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BAD_POOL_HEADER blue screen

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Hello, I got this blue screen recently as shown here meaning i cant access my pc.


I have tried all the recovery methods such as restoring to a previous state and booting with last successful boot with no effect.
The system repair also cannot fix the issue.
I also cannot boot in safe mode or safe mode with command prompt.

Thank you for help in advance and I am not extremely computer savvy so it would be great if you could explain things in its simplest term.
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Is it possible to attach the screenshot another way since the one you supplied is not working?
Also could you give us some specs on your system like the below list.

  • If a name brand system then what brand, make and model is the system?
  • If custom built then what brand, make and model is the motherboard
  • Total memory installed
  • Total hard drive capacity and free space
  • What steps have you taken so far to resolve the issue

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