[mikey1988]

No issues at this time. Everything seems to be working fine now, thanks 23 red.

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Hi mikey1988

No issues at this time. Everything seems to be working fine now, thanks 23 red.

Excellent

Your logs look clean We need to remove the tools we used, this is so in the event you are infected again fresh tools will be used as they are frequently updated.

Please assist me in cleaning up the mess I've made of your Desktop:

First, we'll cleanup your RestorePoints. This is so just in case you need to do a System Restore ~ an infected restore point isn't inadvertantly left behind to pick from :

Please right click on on your Desktop, choose Run as Administrator, accept UAC prompts.

*Under
in the textbox at the bottom, please paste in the following:

:Files
%windir%\system32\vssadmin delete shadows /for=c: /all /quiet /c
:Commands
[CreateRestorePoint]

• Then click the button at the top
• Let the program run unhindered.
• When complete, a small window pops up
• Click ok to open the fixlog, then close it.
• Note: I do not need to review the log produced.

Clean up with OTL:

• Now close all other programs apart from OTL as this step will require a reboot.
• On the OTL main screen, press the button.
• Say Yes to the prompt and then allow the program to reboot your computer.
• OTL will remove itself

Uninstalls

Click Start ~> Control Panel ~> Programs and Features

Uninstall the following if present:

ESET


Remove AdwCleaner

Reopen AdwCleaner



Click on the Uninstall button

A confirmation window will open



Confirm by clicking Yes



Remove SecurityCheck

Right click and select Delete to remove SecurityCheck.exe.



Remove JunkwareRemovalTool

Right click and select Delete to remove JunkwareRemovalTool.

All of the tools are now uninstalled

You may also delete all logs copied for posting on your Desktop.


*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*


How to Prevent New Infections

Windows Updates

• It is critical to have both a firewall and an anti virus to protect your system and to keep them updated, and to keep your operating system up to date make sure Windows Updates are kept current:

A major essential is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vunerable. It is best if you have these set to download automatically.
If they are not already or if you need to check:

1. Open Windows Update by clicking the Start Orb. In the search box, type Update, and then, in the list of results, click Windows Update.

2. In the left pane, click Change settings.

3. Under Important updates, choose the option that you want. Recommended setting: Install updates automatically

4. Under Recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.


*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*


Program Updates

• Keep Installed Programs Up to Date
You've actually done pretty well keeping your Java, Adobe, etc. programs updated. It's important to keep all other programs on your computer updated because they can also have security vulnerability explored by the malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications to fix vulnerabilities, this can be done manually by using the Update feature included in most programs or you can use one of the following programs to help you with this if you think you need some help in this area.:

FileHippo Update Checker

Your Antivirus and Firewall are set. You have Malwarebytes on your computer ~ Use it often it's a great tool to have. Update and run weekly to help keep your system clean!

*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*

When installing\updating ANY program, make sure you always select Custom installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*

To learn more about how to protect yourself while on the internet read our little guide Malware and Safe Computing

Surf Safe

[23red]

Hi mikey1988

No issues at this time. Everything seems to be working fine now, thanks 23 red.

Excellent

Your logs look clean We need to remove the tools we used, this is so in the event you are infected again fresh tools will be used as they are frequently updated.

Please assist me in cleaning up the mess I've made of your Desktop:

First, we'll cleanup your RestorePoints. This is so just in case you need to do a System Restore ~ an infected restore point isn't inadvertantly left behind to pick from :

Please right click on on your Desktop, choose Run as Administrator, accept UAC prompts.

*Under
in the textbox at the bottom, please paste in the following:

:Files
%windir%\system32\vssadmin delete shadows /for=c: /all /quiet /c
:Commands
[CreateRestorePoint]

• Then click the button at the top
• Let the program run unhindered.
• When complete, a small window pops up
• Click ok to open the fixlog, then close it.
• Note: I do not need to review the log produced.

Clean up with OTL:

• Now close all other programs apart from OTL as this step will require a reboot.
• On the OTL main screen, press the button.
• Say Yes to the prompt and then allow the program to reboot your computer.
• OTL will remove itself

Uninstalls

Click Start ~> Control Panel ~> Programs and Features

Uninstall the following if present:

ESET


Remove AdwCleaner

Reopen AdwCleaner



Click on the Uninstall button

A confirmation window will open



Confirm by clicking Yes



Remove SecurityCheck

Right click and select Delete to remove SecurityCheck.exe.



Remove JunkwareRemovalTool

Right click and select Delete to remove JunkwareRemovalTool.

All of the tools are now uninstalled

You may also delete all logs copied for posting on your Desktop.


*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*


How to Prevent New Infections

Windows Updates

• It is critical to have both a firewall and an anti virus to protect your system and to keep them updated, and to keep your operating system up to date make sure Windows Updates are kept current:

A major essential is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vunerable. It is best if you have these set to download automatically.
If they are not already or if you need to check:

1. Open Windows Update by clicking the Start Orb. In the search box, type Update, and then, in the list of results, click Windows Update.

2. In the left pane, click Change settings.

3. Under Important updates, choose the option that you want. Recommended setting: Install updates automatically

4. Under Recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.


*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*


Program Updates

• Keep Installed Programs Up to Date
You've actually done pretty well keeping your Java, Adobe, etc. programs updated. It's important to keep all other programs on your computer updated because they can also have security vulnerability explored by the malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications to fix vulnerabilities, this can be done manually by using the Update feature included in most programs or you can use one of the following programs to help you with this if you think you need some help in this area.:

FileHippo Update Checker

Your Antivirus and Firewall are set. You have Malwarebytes on your computer ~ Use it often it's a great tool to have. Update and run weekly to help keep your system clean!

*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*

When installing\updating ANY program, make sure you always select Custom installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*

To learn more about how to protect yourself while on the internet read our little guide Malware and Safe Computing

Surf Safe

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.