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windows 8 and office 2013


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#1
aitchess

aitchess

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my grandson has had a new lap top for his 17th birthday, it has windows 8 installed and he has purchased office 2013, and although he can download it he cannot open the programme,he desperately needs this for his college work, so we would be very grateful for any advice on fixing this problem, thanks in anticipation,Henry Spooner.
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#2
phillpower2

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Hello aitchess

he can download it he cannot open the programme

Has the software been extracted and run from the download folder?
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#3
rshaffer61

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Where did he download it from and what file type is the file he downloaded?
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#4
aitchess

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My grandson has now managed to get his office to run, your info was most helpful, sorry for the delay, but my grandson lives in Surrey and I am in Wales, thanks again for all the help, Henry Spooner.
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#5
rshaffer61

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No problem and I am glad to hear it has been resolved.

Congratulations. :rockon: for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :thumbsup: :ph34r:
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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#6
phillpower2

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No problem and I am glad to hear it has been resolved.

Congratulations. :rockon: for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :thumbsup: :ph34r:
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible

Ditto :thumbsup:
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