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The Parameter Is Incorrect error message


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#1
BillHates

BillHates

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I am trying to fix my brother's laptop. This problem started a week or so ago. This error message "The parameter is incorrect" would pop up randomly. This has been so annoying and frustrating. Sometimes the computer would shut itself off. I am freaking out because he needs to get back to work and this hasn't been fixed yet. So here are the logs...

HiJackthis!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:53:32, on 7/11/2013
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Tablet\Pen\Pen_TouchService.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\SearchProtect\bin\CltMngSvc.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nitro\Pro 8\NitroPDFDriverService8.exe
C:\WINDOWS\system32\NLSSRV32.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\loggingserver.exe
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\BisonCam\BisonTrayIcon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\DIRECTV Player\PCShowServerPMWrapper.exe
C:\Documents and Settings\Administrator\Application Data\Spotify\Data\SpotifyWebHelper.exe
C:\Documents and Settings\Administrator\Application Data\SearchProtect\bin\cltmng.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\DIRECTV Player\NDSPCShowServer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Akamai\netsession_win.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.divx.com/p...stall/win/en-us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R3 - URLSearchHook: entrusted11 Toolbar - {77beece6-3997-403a-92fa-0055bfcf88e5} - C:\Program Files\entrusted11\prxtbentr.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll (file missing)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: entrusted11 - {77beece6-3997-403a-92fa-0055bfcf88e5} - C:\Program Files\entrusted11\prxtbentr.dll
O2 - BHO: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\15.3.0.11\AVG SafeGuard toolbar_toolbar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\15.3.0.11\AVG SafeGuard toolbar_toolbar.dll
O3 - Toolbar: entrusted11 Toolbar - {77beece6-3997-403a-92fa-0055bfcf88e5} - C:\Program Files\entrusted11\prxtbentr.dll
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [BisonTrayIcon] C:\WINDOWS\BisonCam\BisonTrayIcon.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HF_G_Jul] "C:\Program Files\AVG Secure Search\HF_G_Jul.exe" /DoAction
O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
O4 - HKLM\..\Run: [ROC_ROC_JULY_P1] "C:\Program Files\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG SafeGuard toolbar\vprot.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SearchProtectAll] C:\Program Files\SearchProtect\bin\cltmng.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Documents and Settings\Administrator\Local Settings\Application Data\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [PCShowServer] "C:\Documents and Settings\Administrator\Local Settings\Application Data\DIRECTV Player\PCShowServerPMWrapper.exe"
O4 - HKCU\..\Run: [Xvid] C:\Program Files\Xvid\CheckUpdate.exe
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Documents and Settings\Administrator\Application Data\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKCU\..\Run: [SearchProtect] C:\Documents and Settings\Administrator\Application Data\SearchProtect\bin\cltmng.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi....?1368691749456
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\15.3.0\ViProtocol.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Search Protect by Conduit Updater (CltMngSvc) - Conduit - C:\Program Files\SearchProtect\bin\CltMngSvc.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NitroPDFDriverCreatorReadSpool8 (NitroDriverReadSpool8) - Nitro PDF Software - C:\Program Files\Nitro\Pro 8\NitroPDFDriverService8.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\WINDOWS\system32\NLSSRV32.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_Tablet.exe
O23 - Service: Wacom Consumer Touch Service (TouchServicePen) - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_TouchService.exe
O23 - Service: vToolbarUpdater15.3.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe

--
End of file - 13475 bytes


I couldn't do a DDS log/logs because it kept freezing the laptop.

GMER

GMER 2.1.19163 - http://www.gmer.net
Rootkit scan 2013-07-11 12:53:06
Windows 5.1.2600 Service Pack 2 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 Intel___ rev.1.0. 223.58GB
Running: wbvhdn7t.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\fgacypob.sys


---- System - GMER 2.1 ----

SSDT BA74FC2C ZwClose
SSDT BA74FBE6 ZwCreateKey
SSDT BA74FC36 ZwCreateSection
SSDT BA74FBDC ZwCreateThread
SSDT BA74FBEB ZwDeleteKey
SSDT BA74FBF5 ZwDeleteValueKey
SSDT BA74FC27 ZwDuplicateObject
SSDT BA74FBFA ZwLoadKey
SSDT BA74FBC8 ZwOpenProcess
SSDT BA74FBCD ZwOpenThread
SSDT \??\C:\WINDOWS\system32\drivers\avgtpx86.sys ZwQueryValueKey [0xA60601D6]
SSDT BA74FC04 ZwReplaceKey
SSDT BA74FBFF ZwRestoreKey
SSDT BA74FC3B ZwSetContextThread
SSDT BA74FBF0 ZwSetValueKey
SSDT BA74FBD7 ZwTerminateProcess

---- Kernel code sections - GMER 2.1 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB7D5B360, 0x24CB0D, 0xE8000020]

---- Devices - GMER 2.1 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys
AttachedDevice \Driver\Tcpip \Device\Tcp idmtdi.sys

Device \Driver\IpFilterDriver \Device\IPFILTERDRIVER A13A32B4

---- Registry - GMER 2.1 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\[email protected] 10190
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\HP Officejet H470 [email protected] 279968
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\HP Photosmart C4500 [email protected] 279984

---- EOF - GMER 2.1 ----
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#2
admin

admin

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Receiving help at another site: http://www.pchelpfor...message.154477/

Please respect the time of our volunteers by not posting multiple requests for help.

Topic closed.
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