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Belkin wireless router stopped working after thunderstorm


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#1
garciabunch

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Hi,

Our wireless router has stopped working since we had a thunderstorm come thru. I am able to connect to the internet when I am hard lined directly from the modem into the desktop tower. But when wired via the router can not connect. I have tried repowering and recycling the system all to no avail. I have taken screen shots of the ipconfig screen and the router config screen so that may be of help to you. thank you!

Attached Thumbnails

  • ipconfig.png
  • Belkin config.png

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#2
phillpower2

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:welcome: garciabunch

What type of wireless device do you have.
Do you have the installation disk that was supplied with the Belkin device.

Have you checked the following;
The Network and Sharing center to see if connecting via your router by way of a Wi-Fi connection is an option.
That the wireless device (if a USB dongle) that you are trying to connect if it will work on another computer.
The Device Manager to see if there are any yellow ! or red Xs present next to your Network Adapters.
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#3
garciabunch

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I was able to find my installation CD. Prior to the thunderstorm coming thru all my wireless devices were able to connect to the internet. I tried to cycle thru the system but powering down(unplugging) the modem, router and rebooting the PC before I contacted you and it did not work. Now that I have found my installation CD I will try reinstalling and see if that works. :)
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#4
garciabunch

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ok, the installation CD did not work. I contacted my ISP and they said that my router has probably gone bad and needs to be replaced. Would you agree?
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#5
Wolfeymole

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Yes because when you bypassed the router all was working fine.

Connect to router and then router to modem = not working, simple logic really. :)
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