[joshofosho]

So, when I turn on my laptop, it boots to the modes. I have chosen every mode even safe mode but there was no luck.

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Hello, joshofosho and welcome to GeeksToGo!

You can call me Phel and today I will try to help you with your trouble.

Please, read these instructions carefully, because they contain some very useful information.

Please, let me know, if you don't understand something. It is really important to understand any instruction. Also, please read all instructions carefully before performing them. Feel free to ask questions, if you aren't sure.

Please, be patient. You should stay here until your computer will become really clean. Malware Removal isn't very fast procedure, it usually has multiple steps, but result should be glad.

Please note, that my answers could come with a slight delay, because they are checked by my teacher.

Windows Vista won't start up

Okay, this problem is well-known, but I need some details. Do you get any error messages/BSoD's/blinking cursors/etc.? Or does it simply get a stuck on Windows logo?

Please, follow these instructions. It's better to print them:

Well, for this step you will need a clean PC with access to the internet and flash drive.

Download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select English as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Select English as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]

[Phel]

Hello, joshofosho and welcome to GeeksToGo!

You can call me Phel and today I will try to help you with your trouble.

Please, read these instructions carefully, because they contain some very useful information.

Please, let me know, if you don't understand something. It is really important to understand any instruction. Also, please read all instructions carefully before performing them. Feel free to ask questions, if you aren't sure.

Please, be patient. You should stay here until your computer will become really clean. Malware Removal isn't very fast procedure, it usually has multiple steps, but result should be glad.

Please note, that my answers could come with a slight delay, because they are checked by my teacher.

Windows Vista won't start up

Okay, this problem is well-known, but I need some details. Do you get any error messages/BSoD's/blinking cursors/etc.? Or does it simply get a stuck on Windows logo?

Please, follow these instructions. It's better to print them:

Well, for this step you will need a clean PC with access to the internet and flash drive.

Download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select English as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Select English as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]