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slow, scan said I have virus


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#1
truebie

truebie

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I did a mcafee scan and it said I had viruses. My internet is slow and the browser always says 'not responding'. Videos are slow and they stop and skip. Had a FBI warning screen telling me my browser was blocked till I paid them 300 bucks, but I restarted my computer and so far my browser is working (other than problems above). Can that FBI virus still be on my computer? Also, I would like to speed up my computer. Thanks for all your help, Vicky

OTL logfile created on: 9/22/2013 4:04:34 AM - Run 3
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Victoria\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16686)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.75 Gb Total Physical Memory | 0.73 Gb Available Physical Memory | 41.66% Memory free
3.49 Gb Paging File | 1.38 Gb Available in Paging File | 39.42% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 215.36 Gb Total Space | 113.58 Gb Free Space | 52.74% Space Free | Partition Type: NTFS
Drive D: | 17.22 Gb Total Space | 2.49 Gb Free Space | 14.46% Space Free | Partition Type: NTFS

Computer Name: VICTORIA-HP | User Name: Victoria | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/09/22 04:04:25 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Victoria\Downloads\OTL (1).exe
PRC - [2013/08/20 16:52:16 | 000,040,512 | ---- | M] (White Sky, Inc.) -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
PRC - [2013/08/20 16:52:13 | 003,857,984 | ---- | M] (White Sky, Inc.) -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
PRC - [2013/07/23 02:46:22 | 000,240,288 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.EXE
PRC - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2013/05/11 06:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/05/08 02:18:34 | 002,852,640 | ---- | M] (Conduit) -- C:\Users\Victoria\AppData\Roaming\SearchProtect\bin\cltmng.exe
PRC - [2013/01/22 00:13:39 | 001,024,904 | ---- | M] (215 Apps) -- C:\Program Files (x86)\Deal Vault\Deal Vault-bg.exe
PRC - [2013/01/10 11:49:12 | 000,087,552 | ---- | M] (Conduit) -- C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe
PRC - [2012/04/20 09:39:04 | 000,265,952 | ---- | M] () -- C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe
PRC - [2012/04/09 20:43:42 | 001,557,160 | ---- | M] (Ask) -- C:\Program Files (x86)\Ask.com\Updater\Updater.exe
PRC - [2010/11/09 18:20:36 | 000,586,296 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2010/11/09 18:20:34 | 000,026,680 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2010/10/27 22:17:52 | 000,207,424 | ---- | M] (ArcSoft Inc.) -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
PRC - [2010/08/25 14:27:44 | 000,309,824 | ---- | M] (ArcSoft Inc.) -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
PRC - [2010/05/21 04:28:36 | 000,140,272 | ---- | M] (CinemaNow, Inc.) -- C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe
PRC - [2010/03/18 14:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe


========== Modules (No Company Name) ==========

MOD - [2013/08/20 16:52:19 | 000,549,272 | ---- | M] () -- C:\Program Files (x86)\Constant Guard Protection Suite\sqlite3.dll
MOD - [2013/08/15 12:37:12 | 000,253,952 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsFormsIntegra#\6a6925ae06bbe4b8e647e203597af47a\WindowsFormsIntegration.ni.dll
MOD - [2013/08/15 12:37:07 | 001,226,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.WorkflowServ#\ecfb43e24051aed189d440e0fa1e9854\System.WorkflowServices.ni.dll
MOD - [2013/08/15 12:36:12 | 000,369,664 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel#\3fae818d7b77ce74ea15675ec06d2b1f\System.ServiceModel.Routing.ni.dll
MOD - [2013/08/15 12:36:11 | 001,141,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel#\9fa70774f4fdb66f3f500c46fa3ac824\System.ServiceModel.Discovery.ni.dll
MOD - [2013/08/15 12:36:08 | 000,082,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel#\d9d0cfcd2148c32aeb8dc27530903125\System.ServiceModel.Channels.ni.dll
MOD - [2013/08/15 12:35:48 | 001,218,560 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Management\6c422db78c17838c3eb9f9fcc01ca63f\System.Management.ni.dll
MOD - [2013/08/15 12:24:59 | 001,394,176 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel#\ad71a48cf5a6828d4e07f78e50a9eb54\System.ServiceModel.Activities.ni.dll
MOD - [2013/08/15 12:24:54 | 001,078,272 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.IdentityModel\224d59cb515eb3660e0b4d4530f946bc\System.IdentityModel.ni.dll
MOD - [2013/08/15 12:24:50 | 018,101,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel\069130d01589ff7ead36c597b37fcdf7\System.ServiceModel.ni.dll
MOD - [2013/08/15 12:24:22 | 001,087,488 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel#\763d27427278ff580fd8face4edd9c5f\System.ServiceModel.Web.ni.dll
MOD - [2013/08/15 12:15:10 | 000,221,696 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceProce#\7bf3e4deef4483205017aa7b13194845\System.ServiceProcess.ni.dll
MOD - [2013/08/15 12:15:05 | 001,926,144 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Web.Services\eb075bd6dc10da8eedbb32dd59470486\System.Web.Services.ni.dll
MOD - [2013/08/15 12:14:41 | 000,649,728 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Transactions\102014a4f570b1dc944ff7eb8e1c6e2b\System.Transactions.ni.dll
MOD - [2013/08/15 12:14:40 | 001,021,952 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime.Dura#\d82770dc4e5fee30ca8a7244bf7f613a\System.Runtime.DurableInstancing.ni.dll
MOD - [2013/08/15 12:14:39 | 000,143,360 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\af7d7a2e47e0ac57b4f0fe5e0c1cda9a\SMDiagnostics.ni.dll
MOD - [2013/08/15 12:14:38 | 002,647,552 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime.Seri#\420022aad3481c670eb86a4ca72d5b43\System.Runtime.Serialization.ni.dll
MOD - [2013/08/15 12:13:47 | 001,801,728 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\4d277a8481c203a35c58bd277a2e71df\System.Xaml.ni.dll
MOD - [2013/08/15 03:58:29 | 000,595,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationFramewo#\228b114c79c5d9024bdb4cc580e32c09\PresentationFramework.Aero.ni.dll
MOD - [2013/08/15 03:58:27 | 006,817,280 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data\8fefdc1ecedf91a104b084c7d8200bde\System.Data.ni.dll
MOD - [2013/08/15 03:58:09 | 018,003,456 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationFramewo#\56a1feb800860a3bc5d8a45ee92a77ec\PresentationFramework.ni.dll
MOD - [2013/08/15 03:57:36 | 001,014,272 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\df40dab689e9d8febfb943599ba79f8d\System.Configuration.ni.dll
MOD - [2013/08/15 03:57:31 | 005,628,928 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\884bcbd22130ebeb1211bc7bcc3910c9\System.Xml.ni.dll
MOD - [2013/08/15 03:57:22 | 013,199,360 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\1a3b614a84244ea5fa4147b5cf007333\System.Windows.Forms.ni.dll
MOD - [2013/08/15 03:57:08 | 001,667,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\3a3fc0216674bdea0be809b305517c98\System.Drawing.ni.dll
MOD - [2013/08/15 03:57:06 | 011,451,904 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\001aeb860d7f2ba416e0fedc606fee98\PresentationCore.ni.dll
MOD - [2013/08/15 03:56:49 | 003,858,944 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\b3ed31a444f444325ddb64b290ed2f1e\WindowsBase.ni.dll
MOD - [2013/08/15 03:56:42 | 007,070,720 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\c25ede0d0127774c504c4fc41d4de273\System.Core.ni.dll
MOD - [2013/08/15 03:56:31 | 009,099,776 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System\de853615c8224ba5d9aa9b76276c6d98\System.ni.dll
MOD - [2013/07/11 17:54:22 | 000,145,408 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Numerics\cfbc74c91b44af85d10b272ae5c70d5a\System.Numerics.ni.dll
MOD - [2013/07/11 17:53:58 | 014,416,896 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\cf58670896c5313b9b52f026f4455a5d\mscorlib.ni.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2010/09/20 01:56:00 | 000,203,264 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/06/18 19:26:18 | 000,103,992 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe -- (HP Wireless Assistant Service)
SRV:64bit: - [2010/04/19 21:55:18 | 000,315,392 | ---- | M] (Realtek Semiconductor Corp.) [Auto | Running] -- C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe -- (RtVOsdService)
SRV:64bit: - [2009/11/17 22:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV - [2013/09/19 21:19:09 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/08/20 16:52:16 | 000,040,512 | ---- | M] (White Sky, Inc.) [Auto | Running] -- C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe -- (IDVaultSvc)
SRV - [2013/07/23 02:46:22 | 000,240,288 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.EXE -- (BBUpdate)
SRV - [2013/07/23 02:46:22 | 000,193,696 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.EXE -- (BBSvc)
SRV - [2013/07/05 00:35:42 | 000,117,144 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2013/05/11 06:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/02/05 11:48:00 | 000,235,216 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe -- (McComponentHostService)
SRV - [2013/01/10 11:49:12 | 000,087,552 | ---- | M] (Conduit) [Auto | Running] -- C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe -- (CltMngSvc)
SRV - [2012/04/20 09:39:04 | 000,265,952 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe -- (Updater Service for StartNow Toolbar)
SRV - [2010/11/09 18:20:34 | 000,026,680 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2010/06/01 18:31:28 | 002,804,568 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe -- (NOBU)
SRV - [2010/05/21 04:28:36 | 000,140,272 | ---- | M] (CinemaNow, Inc.) [Auto | Running] -- C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe -- (CinemaNow Service)
SRV - [2010/04/03 19:01:24 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/03/18 16:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/18 14:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe -- (ACDaemon)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/09/17 18:04:49 | 000,049,240 | ---- | M] (Zemana Ltd.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\AntiLog64.sys -- (AntiLog32)
DRV:64bit: - [2013/07/24 11:25:24 | 000,025,056 | ---- | M] (Zemana Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\KeyCrypt64.sys -- (keycrypt)
DRV:64bit: - [2013/06/26 19:21:50 | 000,023,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2013/06/26 19:21:48 | 000,028,840 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2013/06/26 19:21:46 | 000,273,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2013/06/26 19:21:44 | 000,767,144 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/01/13 02:00:14 | 001,390,640 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/02/22 15:17:34 | 002,736,640 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 05:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/09/20 02:14:16 | 007,767,552 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2010/09/20 01:21:04 | 000,279,040 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2010/03/22 21:57:20 | 000,347,680 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/12/22 05:26:36 | 000,038,456 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2009/10/07 22:13:34 | 000,070,200 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/10/07 22:13:34 | 000,028,728 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/08/23 21:55:32 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie.sys -- (AtiPcie)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:37:05 | 006,108,416 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/06/10 16:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 16:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {AF87F032-C320-4769-BD0E-8FA4BCEECBEE}
IE:64bit: - HKLM\..\SearchScopes\{3D8086C5-ABDB-4A73-9741-F93937631D0A}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql
IE:64bit: - HKLM\..\SearchScopes\{A5738202-9D1E-4079-B391-B07D8033BD02}: "URL" = http://en.wikipedia....h={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{ADA187AE-347F-48B8-B597-64C77273E97C}: "URL" = http://search.yahoo....psg&type=CPNTDF
IE:64bit: - HKLM\..\SearchScopes\{AF87F032-C320-4769-BD0E-8FA4BCEECBEE}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes,DefaultScope = {AF87F032-C320-4769-BD0E-8FA4BCEECBEE}
IE - HKLM\..\SearchScopes\{3D8086C5-ABDB-4A73-9741-F93937631D0A}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql
IE - HKLM\..\SearchScopes\{A5738202-9D1E-4079-B391-B07D8033BD02}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKLM\..\SearchScopes\{ADA187AE-347F-48B8-B597-64C77273E97C}: "URL" = http://search.yahoo....psg&type=CPNTDF
IE - HKLM\..\SearchScopes\{AF87F032-C320-4769-BD0E-8FA4BCEECBEE}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.msn.com/?ocid=OIE9HP
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comca...id=cgps06132013
IE - HKCU\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
IE - HKCU\..\SearchScopes,DefaultScope = {A59C167F-298F-30E1-8F0D-B7ED3F450647}
IE - HKCU\..\SearchScopes\{318ED1AE-9B71-44A5-96AB-92B7F41AFF9E}: "URL" = http://websearch.ask...A2-FA4713B65914
IE - HKCU\..\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}: "URL" = http://search.xfinit...q={searchTerms}
IE - HKCU\..\SearchScopes\{3D8086C5-ABDB-4A73-9741-F93937631D0A}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql
IE - HKCU\..\SearchScopes\{A5738202-9D1E-4079-B391-B07D8033BD02}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKCU\..\SearchScopes\{A59C167F-298F-30E1-8F0D-B7ED3F450647}: "URL" = http://www.startnow....ion=6.1-x64-SP0
IE - HKCU\..\SearchScopes\{ADA187AE-347F-48B8-B597-64C77273E97C}: "URL" = http://search.yahoo....psg&type=CPNTDF
IE - HKCU\..\SearchScopes\{AF87F032-C320-4769-BD0E-8FA4BCEECBEE}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.defaultengine: "Ask.com"
FF - prefs.js..browser.search.defaultenginename: "Xfinity.com Search"
FF - prefs.js..browser.search.order.1: "Xfinity.com Search"
FF - prefs.js..browser.search.selectedEngine: "Xfinity.com Search"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://search.startn...on=6.1-x64-SP1"
FF - prefs.js..extensions.enabledAddons: DivXWebPlayer%40divx.com:2.0.2.039
FF - prefs.js..extensions.enabledAddons: crossriderapp19866%40crossrider.com:0.91.53
FF - prefs.js..extensions.enabledAddons: %7B4b9bcce8-a70b-402a-a7e1-db96831ee26f%7D:4.0.0.23
FF - prefs.js..extensions.enabledAddons: %7B5911488E-9D1E-40ec-8CBB-06B231CC153F%7D:2.5.3
FF - prefs.js..extensions.enabledAddons: idvaultaddin%40whitesky:1.13.624.1
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0
FF - prefs.js..keyword.URL: "http://search.xfinit...tech_search&q="
FF - prefs.js..network.proxy.type: 4
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_8_800_168.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.11.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.11.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.25.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.25.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMss.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8117.0416: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@playstation.com/PsndlCheck,version=1.00: C:\Program Files (x86)\Sony\PLAYSTATION Network Downloader\nppsndl.dll (Sony Computer Entertainment Inc.)
FF - HKLM\Software\MozillaPlugins\@SonyCreativeSoftware.com/Media Go,version=1.0: C:\Program Files (x86)\Sony\Media Go\npmediago.dll (Sony Network Entertainment International LLC)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@zylom.com/ZylomGamesPlayer: C:\ProgramData\Zylom\ZylomGamesPlayer\npzylomgamesplayer.dll (Zylom)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\ProgramDataMozilla\Extensions\[email protected] [2011/06/03 01:38:03 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/10/06 00:24:35 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{B728AB94-9BC7-49b7-B76A-422BB31B2FD0}: C:\Program Files (x86)\ArcSoft\Video Downloader\Plugin_FireFox [2011/10/07 13:23:43 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 22.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/06/13 11:20:06 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 22.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/09/13 09:57:33 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/10/06 00:24:35 | 000,000,000 | ---D | M]

[2011/06/02 13:07:17 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Victoria\AppData\Roaming\Mozilla\Extensions
[2013/07/06 00:40:01 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\extensions
[2013/09/15 22:11:28 | 000,000,000 | ---D | M] (XFINITY Toolbar) -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\extensions\{4b9bcce8-a70b-402a-a7e1-db96831ee26f}
[2012/05/06 18:28:15 | 000,000,000 | ---D | M] (StartNow Toolbar) -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\extensions\{5911488E-9D1E-40ec-8CBB-06B231CC153F}
[2013/05/28 11:21:43 | 000,000,000 | ---D | M] ("Deal Vault") -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\extensions\[email protected]
[2013/07/06 00:40:01 | 000,000,000 | ---D | M] (XFINITY Constant Guard Protection Suite) -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\extensions\[email protected]
[2012/05/15 21:13:34 | 000,000,000 | ---D | M] (Ask Toolbar) -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\extensions\[email protected]
[2013/05/28 11:21:42 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\extensions\[email protected]\chrome\content\extensionCode
[2012/01/16 08:58:19 | 000,550,833 | ---- | M] () (No name found) -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\extensions\[email protected]
[2012/05/15 21:13:34 | 000,002,343 | ---- | M] () -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\searchplugins\askcom.xml
[2011/06/03 01:37:47 | 000,002,265 | ---- | M] () -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\searchplugins\bing-zugo.xml
[2013/01/23 12:58:18 | 000,002,356 | ---- | M] () -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\searchplugins\startnow.xml
[2013/01/22 02:52:19 | 000,001,070 | ---- | M] () -- C:\Users\Victoria\AppData\Roaming\Mozilla\Firefox\Profiles\cp5o3qgd.default\searchplugins\whitesmoke-us-new-e1-customized-web-search.xml
[2013/05/28 08:39:41 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/07/05 00:35:44 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2011/10/14 16:06:28 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files (x86)\mozilla firefox\plugins\NPcol400.dll
[2011/07/13 17:52:56 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll
[2011/07/13 17:52:58 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll
[2010/01/01 04:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml.old
[2013/01/30 12:55:08 | 000,003,176 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\xfinitylcsearch.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://search.startn...ion=6.1-x64-SP1
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Browser\nppdf32.dll
CHR - plugin: CouponNetwork Coupon Activator Netscape Plugin v. 5.0.0.0 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
CHR - plugin: Java™ Platform SE 7 U25 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: McAfee Security Scanner + (Enabled) = C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMss.dll
CHR - plugin: Media Go Detector (Enabled) = C:\Program Files (x86)\Sony\Media Go\npmediago.dll
CHR - plugin: PlayStation®Network Downloader Check Plug-in (Enabled) = C:\Program Files (x86)\Sony\PLAYSTATION Network Downloader\nppsndl.dll
CHR - plugin: Windows Live\u00AE Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Zylom Plugin (Enabled) = C:\ProgramData\Zylom\ZylomGamesPlayer\npzylomgamesplayer.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
CHR - plugin: Java Deployment Toolkit 7.0.250.17 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
CHR - Extension: Ask Toolbar = C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaandgknhidclennijgnchhaiefkmch\7.15.1.0_0\
CHR - Extension: StartNow Search = C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default\Extensions\incfcgceegpikennjoplhfghaaikdgei\2.5.0_0\
CHR - Extension: Deal Vault = C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default\Extensions\mifpbickojhbejhppcfgifjbmiinpjap\1.21.11_0\crossrider
CHR - Extension: Deal Vault = C:\Users\Victoria\AppData\Local\Google\Chrome\User Data\Default\Extensions\mifpbickojhbejhppcfgifjbmiinpjap\1.21.11_0\

O1 HOSTS File: ([2011/07/09 14:27:25 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2:64bit: - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (Deal Vault) - {11111111-1111-1111-1111-110111981166} - C:\Program Files (x86)\Deal Vault\Deal Vault.dll (215 Apps)
O2 - BHO: (IEPlugin Class) - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\Program Files (x86)\ArcSoft\Video Downloader\ArcURLRecord.dll (ArcSoft, Inc.)
O2 - BHO: (Bing Bar Helper) - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (XFINITY Toolbar) - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll ()
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Constant Guard Protection Suite) - {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.13.820.2\NativeBHO.dll (WhiteSky)
O2 - BHO: (Updater For XFIN_PORTAL) - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll (Visicom Media)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (XFINITY Toolbar) - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll ()
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (Bing Bar) - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O4:64bit: - HKLM..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe ()
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [ApnUpdater] C:\Program Files (x86)\Ask.com\Updater\Updater.exe (Ask)
O4 - HKLM..\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe (ArcSoft Inc.)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [SearchProtectAll] C:\Program Files (x86)\SearchProtect\bin\cltmng.exe (Conduit)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKCU..\Run: [SearchProtect] C:\Users\Victoria\AppData\Roaming\SearchProtect\bin\cltmng.exe (Conduit)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.11.2)
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} http://zone.msn.com/...mjolauncher.cab (MJLauncherCtrl Class)
O16 - DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} http://zone.msn.com/...no.cab55579.cab (ZPA_DMNO Object)
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} http://zone.msn.com/...O1.cab60096.cab (UnoCtrl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.25.2)
O16 - DPF: {8C279F4E-917E-4CD2-8DF0-D9C73C0CE763} http://zone.msn.com/...of.cab55579.cab (ZPA_WheelOfFortune Object)
O16 - DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} http://zone.msn.com/...esPlayer_v6.cab (GoBit Games Player)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn...k.cab102118.cab (MSN Games - Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.25.2)
O16 - DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} http://zone.msn.com/...ia.1.0.0.46.cab (CPlayFirstSweetopiaControl Object)
O16 - DPF: {FF3C5A9F-5A91-4930-80E8-4709194C2AD3} http://zone.msn.com/...PA.cab55579.cab (CheckersZPA Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0D04A0FC-3742-4DD7-99AD-8C633B5A0934}: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{34B8EF0D-D69F-4D83-BB9C-0895364B79E5}: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{34B8EF0D-D69F-4D83-BB9C-0895364B79E5}: NameServer = 75.75.75.75,75.75.76.76
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\KEYCRY~1\KE6D28~1.DLL) - C:\Program Files (x86)\KeyCryptSDK\KeyCrypt64(2).dll (Zemana Ltd.)
O20 - AppInit_DLLs: (C:\PROGRA~2\KEYCRY~1\KE50FD~1.DLL) - C:\Program Files (x86)\KeyCryptSDK\KeyCrypt32(2).dll (Zemana Ltd.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========


========== Files - Modified Within 30 Days ==========

[2013/09/22 03:23:05 | 000,000,902 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/09/22 03:18:23 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/09/22 03:10:33 | 000,780,156 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/09/22 03:10:33 | 000,660,982 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/09/22 03:10:33 | 000,121,620 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/09/22 03:08:28 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/09/22 03:08:28 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/09/22 03:00:30 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/09/22 03:00:23 | 000,000,368 | ---- | M] () -- C:\Windows\tasks\AmiUpdXp.job
[2013/09/22 02:59:59 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/09/22 02:59:50 | 1405,276,160 | -HS- | M] () -- C:\hiberfil.sys
[2013/09/20 13:38:06 | 000,002,183 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/09/17 18:04:49 | 000,049,240 | ---- | M] (Zemana Ltd.) -- C:\Windows\SysNative\drivers\AntiLog64.sys
[2013/09/17 18:04:43 | 000,002,207 | ---- | M] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Constant Guard.lnk
[2013/09/17 18:04:43 | 000,002,189 | ---- | M] () -- C:\Users\Public\Desktop\Constant Guard.lnk
[2013/09/16 10:43:29 | 000,081,765 | ---- | M] () -- C:\Users\Victoria\Desktop\schoolnoticeform.pdf
[2013/09/12 14:35:43 | 000,279,984 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/09/12 02:53:32 | 000,796,852 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2013/09/05 12:32:05 | 309,518,390 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2013/08/26 15:49:05 | 000,000,344 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForVictoria.job

========== Files Created - No Company Name ==========

[2013/09/16 10:43:29 | 000,081,765 | ---- | C] () -- C:\Users\Victoria\Desktop\schoolnoticeform.pdf
[2013/08/26 14:02:18 | 309,518,390 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2013/07/07 23:43:15 | 000,057,344 | ---- | C] () -- C:\Windows\SysWow64\ff_vfw.dll
[2013/02/22 15:17:58 | 000,003,584 | ---- | C] () -- C:\Users\Victoria\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/10/06 00:14:45 | 000,171,299 | ---- | C] () -- C:\Windows\hpwins27.dat

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
"" = C:\Users\Victoria\AppData\Local\Temp\stsogcw\sppnjwi\wow64.dll -- [2013/06/08 05:17:43 | 000,002,560 | -HS- | M] ()

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 22:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 21:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/01/20 01:31:01 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\0T1F0D1F2W1G1I1F1T1Q
[2011/10/14 16:06:28 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\Catalina Marketing Corp
[2012/05/29 05:33:40 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\com.comcast.callerid.13A1FA90F0FC9DC009FB0956ADD0F13F8608561B.1
[2013/09/22 03:33:55 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\ID Vault
[2012/12/02 23:06:11 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\Origin
[2013/01/22 00:47:42 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\player
[2012/05/11 23:52:48 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\PlayFirst
[2013/02/19 10:55:26 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\SearchProtect
[2013/03/23 03:22:33 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\SoftGrid Client
[2011/12/27 19:50:48 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\Sony
[2012/05/06 18:28:09 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\StartNow Toolbar
[2013/01/20 01:33:17 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\Strongvault
[2011/10/14 11:55:53 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\TP
[2011/06/02 01:15:22 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\WildTangent
[2012/05/12 01:12:51 | 000,000,000 | ---D | M] -- C:\Users\Victoria\AppData\Roaming\WildTangentv1002

========== Purity Check ==========



< End of report >
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#2
Phel

Phel

    Trusted Helper

  • Malware Removal
  • 1,386 posts
Hello, truebie and welcome to GeeksToGo!

You can call me Phel and this time I will try to help you with your trouble.

Please, spend some time to read these instructions carefully before we start. They contain very useful information.

  • Please, stay with us until the end. I know, Malware Removal isn't very fast procedure, it usually has multiple steps, but you should stay here till your computer will be absolutely clean from malware. If your main problem is solved, that doesn't mean that another malware isn't left in your computer. Your patience will be rewarded with absolutely clean computer. :)
  • Please, let me know, if you don't understand something. It is really important to understand every instruction. If you are in doubt, how to follow one or another instruction - feel free to ask me, how to do that. I am always glad to help you with that.
  • Please, don't fix anything by yourself. Please, don't run any tools unless they are required. Trying multiple tools in hope that one of them will help can lead to unrecoverable consequences. Sometimes malware removal tools, used without supervision, can harm your computer more than malware itself.
  • Please, feel free to notify me about changes in your PC's behavior. It's really interesting for me to know, how your computer is running after each portion of fixes.
  • Please note, that I'm currently in training. It doesn't mean that my help will be worse than expert help. My posts are carefully checked by experts before they are posted. Please note, that my replies sometimes can come with delays. However, usually it takes less than 24 hours to revise my message by expert and post to you it.
  • Finally, enjoy the fight! ;)
Please, wait for a while now, I'm analyzing your log. I will post next instructions for you as far as it's possible.
  • 0

#3
Phel

Phel

    Trusted Helper

  • Malware Removal
  • 1,386 posts
Warning! Your computer is infected with Backdoor.

What is Backdoor?

Backdoor is malware, which allows another person to remotely control your computer, so this infection can execute files, download files from the internet or steal your data.

How can you deal with this infection?

We can clean this infection. However, we aren't sure, that you can trust your computer even after removal of this infection. So, there is only one way to completely remove this infection - format your hard drive and reinstall Windows.

Please, read info here to learn more, why you need to reinstall Windows.

So, If you decided to format hard drive and reinstall Windows, please, let me know about it. If you didn't, please, follow these steps:

Download RogueKiller to your desktop

Note: This is a French tool so don't be surprised when you find the page displays with some French.

  • Quit all running programs
  • For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
  • Wait until Prescan has finished...
  • Click on Scan

    Posted Image
  • Wait for the scan to finish.
  • The report is created on your desktop.
  • If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe
Please post the contents of all the RKreport.txt files from your desktop in your next Reply.
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