544 |
"{A2EE733C-6D26-406C-B64A-61339C5C3933}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{A62CEA9B-B3B5-4417-86B2-0D6BA887FD7E}" = protocol=6 | dir=in | app=c:\program files (x86)\imesh applications\imesh\imesh.exe |
"{A87E07C8-1DF0-4C4E-8E90-14BB7A2E473F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{B271EB99-E937-481E-A893-47BCE6EBBE86}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{CD378234-2D8E-4AF2-9002-5505BAF99812}" = protocol=1 | dir=in | [email protected],-28543 |
"{D7E90E54-96E0-4132-BC75-0AB24C924757}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{D841DEA8-AD29-4FFF-A635-24DB6B580FEA}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{D895BF26-9A78-4C9A-A3EA-45E5BE5A4D8F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{D95314B3-0E08-4955-A853-D08A47A29CFE}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{F5FA5B30-5172-4169-A629-3E4CC2700B71}" = protocol=17 | dir=in | app=c:\users\johnf\appdata\local\microsoft\windows\temporary internet files\content.ie5\603pn0ey\pdfconvertersetup[1].exe |
"{F7890FED-FF0B-44AD-819A-5EF989049267}" = protocol=17 | dir=in | app=c:\program files (x86)\imesh applications\imesh\imesh.exe |
"{F8D00319-14DC-429E-A862-240A7234FAC5}" = protocol=6 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe |
"{FAA70A63-2C1E-45C8-8458-EE530F61900E}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{FE2F7087-DBBF-4A0B-B6DE-ACD0F95B1F58}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{FEE6CA65-DE09-487F-8A30-4293E9E60571}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"TCP Query User{3688C586-B021-448D-817F-B32A423EE133}C:\program files (x86)\imesh applications\imesh\imesh.exe" = protocol=6 | dir=in | app=c:\program files (x86)\imesh applications\imesh\imesh.exe |
"TCP Query User{78594505-5C15-4693-88F3-C5B4ABFEA8F5}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"TCP Query User{8F9E4163-BF3A-43CA-96B9-A8401347F9F6}C:\windows\explorer.exe" = protocol=6 | dir=in | app=c:\windows\explorer.exe |
"UDP Query User{47BA0A6F-3218-4A22-BCE1-C5CBBB90EDAC}C:\windows\explorer.exe" = protocol=17 | dir=in | app=c:\windows\explorer.exe |
"UDP Query User{74D57B73-F612-42F7-9926-C9CEB95B2BF6}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"UDP Query User{D634E60D-CBF2-4EE7-8FFC-EEE5A4CFBE56}C:\program files (x86)\imesh applications\imesh\imesh.exe" = protocol=17 | dir=in | app=c:\program files (x86)\imesh applications\imesh\imesh.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{21B133D6-5979-47F0-BE1C-F6A6B304693F}" = Visual Studio 2010 x64 Redistributables
"{3D3E663D-4E7E-4577-A560-7ECDDD45548A}" = PVSonyDll
"{7CFA46E3-CC2F-4355-82AE-6012DC3633FD}" = NVIDIA ForceWare Network Access Manager
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.ControlPanel" = NVIDIA Control Panel 307.83
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver" = NVIDIA Graphics Driver 307.83
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update" = NVIDIA Update 1.10.8
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_installer" = NVIDIA Install Application
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NVIDIA.Update" = NVIDIA Update Components
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"NVIDIA Display Control Panel" = NVIDIA Display Control Panel
"NVIDIA Drivers" = NVIDIA Drivers

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{1111706F-666A-4037-7777-211328764D10}" = JavaFX 2.1.1
"{15D2D75C-9CB2-4efd-BAD7-B9B4CB4BC693}" = BrowserProtect
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{20400dbd-e6db-45b8-9b6b-1dd7033818ec}" = Nero InfoTool Help
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2348b586-c9ae-46ce-936c-a68e9426e214}" = Nero StartSmart Help
"{26A24AE4-039D-4CA4-87B4-2F83217017FF}" = Java 7 Update 17
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}" = Visual C++ 8.0 Runtime Setup Package (x64)
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{33cf58f5-48d8-4575-83d6-96f574e4d83a}" = Nero DriveSpeed
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4D43D635-6FDA-4fa5-AA9B-23CF73D058EA}" = Nero StartSmart OEM
"{553C904F-57A2-4113-888E-BA0C3D1C69C0}" = Microsoft VC9 runtime libraries
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{595a3116-40bb-4e0f-a2e8-d7951da56270}" = NeroExpress
"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6F6F39E3-D24D-4EEE-9AEA-DEDAF991385D}" = D-Link DWA-130 Wireless N USB Adapter
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7748ac8c-18e3-43bb-959b-088faea16fb2}" = Nero StartSmart
"{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = eMachines Recovery Management
"{83202942-84b3-4c50-8622-b8c0aa2d2885}" = Nero Express Help
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{869200db-287a-4dc0-b02b-2b6787fbcd4c}" = Nero DiscSpeed
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{98534730-efc9-4cf6-8dbb-43d23a99aad6}" = Nero 9 Essentials
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A8F2089B-1F79-4BF6-B385-A2C2B0B9A74D}" = ImagXpress
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}" = RealNetworks - Microsoft Visual C++ 2010 Runtime
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.03)
"{b2ec4a38-b545-4a00-8214-13fe0e915e6d}" = Advertising Center
"{bd5ca0da-71ad-43da-b19e-6eee0c9adc9a}" = Nero ControlCenter
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{cc019e3f-59d2-4486-8d4b-878105b62a71}" = Nero DiscSpeed Help
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{dba84796-8503-4ff0-af57-1747dd9a166d}" = Nero Online Upgrade
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{e5c7d048-f9b4-4219-b323-8bdb01a2563d}" = Nero DriveSpeed Help
"{e8a80433-302b-4ff1-815d-fcc8eac482ff}" = Nero Installer
"{EA1FAE0F-2354-4E32-B423-ABAE8E358F91}" = RealDownloader
"{EE171732-BEB4-4576-887D-CB62727F01CA}" = eMachines Updater
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{f4041dce-3fe1-4e18-8a9e-9de65231ee36}" = Nero ControlCenter
"{fbcdfd61-7dcf-4e71-9226-873ba0053139}" = Nero InfoTool
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"ActiveTouchMeetingClient" = WebEx
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"AOL Toolbar" = AOL Toolbar
"AVG9Uninstall" = AVG Free 9.0
"delta" = Delta toolbar
"Delta Chrome Toolbar" = Delta Chrome Toolbar
"eMachines Registration" = eMachines Registration
"eMachines Screensaver" = eMachines ScreenSaver
"eMachines Welcome Center" = Welcome Center
"FoxTab PDF Converter" = FoxTab PDF Converter
"Google Chrome" = Google Chrome
"Identity Card" = Identity Card
"iMesh MediaBar" = MediaBar
"InstallShield_{7CFA46E3-CC2F-4355-82AE-6012DC3633FD}" = NVIDIA ForceWare Network Access Manager
"RealPlayer 16.0" = RealPlayer
"SoftwareUpdUtility" = Download Updater (AOL Inc.)
"Solid Savings" = Solid Savings
"Songbird-release-1800" = Songbird 1.8.0 (Build 1800)
"Wajam" = Wajam
"WildTangent emachines Master Uninstall" = eMachines Games
"WinLiveSuite" = Windows Live Essentials
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Messenger" = Yahoo! Messenger
"Yahoo! Software Update" = Yahoo! Software Update

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"AOL Toolbar" = AOL Toolbar
"Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.9.8

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 5/8/2013 11:05:44 PM | Computer Name = JohnF-PC | Source = Application Error | ID = 1000
Description = Faulting application name: iexplore.exe, version: 9.0.8112.16470,
time stamp: 0x510c8801 Faulting module name: avgcfgx.dll, version: 9.0.0.855, time
stamp: 0x4c7d7828 Exception code: 0xc0000005 Fault offset: 0x0001461e Faulting process
id: 0x2970 Faulting application start time: 0x01ce4c61eeb12ad0 Faulting application
path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path:
C:\Program Files (x86)\AVG\AVG9\avgcfgx.dll Report Id: 560e12b0-b855-11e2-abc7-0025116f1e5a

Error - 5/16/2013 10:04:57 PM | Computer Name = JohnF-PC | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files (x86)\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value
"MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute
"version" in element "assemblyIdentity" is invalid.

Error - 5/16/2013 10:05:23 PM | Computer Name = JohnF-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksCal.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 5/16/2013 10:05:23 PM | Computer Name = JohnF-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksdb.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 5/16/2013 10:05:23 PM | Computer Name = JohnF-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 5/16/2013 10:05:23 PM | Computer Name = JohnF-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 5/16/2013 10:05:25 PM | Computer Name = JohnF-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{EA1FAE0F-2354-4E32-B423-ABAE8E358F91}\recordingmanager.exe".
Dependent
Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 6/3/2013 2:16:38 AM | Computer Name = JohnF-PC | Source = Application Error | ID = 1000
Description = Faulting application name: iexplore.exe, version: 9.0.8112.16470,
time stamp: 0x510c8801 Faulting module name: avgcfgx.dll, version: 9.0.0.855, time
stamp: 0x4c7d7828 Exception code: 0xc0000005 Fault offset: 0x0001461e Faulting process
id: 0x546c Faulting application start time: 0x01ce5ff6e9b8d0c0 Faulting application
path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path:
C:\Program Files (x86)\AVG\AVG9\avgcfgx.dll Report Id: 25f6b180-cc15-11e2-abc7-0025116f1e5a

Error - 6/5/2013 1:00:27 AM | Computer Name = JohnF-PC | Source = Software Protection Platform Service | ID = 8200
Description = License acquisition failure details. hr=0x80072EE7

Error - 6/5/2013 1:00:27 AM | Computer Name = JohnF-PC | Source = Software Protection Platform Service | ID = 8208
Description = Acquisition of genuine ticket failed (hr=0x80072EE7) for template
Id 66c92734-d682-4d71-983e-d6ec3f16059f

[ Media Center Events ]
Error - 10/16/2012 9:20:52 AM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 8:20:52 AM - Error connecting to the internet. 8:20:52 AM - Unable
to contact server..

Error - 10/16/2012 10:21:30 AM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 9:21:30 AM - Error connecting to the internet. 9:21:30 AM - Unable
to contact server..

Error - 10/16/2012 11:26:07 AM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 10:26:07 AM - Error connecting to the internet. 10:26:07 AM - Unable
to contact server..

Error - 10/16/2012 12:26:12 PM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 11:26:12 AM - Error connecting to the internet. 11:26:12 AM - Unable
to contact server..

Error - 10/16/2012 9:04:30 PM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 8:04:30 PM - Error connecting to the internet. 8:04:30 PM - Unable
to contact server..

Error - 10/16/2012 9:04:36 PM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 8:04:35 PM - Error connecting to the internet. 8:04:35 PM - Unable
to contact server..

Error - 10/16/2012 10:04:41 PM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 9:04:41 PM - Error connecting to the internet. 9:04:41 PM - Unable
to contact server..

Error - 10/17/2012 9:53:35 PM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 8:53:33 PM - Error connecting to the internet. 8:53:33 PM - Unable
to contact server..

Error - 10/17/2012 10:54:03 PM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 9:54:02 PM - Error connecting to the internet. 9:54:02 PM - Unable
to contact server..

Error - 10/18/2012 9:46:46 AM | Computer Name = JohnF-PC | Source = MCUpdate | ID = 0
Description = 8:46:46 AM - Error connecting to the internet. 8:46:46 AM - Unable
to contact server..

[ System Events ]
Error - 6/26/2013 10:53:16 AM | Computer Name = JohnF-PC | Source = Application Popup | ID = 1060
Description = \SystemRoot\SysWow64\Drivers\GEARAspiWDM.sys has been blocked from
loading due to incompatibility with this system. Please contact your software vendor
for a compatible version of the driver.

Error - 6/26/2013 10:54:44 AM | Computer Name = JohnF-PC | Source = Application Popup | ID = 1060
Description = \SystemRoot\SysWow64\Drivers\GEARAspiWDM.sys has been blocked from
loading due to incompatibility with this system. Please contact your software vendor
for a compatible version of the driver.

Error - 6/26/2013 10:55:28 AM | Computer Name = JohnF-PC | Source = Service Control Manager | ID = 7024
Description = The AVG Free WatchDog service terminated with service-specific error
%%-536805315.

Error - 6/26/2013 10:55:40 AM | Computer Name = JohnF-PC | Source = Service Control Manager | ID = 7001
Description = The AVG Free E-mail Scanner service depends on the AVG Free WatchDog
service which failed to start because of the following error: %%1066

Error - 6/26/2013 11:01:29 AM | Computer Name = JohnF-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the ShellHWDetection service.

Error - 6/26/2013 11:03:23 AM | Computer Name = JohnF-PC | Source = Service Control Manager | ID = 7022
Description = The Windows Update service hung on starting.

Error - 6/26/2013 12:50:53 PM | Computer Name = JohnF-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2813170).

Error - 6/26/2013 7:47:38 PM | Computer Name = JohnF-PC | Source = Application Popup | ID = 1060
Description = \SystemRoot\SysWow64\Drivers\GEARAspiWDM.sys has been blocked from
loading due to incompatibility with this system. Please contact your software vendor
for a compatible version of the driver.

Error - 6/26/2013 7:48:27 PM | Computer Name = JohnF-PC | Source = Service Control Manager | ID = 7024
Description = The AVG Free WatchDog service terminated with service-specific error
%%-536805315.

Error - 6/26/2013 7:48:39 PM | Computer Name = JohnF-PC | Source = Service Control Manager | ID = 7001
Description = The AVG Free E-mail Scanner service depends on the AVG Free WatchDog
service which failed to start because of the following error: %%1066


< End of report >
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#2
Teima

Teima

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Hello itmotomem,

My name is Teima and I'll be happy to assist you with this issue. Before we commence I'd like to ask that you take into careful thought of the points which I've listed below as they will beneficial to the guidance as to which I'll present yourself with here on Geekstogo. :)

Notes before we commence:

  • It's important that you reply within four days. If you haven't replied within that time, the thread will be closed.
  • As the process of malware removal is often challenging at times I'd like you to take into consideration that it may take multiple replies in order to resolve the issue/issues present.
  • If you are uncertain about any of the steps as to which I present yourself with. Please feel free to ask myself for further clarification.
  • It's important that you don't use tools which have been recommended for other users of the forum, failure to follow these guidelines will most likely result in an unbootable machine.
  • These steps only apply for the user "itmotomem0". If you're reading this thread and you're requiring assistance, then read this thread and follow the listed steps carefully.
  • The absence of symptoms does not necessarily mean that your system is clean. Please stick with me until I state that your system is clean.
  • If It's been a total of three days and you've yet to receive a response from myself. Please send myself a reminder by clicking here and attaching the appropriate thread link where I can respond.

Extra

Please be patient with me as I am currently in training, and all of my responses to you have to be reviewed by my instructor before I post them. Just keep in mind that you get the advantage as you have two people examining your issue. Thanks for your consideration. :thumbsup:
  • 0

#3
Teima

Teima

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Hi there,

Thanks in advance!!!!

No worries. That's what I'm here for. :)

Step One

I would like to inform you that your machine has been infected with a file that is capable of stealing sensitive information. It is difficult to tell whether or not any data has been stolen and finding out which is true instead of doing countermeasures is unproductive. In this light, for your safety, assume that your log-in details and other information have been accessed by another source.

Below are the steps that you should administer:

  • Disconnect from the Internet immediately and do not use it unless requested to and until we finish the cleaning process. This is especially true when you are using the computer in question for online banking and other sites that require sensitive and personal information.
  • Using a clean and private computer, change your passwords that concern accounts like PayPal, Amazon, banks and other personal accounts. The password(s) for your e-mail account(s) should also be modified.
Though the infection has been identified and can be removed, because of its nature, your computer is very likely compromised and that there is no way to be sure your computer can ever again be trusted. Experts in the security community believe that a reformat and re-installation of the operating system is the best solution. Please peruse the following if you would like to know more:

Though this machine can still be cleaned, there are no guarantees that it will be 100% secure after. Let me know of your decision. If you decide to go through the proceed, please proceed with the following steps.

Step Two

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, copy and paste in the following.
:Commands
[CREATERESTOREPOINT]

:OTL
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
[2013/05/01 10:22:48 | 000,114,176 | ---- | C] () -- C:\Users\JohnF\AppData\Roaming\BabMaint.exe
[2011/11/17 01:41:18 | 000,002,048 | -HS- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\@
[2011/11/17 01:41:18 | 000,027,136 | -HS- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\n
[2011/11/17 01:41:18 | 000,000,000 | -HSD | M] -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\L
[2012/06/16 08:25:49 | 000,000,000 | -HSD | M] -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\U
[2012/06/16 08:25:48 | 000,001,648 | ---- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\U\[email protected]
[2012/06/16 08:25:49 | 000,016,896 | ---- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\U\[email protected]
[2012/06/16 08:25:49 | 000,022,016 | ---- | M] () -- C:\Users\JohnF\AppData\Local\{c3a08956-de90-c7d7-9068-cc3a954d13a6}\U\[email protected]

:Commands
[REBOOT] 
  • Click run fix.
  • OTL may ask to reboot the machine. Please click the OK button if prompted.
  • Once done a report will be displayed. Copy and paste the contents of that report within your next response.

Step Three

Download AdwCleaner from here to your desktop.

Run AdwCleaner and select Delete.

Posted Image

Once done it will ask to reboot, allow this.

On reboot a log will be produced please attach that for me to review.

Step Four

  • Please download RogueKiller from here and move it on the desktop of the machine.
  • Please ensure that all open programs and software and closed prior to commencement.
  • Start RogueKiller.exe.
  • Wait until Prescan has finished
  • Click on Scan. Once finished, click on Report
Please post the contents of the RKreport.txt in your next response.
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#4
Teima

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Hello. Are you still with me? I'll close this thread as inactive if I don't receive a response within 48 hours. Thanks. :)
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#5
itmotomem

itmotomem

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I am still here. Thanks for the info so far.
I am currently out of town on a business trip and will get back in town on July 5th.
I will decide by then if I want to format and reload, or try to clean the machine.

Thanks for the assistance so far!
John
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#6
Teima

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Ok no worries! We will await your response. Thanks for keeping us updated it's much appreciated. :)
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#7
Teima

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Hi itmotomem. It's the 7th within my country. Have you made up your mind as to which path you would like to take to resolve this issue?
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#8
itmotomem

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Hi, I have decided to format the drive and reload. I'm having to order a Win7 disc, so it will be a fresh install. The system does have a recovery setup from the manufacturer but it is not working either.

Thanks for the assistance and this topic can be closed.
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#9
Teima

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Hi there. No worries at all. Thanks for letting me know. I'll mark this topic so that it can be closed. :)
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#10
Dakeyras

Dakeyras

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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