Profuse apologies if this question has already been asked and I missed it when searching - however any help, or links to previously given help would be hugely appreciated!
Yesterday evening I was idly surfing and clicked to watch a news video. My computer froze instantly and totally, I had to hit the restart button on the case.
It took 6 restarts or thereabouts for things to settle and XP to boot up to Windows(including the machine doing scan disk a couple of times) and that seemed to sort it out...
Except that neither keyboard nor mouse would work, and there wasn't even a mouse pointer on the screen!
I shut down, changed my microsoft wireless kb and mouse for ps2 ones and restarted. The mouse pointer reappeared, I went into safe mode and system restored back to last Friday (although it said there were no changes), and things improved a little...
Now the mouse works, but kb still doesn't (still the ps2 ones). The mouse then freezes when I strike a key, and it's back to the restart button on the case.
I've looked in control panel>keyboards. Under device status it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (code 39)"
Tried to load latest driver version - it says it can't improve on the one it's already got.
Looked at device manager - the keyboard has a yellow asterisk on it, so the machine knows something's not right.
And incidentally, I noticed that all my USB controllers are also yellow asterisked and not working!
As far as I can tell everything else works (eg: I popped an audio CD in and started and played fine).
Any advice (hopefully a quick fix? :-) that anyone can give a layman will be very gratefully received!
Thanks in advance, LKE