[RKinner]

Looks like you unzipped it ok. Just the file does not exist. Let's see if we can create it.

Copy the next 2 lines

cd \Windows\System32\Msdtc
echo empty > \Windows\System32\Msdtc\MSDTC.LOG

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied lines should appear.
Hit Enter. Does it give you an error for either command?

I replied to one of your posts in the malware forum. You just need to download OTL.exe from the link and do a quickscan. IT should create 2 logs for you. Copy and paste both of them to a reply to the malware forum post.

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Good Afternoon Ron,
I have had no communication from you for 3 days would be grateful for an update as to where we are now.

Best Wishes
Zac1

[zac1]

Good Afternoon Ron,
I have had no communication from you for 3 days would be grateful for an update as to where we are now.

Best Wishes
Zac1

[RKinner]

Waiting for your OTL logs in the malware forum. I replied to one of your three posts in the malware forum and also to this one. Check your spam filter.

Going to be off-line until Saturday night. Have to take the wife to the airport.

[zac1]

Hello Ron,
I have sent you the logs twice already.They come up on my malware forum.I do not know what is happening.Please advise.

[zac1]

Hello Ron
I cannot find the missing emails you sent previously.