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add/remove programs will not run


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#1
ACat299612

ACat299612

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Well, i had so much success earlier today with this site, I thought I would try again.

When I try to run the control panel app. "add/remove programs", nothing happens. Any ideas or suggestions?

Thanks
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#2
admin

admin

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
ACat299612

ACat299612

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Sorry it took so long to get back. Not sure what happened, but the add/remove is now finally working.

Thanks for your support.
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