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Crashes on one Web site


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#1
debodun

debodun

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The last few days whenever I try to play games at Lumosity.com, my computer crashes. I tried deleting the cookies fro this site, but that didn't work. I'm using Windows 7 - 64 bit as an OS, Firefox 22 as a browser and FlashPlayer 11.7.700.224. It doesn't crash at any other Web sites using FlashPlayer.
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#2
rockmilk

rockmilk

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Open your device manager then left click your network adapters then right click and select uninstall for your wireless and wired connections.



Reboot your machine.

Hit start
Control Panel
NetWork & Sharing Center
Manage Network Connections
Right Click Your Connection
Select Properties
Un-Check Ipv6
Select ok





Run the Fix it below this remove the Tunnel Adapters from your machine.
http://go.microsoft....?linkid=9728872




Set your dns to open dns or google dns.
http://theos.in/wind...ns-server-list/

http://www.computerh...es/ch001161.htm



Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

ipconfig /registerdns

net stop "dns client"

net start "dns client"


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit

Restart computer.



After completing the above task then Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.If TFC doesnt prompt a reboot then please do so manually
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#3
debodun

debodun

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Did but still does the same thing. Now mouse cursor is acting erratically.
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#4
rockmilk

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Nothing I had you do would have effected the mouse....... But lets see what's up with your machine.


Please provide the following info in your next reply.

Please Attach the two logs.

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Report FF Proxy Settings
Reset Ie proxy Settins
Reset FF proxy settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.




Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply
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#5
debodun

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MiniToolBox by Farbar Version: 16-06-2013
Ran by Owner (administrator) on 05-07-2013 at 07:54:59
Running from "C:\Users\Owner\Desktop"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Broadcom NetXtreme Gigabit Ethernet = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : nycap.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : nycap.rr.com
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-1C-C4-30-AB-BD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2d7f:db00:7ffe:ac83%11(Preferred)
IPv4 Address. . . . . . . . . . . : 72.226.42.139(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.224.0
Lease Obtained. . . . . . . . . . : Friday, July 05, 2013 5:15:55 AM
Lease Expires . . . . . . . . . . : Friday, July 05, 2013 6:12:15 PM
Default Gateway . . . . . . . . . : 72.226.32.1
DHCP Server . . . . . . . . . . . : 10.119.192.1
DHCPv6 IAID . . . . . . . . . . . : 234888388
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-7E-FA-54-00-1C-C4-30-AB-BD
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c5f:242c:b71d:d574(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c5f:242c:b71d:d574%13(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.nycap.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : nycap.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : nycap.rr.com
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:48e2:2a8b::48e2:2a8b(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: google.com
Addresses: 2607:f8b0:4004:802::1006
74.125.228.102
74.125.228.103
74.125.228.104
74.125.228.105
74.125.228.110
74.125.228.96
74.125.228.97
74.125.228.98
74.125.228.99
74.125.228.100
74.125.228.101


Pinging google.com [74.125.228.66] with 32 bytes of data:
Reply from 74.125.228.66: bytes=32 time=29ms TTL=52
Reply from 74.125.228.66: bytes=32 time=27ms TTL=52

Ping statistics for 74.125.228.66:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 29ms, Average = 28ms
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=47ms TTL=49
Reply from 98.139.183.24: bytes=32 time=40ms TTL=49

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 47ms, Average = 43ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...00 1c c4 30 ab bd ......Broadcom NetXtreme Gigabit Ethernet
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
15...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 72.226.32.1 72.226.42.139 20
72.226.32.0 255.255.224.0 On-link 72.226.42.139 276
72.226.42.139 255.255.255.255 On-link 72.226.42.139 276
72.226.63.255 255.255.255.255 On-link 72.226.42.139 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 72.226.42.139 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 72.226.42.139 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:1c5f:242c:b71d:d574/128
On-link
15 1025 2002::/16 On-link
15 281 2002:48e2:2a8b::48e2:2a8b/128
On-link
11 276 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::1c5f:242c:b71d:d574/128
On-link
11 276 fe80::2d7f:db00:7ffe:ac83/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/05/2013 05:17:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/04/2013 08:13:06 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 22.0.0.4917, time stamp: 0x51c06ab5
Faulting module name: mozalloc.dll, version: 22.0.0.4917, time stamp: 0x51c05025
Exception code: 0x80000003
Fault offset: 0x00001988
Faulting process id: 0xb6c
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (07/04/2013 08:12:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 22.0.0.4917, time stamp: 0x51c06ab5
Faulting module name: mozalloc.dll, version: 22.0.0.4917, time stamp: 0x51c05025
Exception code: 0x80000003
Fault offset: 0x00001988
Faulting process id: 0xab8
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (07/04/2013 08:12:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 22.0.0.4917, time stamp: 0x51c06ab5
Faulting module name: mozalloc.dll, version: 22.0.0.4917, time stamp: 0x51c05025
Exception code: 0x80000003
Fault offset: 0x00001988
Faulting process id: 0x87c
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (07/04/2013 07:10:56 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/03/2013 05:21:46 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/02/2013 01:25:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/02/2013 06:06:36 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/01/2013 00:21:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/01/2013 08:47:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (07/05/2013 05:16:33 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
PxHlpa64
SASDIFSV
SASKUTIL

Error: (07/05/2013 05:15:33 AM) (Source: Application Popup) (User: )
Description: \??\C:\Users\Owner\Desktop\DD\Documents and Settings\Administra has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/04/2013 07:28:41 AM) (Source: i8042prt) (User: )
Description: Could not set the mouse sample rate.

Error: (07/04/2013 07:10:05 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
PxHlpa64
SASDIFSV
SASKUTIL

Error: (07/04/2013 07:09:08 AM) (Source: Application Popup) (User: )
Description: \??\C:\Users\Owner\Desktop\DD\Documents and Settings\Administra has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/03/2013 05:20:59 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
PxHlpa64
SASDIFSV
SASKUTIL

Error: (07/03/2013 05:19:57 AM) (Source: Application Popup) (User: )
Description: \??\C:\Users\Owner\Desktop\DD\Documents and Settings\Administra has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/02/2013 01:24:41 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
PxHlpa64
SASDIFSV
SASKUTIL

Error: (07/02/2013 01:23:38 PM) (Source: Application Popup) (User: )
Description: \??\C:\Users\Owner\Desktop\DD\Documents and Settings\Administra has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/02/2013 06:05:29 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
PxHlpa64
SASDIFSV
SASKUTIL


Microsoft Office Sessions:
=========================
Error: (07/05/2013 05:17:22 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/04/2013 08:13:06 AM) (Source: Application Error)(User: )
Description: plugin-container.exe22.0.0.491751c06ab5mozalloc.dll22.0.0.491751c050258000000300001988b6c01ce78afd63cf57aC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll14f389d9-e4a3-11e2-a008-001cc430abbd

Error: (07/04/2013 08:12:54 AM) (Source: Application Error)(User: )
Description: plugin-container.exe22.0.0.491751c06ab5mozalloc.dll22.0.0.491751c050258000000300001988ab801ce78afcea68e7aC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll0d7a9656-e4a3-11e2-a008-001cc430abbd

Error: (07/04/2013 08:12:43 AM) (Source: Application Error)(User: )
Description: plugin-container.exe22.0.0.491751c06ab5mozalloc.dll22.0.0.491751c05025800000030000198887c01ce78a734258f73C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll06f2960b-e4a3-11e2-a008-001cc430abbd

Error: (07/04/2013 07:10:56 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/03/2013 05:21:46 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/02/2013 01:25:26 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/02/2013 06:06:36 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/01/2013 00:21:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/01/2013 08:47:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

7-Zip 9.20
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
CardRd81 (Version: 4.00.0000.0004)
CCleaner (Version: 3.23)
CCScore (Version: 5.00.0000.0011)
CR2 (Version: 4.00.0000.0003)
EKS Dinner With Moriarty
EKS Sherlock
ESSBrwr (Version: 5.00.0000.0004)
ESSCDBK (Version: 5.00.0000.0004)
ESScore (Version: 5.00.0000.0037)
ESSCT (Version: 5.00.0000.0003)
ESSgui (Version: 5.00.0000.0013)
ESShelp (Version: 5.00.0000.0005)
ESSini (Version: 5.00.0000.0010)
ESSPCD (Version: 5.00.0000.0007)
ESSPDock (Version: 5.00.0000.0020)
ESSSONIC (Version: 5.00.0000.0002)
ESSTOOLS (Version: 5.00.0000.0004)
ESSTUTOR (Version: 5.00.0000.0002)
ESSvpaht (Version: 5.00.0000.0001)
ESSvpot (Version: 5.00.0000.0001)
HLPIndex (Version: 5.00.0000.0002)
HLPPDOCK (Version: 5.00.0000.0001)
HLPRFO (Version: 5.00.0000.0001)
ImgBurn (Version: 2.5.6.0)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
iTunes (Version: 10.6.0.40)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Kodak EasyShare software
KSU (Version: 632.62.0002.0001)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Notifier (Version: 5.00.0000.0001)
OpenOffice.org 3.4.1 (Version: 3.41.9593)
OTtBP (Version: 5.00.0000.0003)
OTtBPSDK (Version: 4.00.0000.0000)
Picasa 3 (Version: 3.9)
QuickTime
SFR (Version: 5.00.0000.0005)
SHASTA (Version: 5.00.0000.0003)
SKIN0001 (Version: 5.00.0000.0007)
SKINXSDK (Version: 5.00.0000.0004)
Skype™ 5.5 (Version: 5.5.124)
Speccy (Version: 1.14)
SpywareBlaster 5.0 (Version: 5.0.0)
swMSM (Version: 12.0.0.1)
TeamViewer 7 (Version: 7.0.12541)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
VLC media player 1.1.11 (Version: 1.1.11)
VPRINTOL (Version: 5.00.0000.0002)
WhoCrashed 3.06
WinZip 17.0 (Version: 17.0.10283)
WIRELESS (Version: 5.00.0000.0001)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 3063.31 MB
Available physical RAM: 2140.53 MB
Total Pagefile: 6124.8 MB
Available Pagefile: 5025.56 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.73 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:929.56 GB) (Free:750.77 GB) NTFS
2 Drive d: (OS_TOOLS) (Fixed) (Total:1.95 GB) (Free:1.75 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator Guest Owner


**** End of log ****
  • 0

#6
rockmilk

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Did but still does the same thing. Now mouse cursor is acting erratically.



You did not follow the instructions at all.
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#7
rockmilk

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Produce A new log that show's you have followed my instructions and I will be glad to assist you further.
Other wise If you are not gonna do as I suggest or just the things that you think are relevant I feel I am wasting my time.

Have a Good day. :)
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#8
debodun

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Sorry, I guess it's too complicated for me. I have nothing with which to unzip programs.
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#9
rockmilk

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http://www.7-zip.org/

Also I was referring to my first set of instructions.

From your log....

Tunnel adapters were not removed.

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c5f:242c:b71d:d574(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c5f:242c:b71d:d574%13(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled


Ipv6 was not un-ticked.

Link-local IPv6 Address . . . . . : fe80::2d7f:db00:7ffe:ac83%11(Preferred)


Dns Servers were not changed.

DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62




However you said that you did all that and nothing changed......

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#10
debodun

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This is a crash report from an incident


AdapterDeviceID: 0x2992
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0
AvailablePageFile: 5060935680
AvailablePhysicalMemory: 1997299712
AvailableVirtualMemory: 3729297408
BuildID: 20130618035212
CrashTime: 1373196295
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1372337088
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2992, AdapterSubsysID: 2808103c, AdapterDriverVersion: 8.15.10.1930
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 177232
StartupTime: 1373192466
SystemMemoryUsePercentage: 37
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: http://www.lumosity....raining_session
Vendor: Mozilla
Version: 22.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :

This report also contains technical information about the state of the application when it crashed.
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#11
debodun

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Apparently I am not the only one having this problem:

http://www.dslreport...es-at-Lumosity.
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#12
rockmilk

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Does it crash in any other browser beside firefox?

Perhaps give it a go with Chrome or IE and let us know.
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