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Blue Screen tcpip.sys (maybe teefer.sys?)

Started by UCFalum , Sep 11 2013 07:41 AM

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#1
UCFalum

Posted 11 September 2013 - 07:41 AM

New Member

Member
1 posts

I am also having a problem on a Windows XP Dell machine getting a constant BSOD.
I have taken a look at the dump files, but am not totally sure what I am looking for. Is says "Probable Cause teefer.sys" at the end, but I have only found references to teefer2.sys online, which seems to be used by Symantec, which we do use for anti-virus.
I have provided both MiniDump and Autoruns logs.
Any assistance would be GREATLY appreciated as these BSODs are on my bosses machine and he is driving me nuts!
Thank you in advance!!! And if I can provide any additional information, please let me know.

Attached Files

MiniDump(UCFalum).zip 90.94KB 198 downloads
AutoRuns.txt 101.51KB 182 downloads

#2
Ztruker

Posted 18 September 2013 - 06:18 PM

Member 5k

Technician
7,091 posts

Do you have the latest release of Symantec? If not download and install it, see if that fixes the problem. If you are paying for Symantec then contact them and let them help you fix it.

If it were my computer, I would uninstall all things Symantec/Norton and go with Microsoft Security Essentials.