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Windows User Account Password Resets


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#1
JRHT

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Hi,

I'm not 100% sure this is a virus or malware problem, but it sure *seems* like one, so I thought I'd post something here.

In short, my windows user account password keeps resetting.

Usually, my user accounts are set to auto login.

On the first instance of this appearing, when turning on my PC, the Windows login screen appears. Mine is the only user account and selecting it does not require a password.

After a restart (or a full shut down and boot up), the Windows login screen appears and (assuming that I've turned auto-login back on) informs me that my password is incorrect. My user account is present, but another option marked "Other User" is now visible.

Using my Windows CD, I can utilise the System Restore function which solves the problem temporarily, but after one reset or shut down/boot up sequence, it reverts back to what I referred to as the first instance.

Can someone please help me diagnose and correct this problem?

Edit: For the record, no one else uses this PC and it's not part of a network where an administrator would change my password.

Edited by JRHT, 05 September 2013 - 02:55 AM.

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#2
SleepyDude

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Hi JRHT :welcome:

The Auto Login feature works better if you set a password on the user account, try that and see if it solves your problem.
After setting the password don't forget to configure the auto login and input the new password.
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#3
JRHT

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Thanks! That appears to be working. I'll come back with an update if something borks itself at a later date!
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#4
SleepyDude

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Thanks! That appears to be working. I'll come back with an update if something borks itself at a later date!


Ok. And if you suspect of malware we can do other checks.
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