When I turned on my pc today the bottom taskbar was white like in safe mode & icons are square like safe mood too. There was no icon for internet connection in system tray & audio icon off. Wireless was turned off (indicator light on front off). Using the flashcards I got wireless enabled, but still no icon for internet connection. Could not load any site.
Tried Win Defender (stopped) & Advanced System Care but wouldn't run. Later both plus Trend Micro & Malwarebytes all ran with zero results.
Tried system restore in normal & safe mode & got this: "a volume shadow copy service component encountered an unexpected error. Check application log for more information (0x80042302)." Tried searching for App log with no results.
Tried "Last known configuration" with no luck.
Opened win task manger & found consent.exe in processes - never saw before. Looked it up (GF's pc) & went back & it was gone. Tried a search with no results. Checked services & very few were running although Win Defender(WinDefend) & Trend Micro(amsp) were BEFORE they started working? Appinfo was running on 1st glance, but later it had been stopped. If I tried to restart a service, received "access denied" error.
Only other services running: DcomLaunch, PlugPlay, Cryptsvc, Profsvc, gpsvc, sppsvc, RpcSs,& RpcEpMapper.
Audio services not running - I can't turn it on. Win Security Center turned off - can't start it either. I noticed java still on my pc tho I uninstalled it. Unable to clicked "enabled" off for user & system in JRE settings.
In network & sharing:
"View basic network info" - service to detect is disabled.
Connect to internet - only option available is dial up - I use cable
Set up new network - Can't find router (router looks to be working fine)
Connect to network - no networks listed just "open network & sharing center."
Finally able to run Win Defender, Advanced System Care, Malwarebytes, & Trend Micro - all > pc running smoothly - no threats.
Sorry for the long list of symptoms, but I can't DL OTL.
Any help would be greatly appreciated (I'll keep checking my email on my GF's pc)