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computer acting wierd: freezing, blue screen, shortcut keys


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#1
daniel.karakas

daniel.karakas

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Been a while since i have been here. thanks in advance. I have no concrete information I can offer. For a couple of weeks the computer has been freezing occasionally and blue screened once. So far rebooting or cold shut down and restart has solved the problem. Today when I was in Mozilla, when I would type a 'd' in Google it would highlight the address bar, 'f' would take me to file, etc. It was as if the shortcut key was stuck. I restarted and it went back to normal. No idea how i might have picked up a virus, I don't go to strange websites or install much of anything. I have not attempted any cleaning yet.

Thanks so much as always :thumbsup: :thumbsup:



OTL Extras logfile created on: 9/27/2013 4:51:28 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\dale\Downloads
64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16686)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.93 Gb Total Physical Memory | 1.73 Gb Available Physical Memory | 44.04% Memory free
7.86 Gb Paging File | 5.40 Gb Available in Paging File | 68.69% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 221.07 Gb Total Space | 24.48 Gb Free Space | 11.08% Space Free | Partition Type: NTFS
Drive D: | 573.54 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: ASM52A2200 | User Name: dale | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OpenAsAWebSite] -- C:\Program Files (x86)\Microsoft WebMatrix\WebMatrix.exe #ExecuteCommand# SiteFromFolder %L (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OpenAsAWebSite] -- C:\Program Files (x86)\Microsoft WebMatrix\WebMatrix.exe #ExecuteCommand# SiteFromFolder %L (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files (x86)\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe" = C:\Program Files (x86)\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe:*:Enabled:Logitech Harmony Remote Software 7 -- ()
"C:\Program Files (x86)\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe" = C:\Program Files (x86)\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe:*:Enabled:Logitech Harmony Remote Software 7 -- ()

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files (x86)\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe" = C:\Program Files (x86)\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe:*:Enabled:Logitech Harmony Remote Software 7 -- ()
"C:\Program Files (x86)\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe" = C:\Program Files (x86)\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe:*:Enabled:Logitech Harmony Remote Software 7 -- ()


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{13F8C5D5-8D86-4C4D-9DE2-F9FEC3238DAB}" = lport=4482 | protocol=17 | dir=in | name=blackberry desktop software wireless music sync discovery |
"{292F1879-E2F3-4B4F-B412-36A2F605165B}" = lport=4481 | protocol=17 | dir=in | name=blackberry desktop software wireless music sync discovery |
"{7FCD5C0B-42D8-4A6E-80BC-780FC840E322}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe |
"{7FE907A3-BB6A-4F08-AC7C-0E4CD5091DA1}" = lport=4481 | protocol=6 | dir=in | name=blackberry desktop software wireless music sync data transfer |
"{8C9CF03F-D8C4-40A6-8180-ACB6693448EF}" = lport=4482 | protocol=6 | dir=in | name=blackberry desktop software wireless music sync data transfer |
"{9D04EE2F-502D-4408-999F-D7CF1EDC1C18}" = lport=4482 | protocol=6 | dir=in | name=blackberry desktop software wireless music sync data transfer |
"{B62A3B2D-49CF-430F-A268-6F9B42CF7FCA}" = lport=4481 | protocol=17 | dir=in | name=blackberry desktop software wireless music sync discovery |
"{F886A0E1-7D54-4257-A380-F812620F9922}" = lport=4482 | protocol=17 | dir=in | name=blackberry desktop software wireless music sync discovery |
"{FE2CF01E-A865-49E7-80AC-1F745EAE98E6}" = lport=4481 | protocol=6 | dir=in | name=blackberry desktop software wireless music sync data transfer |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0386CD54-92D2-40AC-B92A-EA370404DF6E}" = protocol=6 | dir=in | app=c:\program files (x86)\smart technologies\education software\ucservice.exe |
"{3D669BE6-7827-439C-B43A-24938054B0E1}" = protocol=17 | dir=in | app=c:\users\dale\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{44C38E95-BD99-4E57-AC17-24BCD3F11318}" = protocol=6 | dir=in | app=c:\program files (x86)\smart technologies\education software\smartsnmpagent.exe |
"{44F2793E-C4C6-43A6-9383-F623B4834107}" = protocol=17 | dir=in | app=c:\program files (x86)\smart technologies\education software\smartsnmpagent.exe |
"{4E609BEE-09CC-4F00-8118-BA2826024E9E}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{508C2567-0033-48ED-92C9-802E5BCCEEDB}" = protocol=6 | dir=in | app=c:\users\dale\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{53DB9DF9-6C4E-43A6-8641-9F4622AB5875}" = protocol=17 | dir=in | app=c:\program files (x86)\utorrent\utorrent.exe |
"{6246B848-1BCF-4CB9-8568-61130C0CCD6E}" = protocol=6 | dir=in | app=c:\program files (x86)\smart technologies\education software\responsesoftwareservice.exe |
"{634C9982-AFC8-4D08-A7D9-F030875B03DF}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{63E9D348-830B-4281-A5FC-449E015F668D}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{6D5DF7FA-9ED4-4160-B3B5-C5BE91E7C5F7}" = protocol=17 | dir=in | app=c:\program files (x86)\smart technologies\education software\ucservice.exe |
"{6D906329-5DBD-4F8E-9DF4-5D5940722D91}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{6DFB144F-5CB9-4CA1-9E43-C4BC6B3AE7A9}" = dir=in | app=c:\users\dale\appdata\local\facebook\video\skype\facebookvideocalling.exe |
"{857DA069-C1A8-4A70-9165-4E6688970193}" = protocol=6 | dir=in | app=c:\program files (x86)\smart technologies\education software\ucgui.exe |
"{90C626E6-8CB4-411D-85AF-395670DDC028}" = protocol=17 | dir=in | app=c:\program files (x86)\smart technologies\education software\ucgui.exe |
"{A8F66BD8-D765-444F-800B-C924C43A9B6F}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
"{B2DC0E6F-BEAE-4C07-A988-023102498FE6}" = protocol=17 | dir=in | app=c:\users\dale\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{C199942B-B9F9-40EF-A820-14CE436A4886}" = protocol=6 | dir=in | app=c:\program files (x86)\utorrent\utorrent.exe |
"{CC229B97-5A70-4067-841E-1F7B0B091B6D}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{D163302A-5E06-4832-9189-9B0AE35FDEEE}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
"{E1BB98B5-FC78-45E9-89E3-0A93FBA960AE}" = protocol=6 | dir=in | app=c:\program files (x86)\smart technologies\education software\vantageservice.exe |
"{F8AFC9D3-295B-4A93-B69B-D8370493A693}" = protocol=6 | dir=in | app=c:\users\dale\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{FD635D41-16DC-40D9-B532-12B4B2A9FB1B}" = protocol=17 | dir=in | app=c:\program files (x86)\smart technologies\education software\responsesoftwareservice.exe |
"{FF639FF9-1149-4178-A862-850A24C54372}" = protocol=17 | dir=in | app=c:\program files (x86)\smart technologies\education software\vantageservice.exe |
"TCP Query User{13A1C899-D77F-4E23-905A-BA04341DC009}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"TCP Query User{404AFF9E-5FA5-4F71-99AA-2E8A9C91BEB5}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"TCP Query User{4FCC7C37-13F7-4BAB-9301-DC94DFBB0C8D}C:\users\dale\downloads\utorrent.exe" = protocol=6 | dir=in | app=c:\users\dale\downloads\utorrent.exe |
"TCP Query User{543A7776-7191-47CB-B9AC-91E19697CAD1}C:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe |
"TCP Query User{58BCCFBD-F080-42FD-918C-327DE00A0646}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"TCP Query User{A20ACC4F-4A7F-4171-A1FB-2F428386B421}C:\program files (x86)\java\jre7\bin\java.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre7\bin\java.exe |
"TCP Query User{ADD649DE-3055-4588-B21A-6C18639C3393}C:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe |
"TCP Query User{C7E9EF58-94D0-4F1C-A3D6-8920BEBEDCA1}C:\program files (x86)\perle systems limited\devicemanager\tftp\tftp_svr.exe" = protocol=6 | dir=in | app=c:\program files (x86)\perle systems limited\devicemanager\tftp\tftp_svr.exe |
"TCP Query User{D5FDA80D-F500-4BCC-B980-FC4372FFCA57}C:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe" = protocol=6 | dir=in | app=c:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe |
"TCP Query User{D83EFB0C-32C5-4D43-B30A-0F77BF00FEB7}C:\program files (x86)\smart technologies\education software\responsesoftwareservice.exe" = protocol=6 | dir=in | app=c:\program files (x86)\smart technologies\education software\responsesoftwareservice.exe |
"UDP Query User{0704E5BB-5808-495D-B7BF-9DD687AD0894}C:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe |
"UDP Query User{0DCFD033-5E39-441A-AF14-3F5CF382FDD6}C:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe |
"UDP Query User{4A66F480-D4B9-4E4F-8ADD-1EFBFA98D6F1}C:\users\dale\downloads\utorrent.exe" = protocol=17 | dir=in | app=c:\users\dale\downloads\utorrent.exe |
"UDP Query User{5987E988-62FD-4BA2-836D-3A22F1E7BE41}C:\program files (x86)\java\jre7\bin\java.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre7\bin\java.exe |
"UDP Query User{5C1DBAF6-9D29-47CA-81A9-D70C68DA7BBC}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"UDP Query User{82FFDAD5-672B-47BB-9ABD-AF3EDFF42D17}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"UDP Query User{9F34A58C-3712-4EA1-8B42-A740106D3C4F}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"UDP Query User{A35A19B1-DCF8-4778-B157-168889E3A1D7}C:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe" = protocol=17 | dir=in | app=c:\program files (x86)\perle systems limited\devicemanager\devicemanager.exe |
"UDP Query User{C560F516-E281-47B4-9F64-56D5CB777E37}C:\program files (x86)\perle systems limited\devicemanager\tftp\tftp_svr.exe" = protocol=17 | dir=in | app=c:\program files (x86)\perle systems limited\devicemanager\tftp\tftp_svr.exe |
"UDP Query User{F978C6BA-8DCF-4B14-9A23-A463EDABE53E}C:\program files (x86)\smart technologies\education software\responsesoftwareservice.exe" = protocol=17 | dir=in | app=c:\program files (x86)\smart technologies\education software\responsesoftwareservice.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0826F9E4-787E-481D-83E0-BC6A57B056D5}" = Microsoft SQL Server VSS Writer
"{1374CC63-B520-4f3f-98E8-E9020BF01CFF}" = Windows XP Mode
"{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
"{27726449-83B8-428D-92DE-101346C1E15C}" = Microsoft Security Client
"{2F14965D-567B-4E59-ADEB-0A2CC1E3ADDF}" = Sql Server Customer Experience Improvement Program
"{3ED4AD02-F631-4A4C-AAC8-2325996E5A56}" = Microsoft IntelliPoint 8.1
"{471AAD2C-9078-4DAC-BD43-FA10FB7C3FCE}" = Microsoft SQL Server 2008 R2 Native Client
"{5134B35A-B559-4762-94A4-FD4918977953}" = Microsoft Web Deploy 2.0
"{5340A3B5-3853-4745-BED2-DD9FF5371331}" = Microsoft SQL Server 2008 Common Files
"{536CE037-9381-4A3F-9B70-4E0523730123}" = Nitro PDF Reader 2
"{8424B163-D1E0-48B7-88A2-C7A61767B3D7}" = Microsoft SQL Server Compact 4.0 x64 ENU
"{893F27E6-D6BE-4B9F-80E6-0ADA694A31A8}" = Microsoft SQL Server 2008 Common Files
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended
"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{B143BE44-8723-315E-9413-011C55873C0E}" = Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
"{CC4878C0-4A6A-49CD-AAA7-DD3FCB06CC84}" = Microsoft Web Platform Installer 3.0
"{CC8BA866-16A7-4667-BA0C-C494A1E7B2BF}" = Microsoft SQL Server 2008 Database Engine Shared
"{D1AFFA41-BB7A-4398-A86A-2B935FC3A649}" = MySQL Server 5.1
"{DF167CE3-60E7-44EA-99EC-2507C51F37AE}" = Microsoft SQL Server 2008 Database Engine Shared
"{E35C24C7-231F-4AAB-8B22-A59F9A00BED3}" = Microsoft SQL Server 2008 RsFx Driver
"{EB0A3BCB-B9DF-4906-B066-BDEC6E213B91}" = Microsoft SQL Server 2008 Setup Support Files (English)
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{FA7394B8-CE65-4F9E-AC99-F372AD365424}" = Microsoft SQL Server 2008 Database Engine Services
"{FBD367D1-642F-47CF-B79B-9BE48FB34007}" = Microsoft SQL Server 2008 Database Engine Services
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFAOR2C06_118" = HDAUDIO Soft Data Fax Modem with SmartCP
"CutePDF Writer Installation" = CutePDF Writer 2.8
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"Microsoft IntelliPoint 8.1" = Microsoft IntelliPoint 8.1
"Microsoft Security Client" = Microsoft Security Essentials
"Microsoft SQL Server 10" = Microsoft SQL Server 2008 (64-bit)
"Microsoft SQL Server 10 Release" = Microsoft SQL Server 2008 (64-bit)
"Microsoft Visual Studio 2010 Tools for Office Runtime (x64)" = Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
"Notepad2" = Notepad2 (Notepad Replacement)
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam
"{04A3A6B0-8E19-49BB-82FF-65C5A55F917D}" = Acronis True Image Home 2011
"{1111706F-666A-4037-7777-211328764D10}" = JavaFX 2.1.1
"{147DFAD8-34C3-4DE1-9FCA-ACEFDE9EF810}" = Synaptics Gesture Suite featuring SYNAPTICS | Scrybe
"{18F2220F-0A39-446E-B737-637F0DBB3B8C}" = Adobe Flash Player 11 Plugin
"{26A24AE4-039D-4CA4-87B4-2F83217009FF}" = Java 7 Update 9
"{2B2404AA-35DF-4BF3-A8F2-BAFC8F7174C5}" = SMART English (United Kingdom) Language Pack
"{2D13D1AD-856F-4C63-BBF1-C2963197F4D0}" = SMART Response Software
"{3A30B5F5-F12C-490F-8CD4-D200C75DF7E8}" = IIS 7.5 Express
"{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}" = Bonjour
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.3
"{5C6F884D-680C-448B-B4C9-22296EE1B206}" = Logitech Harmony Remote Software 7
"{5FD88490-011C-4DF1-B886-F298D955171B}" = MySQL Connector Net 6.3.7
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{631471BE-DEAB-454B-A9AC-CE3EB42C28B3}" = Microsoft ASP.NET Web Pages
"{66F0E678-69C2-4C46-BA95-117DF28C87E4}" = Microsoft WebMatrix
"{676E4C31-0CD1-454E-BE3A-70D3AC93F915}" = Adobe Flash Player 11 ActiveX
"{71D85392-8DAB-4AEA-85E3-C3242055DF9D}_is1" = Vampires vs Zombies version 1.0.0.1
"{7E265513-8CDA-4631-B696-F40D983F3B07}_is1" = CDBurnerXP
"{80F19EAA-44C4-47C2-AE87-1C7628E858D6}" = Logitech Harmony Remote Software 7
"{82E3F365-86BD-4EA8-80CA-F498EBE89537}" = SMART Notebook
"{83F2B8F4-5CF3-4BE9-9772-9543EAE4AC5F}" = Microsoft SQL Server 2008 R2 Management Objects
"{8471021C-F529-43DE-84DF-3612E10F58C4}" = Remote Control USB Driver
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{87131DB9-73D1-3FD7-9B25-0F12491F02A9}" = Google Talk Plugin
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2010
"{90140000-0044-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2010
"{90140000-00BA-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0116-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{9057211D-439A-4C0D-95DE-498CF54ADF8C}" = SMART Common Files
"{91140000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2010
"{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{96AD3B61-EAE2-11E2-9E72-B8AC6F98CCE3}" = Google Earth
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A51500FE-6408-4305-B071-B961F691A4CE}" = Microsoft SQL Server Compact 4.0 Web Tools ENU
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{B92C5909-1D37-4C51-8397-A28BB28E5DC3}" = Facebook Video Calling 1.2.0.287
"{BA4DA261-CB60-4690-B202-44998DFC6986}" = Microsoft SQL Server 2008 Setup Support Files
"{C3F6F200-6D7B-4879-B9EE-700C0CE1FCDA}" = Microsoft SQL Server System CLR Types
"{C688457E-03FD-4941-923B-A27F4D42A7DD}" = Microsoft SQL Server 2008 Browser
"{E91FBB79-D736-4834-A1AB-2A5CDD2DB7E7}" = SMART Product Drivers
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F0E390A2-AB03-4077-83C4-F12D3A65493D}" = SMART Ink
"{F1100000-0011-0000-0001-074957833700}" = ABBYY FineReader 11
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe Shockwave Player" = Adobe Shockwave Player 12.0
"Aquaria" = Aquaria
"Braid_is1" = Braid (Version 1.015)
"EWED 2000 A" = Microsoft Encarta World English Dictionary
"Google Chrome" = Google Chrome
"iFinger 2.0" = iFinger 2.0
"Mozilla Firefox 24.0 (x86 en-US)" = Mozilla Firefox 24.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Office14.PROPLUSR" = Microsoft Office Professional Plus 2010
"Perle DeviceManager" = Perle DeviceManager
"Revo Uninstaller" = Revo Uninstaller 1.83
"Stanza" = Stanza
"Tera Term_is1" = Tera Term 4.69
"The KMPlayer" = The KMPlayer (remove only)
"uTorrent" = µTorrent
"WinRAR archiver" = WinRAR 4.01 (32-bit)

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"uTorrent" = µTorrent

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 2/1/2013 4:09:37 PM | Computer Name = ASM52A2200 | Source = MSSQL$SQLEXPRESS | ID = 1222
Description = Lock request time out period exceeded.

Error - 2/14/2013 1:13:57 AM | Computer Name = ASM52A2200 | Source = CltMngSvc | ID = 1000
Description =

Error - 2/16/2013 1:52:45 AM | Computer Name = ASM52A2200 | Source = Application Hang | ID = 1002
Description = The program Explorer.EXE version 6.1.7601.17567 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: 614 Start
Time: 01ce0ba57a5784cf Termination Time: 88 Application Path: C:\Windows\Explorer.EXE

Report
Id: 0a65c871-77fd-11e2-a366-001f16922226

Error - 2/20/2013 1:38:20 AM | Computer Name = ASM52A2200 | Source = Application Error | ID = 1000
Description = Faulting application name: KMPlayer.exe, version: 3.4.0.59, time stamp:
0x5099b3d0 Faulting module name: KMPlayer.exe, version: 3.4.0.59, time stamp: 0x5099b3d0
Exception
code: 0xc0000005 Fault offset: 0x00280973 Faulting process id: 0xbfc Faulting application
start time: 0x01ce0f2c59d1f8da Faulting application path: C:\PROGRA~2\THEKMP~1\KMPlayer.exe
Faulting
module path: C:\PROGRA~2\THEKMP~1\KMPlayer.exe Report Id: bb84c3e4-7b1f-11e2-82ea-001f16922226

Error - 2/20/2013 2:25:01 PM | Computer Name = ASM52A2200 | Source = Google Update | ID = 20
Description =

Error - 2/21/2013 2:11:05 PM | Computer Name = ASM52A2200 | Source = Google Update | ID = 20
Description =

Error - 3/3/2013 8:11:05 PM | Computer Name = ASM52A2200 | Source = Google Update | ID = 20
Description =

Error - 3/6/2013 3:43:27 PM | Computer Name = ASM52A2200 | Source = Microsoft-Windows-RestartManager | ID = 10006
Description = Application or service 'Plugin Container for Firefox' could not be
shut down.

Error - 3/15/2013 4:11:05 PM | Computer Name = ASM52A2200 | Source = Google Update | ID = 20
Description =

Error - 3/19/2013 1:11:05 PM | Computer Name = ASM52A2200 | Source = Google Update | ID = 20
Description =

[ System Events ]
Error - 9/24/2013 8:14:10 PM | Computer Name = ASM52A2200 | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the MySQL
service to connect.

Error - 9/24/2013 8:14:10 PM | Computer Name = ASM52A2200 | Source = Service Control Manager | ID = 7000
Description = The MySQL service failed to start due to the following error: %%1053

Error - 9/26/2013 5:16:46 PM | Computer Name = ASM52A2200 | Source = EventLog | ID = 6008
Description = The previous system shutdown at 2:13:20 PM on ?9/?26/?2013 was unexpected.

Error - 9/26/2013 5:19:09 PM | Computer Name = ASM52A2200 | Source = Service Control Manager | ID = 7034
Description = The SQL Server VSS Writer service terminated unexpectedly. It has
done this 1 time(s).

Error - 9/26/2013 5:19:10 PM | Computer Name = ASM52A2200 | Source = Service Control Manager | ID = 7034
Description = The SMART Helper Service service terminated unexpectedly. It has
done this 1 time(s).

Error - 9/26/2013 5:19:12 PM | Computer Name = ASM52A2200 | Source = Service Control Manager | ID = 7034
Description = The Response Hardware service terminated unexpectedly. It has done
this 1 time(s).

Error - 9/27/2013 2:19:15 AM | Computer Name = ASM52A2200 | Source = Service Control Manager | ID = 7034
Description = The Response Hardware service terminated unexpectedly. It has done
this 1 time(s).

Error - 9/27/2013 7:39:30 PM | Computer Name = ASM52A2200 | Source = DCOM | ID = 10005
Description =

Error - 9/27/2013 7:39:30 PM | Computer Name = ASM52A2200 | Source = Service Control Manager | ID = 7038
Description = The upnphost service was unable to log on as NT AUTHORITY\LocalService
with the currently configured password due to the following error: %%50 To ensure
that the service is configured properly, use the Services snap-in in Microsoft
Management Console (MMC).

Error - 9/27/2013 7:39:30 PM | Computer Name = ASM52A2200 | Source = Service Control Manager | ID = 7000
Description = The UPnP Device Host service failed to start due to the following
error: %%1069


< End of report >
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