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Computer getting slower with malware + just got Interenet Security 201


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#31
labrat51

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I downloaded Nvidia updated drivers for the graphics, but the chipset for the motherboard would not execute. So, I will continue with the rest of what you posted.
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#32
RKinner

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Found an alternative fix for nvidia's service:

1) Search for: Services.msc When it finds it right click on it and Run As Admin

2) Scroll down to "NVIDIA Update Service Daemon"

3) Right-click it and select Properties

4) Click the Logon tab

5) Click the Log on as: Local System Account button ON

6) Click OK

7) Right click the "NVIDIA Update Service Daemon" and click Start

Hopefully it will Start then Stop.
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#33
labrat51

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Everything went fine until I clicked on "Start", it started and stopped with this message - "The NVIDIA Update Service DAEMON service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services programs."

I uninstalled Java and ran all-in -one sucessfully last night.

I have a party tonight, so will make no further progess until Friday.

Thank you for your persistent help! My computer is working much better.
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#34
RKinner

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Sounds like it is working. It's an update service so it just wakes up, checks for updates and shuts down.

No hurry. When you get a chance:


Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.


2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.
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#35
labrat51

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Vino's Event Viewer v01c run on Windows Vista in English
Report run at 23/08/2013 5:18:53 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 23/08/2013 10:12:31 PM
Type: Error Category: 0
Event: 876 Source: Application Popup
Driver Cdr4vsd.SYS has been blocked from loading.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 23/08/2013 10:11:57 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
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#36
labrat51

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Vino's Event Viewer v01c run on Windows Vista in English
Report run at 23/08/2013 5:21:35 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 23/08/2013 10:13:27 PM
Type: Warning Category: 0
Event: 1 Source: Microsoft-Windows-ApplicationExperienceInfrastructure
The application (CD Recording Software, from vendor Roxio, Inc.) has the following problem: A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.
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#37
RKinner

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Looks like the only error we are getting now is from Roxio. Probably need to uninstall it and download a newer version if you use it.

How is it running now? Do we still have issues?
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#38
labrat51

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I don't use roxio, so I will unistall it. Thank you for all the time you have spent helping me. It is running much faster and smoother. No long waits for program to start. No more frustrations. Thanks again.

Dave
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#39
RKinner

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You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"c:\users\labrat51\Downloads\ComboFix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab but DO NOT USE IT!. There are reports that it leaves the PC unbootable. Instead just delete OTL.exe and the folder c:\_OTL.

To hide hidden files again:

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
Seems to work best if Firefox is the default browser. Windows always hides its icon so you need to unhide it. Click on the up arrow to the left of the clock. Then click on Customize. Maximize the window so you can see all of the options. Scroll Down and find the File Hippo UpdateChecker and change its Behaviors to Show Icon and Notifications. OK. When you reboot you should see the icon. It will take it a minute to finish checking then it will put up a bubble if you need to update something. Click on the bubble and it should open in your browser. (Seems to work best if it uses Firefox. If you do not use Firefox as your default browser then right click on the icon and click on Settings. Then on Results. Change the Open Results in Default Browser to Custom Browser and then select the line that has Firefox.exe in it. While there, also check Hide Beta Versions. OK. ) You will see a list of programs that have updates with green down arrows next to them. You do not need to download any Beta Versions. There is an option Settings to Hide Beta Versions. I do not advise updating Windows Messenger unless you really use it so I right click on the Icon and Customize Results then find Microsoft Messenger and change Show All Releases to Hide All Releases. OK.

You can also try Secunia PSI http://secunia.com/v...l/download_psi/ Same kind of info. You don't need both.
If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Special note on Java. Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 9 or better. These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE. Get the latest version from Java.com. They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download. Just uncheck the garbage before the download (or install) starts. If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it. IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level. OK.

Make sure Windows Updates is turned and that it works. Go to Control panel, Windows Updates and see if it works.

If you are feeling especially paranoid you can install the free firewall called Online Armor:
http://www.online-armor.com/


My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of me. It's a local environmental organization that I volunteer with: http://www.kwiaht.org/donate.htm
(The name means something like "clean place" in one of the local native-American dialects)

Ron
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