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#16
RKinner

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We are still getting a log of errors caused by: Intel® Rapid Storage Technology Do you have the latest version?

Get autoruns from
http://live.sysinter...om/autoruns.exe

Download Save and Run the program by right clicking and Run As Admin. File, Save, to your desktop, autoruns.arn, OK

Either zip up the file if you have the ability (7-zip works nicely) or just rename it from autoruns.arn to autoruns.txt then ATTACH it. Do not copy and paste.
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#17
zoltain

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I am a bit confused as to if I have the latest Intel® Rapid Storage Technology. I have version 11.6.0.1030 . There is no "check for updates" however so I have to do so manually. When i go to Intel's download center under the catagory of Intel® Rapid Storage Technology the only newer versions seem to be Intel® Rapid Storage Technology (Intel® RST) RAID Driver. Should I install this? I haven't yet because I don't have a RAID setup.

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#18
RKinner

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They put Intel® Rapid Storage Technology on even if you don't have RAID. Supposedly it speeds up disk access. I've heard that you can just uninstall and Windows will use its own drivers but have never tried it. The latest version is 12.​8.​0.​1016

Run Autoruns again and uncheck any of the Yellow marked items. Then go into Options, Filter Options, and uncheck Hide Microsoft Entries. Then create a new log, xip it up and attach it.
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#19
zoltain

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Ok, I installed the latest Intel® Rapid Storage Technology.

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#20
RKinner

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Run Autoruns again, look under Services and uncheck:

NetTcpActivator
NetTcpPortSharing

Close Autoruns.

Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.

Can you verify that Speedfan still thinks your temps are low?
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#21
zoltain

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I didn't know speed fan thought my speeds were low. Right now the temperatures are are GPU: 46C HD1:24C. Are low temperatures a problem? I thought you only needed to worry about high temperatures.

Also I should note, while the antivirus is still disabled when my computer loads, it now enables itself seemingly at the same time my computer finally connects to the wireless network.

Finally, I don't know if this is related, but when I shut down my computer, I get a message that Hidden _d3d window isn't responding. I've looked it up and it seems to be an issue with logitech setpoint software although I haven't implemented a solution yet so I'm not sure.

Thank you so much for taking all this time to try and help me fix these issues.




Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 10/10/2013 11:14:58 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 10/10/2013
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The Diagnostic Service Host service hung on starting.

Log: 'System' Date/Time: 10/10/2013
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The WebcamMax, WDM Video Capture service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 10/10/2013
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_147E&PID_1001\6&3a50b7fe&0&5.

Log: 'System' Date/Time: 10/10/2013
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 10/10/2013
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\IWMSSvc.dll


Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 10/10/2013 11:15:17 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Attached Files


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#22
RKinner

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I didn't know speed fan thought my speeds were low. Right now the temperatures are are GPU: 46C HD1:24C. Are low temperatures a problem? I thought you only needed to worry about high temperatures.

Low is not bad. Just trying to understand why we got the warnings that the CPUs were running slow. Usually that is caused by high temps.

We are making progress. Down to just three errors which may be related:

Log: 'System' Date/Time: 10/10/2013
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The Diagnostic Service Host service hung on starting.


In Autoruns, uncheck:

\Microsoft\Windows\Diagnosis\Scheduled

Should be under Task Scheduler.


Log: 'System' Date/Time: 10/10/2013
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The WebcamMax, WDM Video Capture service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


In Autoruns, Uncheck this item under Drivers:

WCMVCAM

Log: 'System' Date/Time: 10/10/2013
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_147E&PID_1001\6&3a50b7fe&0&5.


The last one is supposedly related to a Fingerprint Sensor. Do you know anything about a Fingerprint Sensor? Right click on Computer and select Manage (OK) then Device Manager and then View, Show Hidden Devices. Find any devices with yellow flags and right click on them and uninstall. Reboot. Do they come back? Do you have a Fingerprint Reader on the PC? See if you can get a new driver for it from your pc maker's website.




You are correct that the error you are seeing is related to Logitech. I would see if you can update any of their software that you have.

Logitech Gaming Software 8.46
Logitech Unifying Software 2.10
Logitech SetPoint 6.61


Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.
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#23
zoltain

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I do have a fingerprint scanner built into my laptop that I never use so I just disabled the driver. There was also 1 item with a yellow flag in device manager that I uninstalled. Unfortunately I didn't think to write down what it was (by the time I realized it was too late), but it doesn't seem to have come back (at least if it did it doesn't have a yellow flag anymore.

There doesn't seem to be any updates for the Logitech software. I use multiple Logitech mice and keyboards so I do need the software.

Also you didn't say to post the autoruns zip this time but I added it anyway :D .

Finally I have been playing some games (dota 2) recently and my computer has been getting a bit hotter than usual. I always turn up the fan before I start playing and try to keep an eye on the temperature. I haven't truly cleaned out the dust in a while so I'm assuming that's the primary cause of those errors though.

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 10/10/2013 7:56:29 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 10/10/2013
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The Diagnostic Service Host service hung on starting.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 10/10/2013
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 10/10/2013
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\IWMSSvc.dll

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 10/10/2013 7:56:46 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Attached Files


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#24
RKinner

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This is the last error:

Log: 'System' Date/Time: 10/10/2013
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The Diagnostic Service Host service hung on starting.


I think we need to try
Windows Repair all in one

http://www.tweaking....all_in_one.html

Download it and save it then run it.

You can skip to step 4 or 5 where it gives you the same picture as in the above link.

Make sure all of these are checked before hitting Start:

Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
Repair Windows Firewall
Repair Internet Explorer
Repair MDAC & MS Jet
Repair Hosts File
Remove Policies Set By Infections
Repair Icons
Repair Winsock & DNS Cache
Remove Temp Files
Repair Proxy Settings
Unhide Non System Files
Repair Windows Updates
Repair CD/DVD Missing/Not Working

Reboot when done and run VEW again as before.
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#25
zoltain

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Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 11/10/2013 12:43:20 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 11/10/2013
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The Superfetch service terminated with the following error: The system cannot find the file specified.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 11/10/2013
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 11/10/2013
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\IWMSSvc.dll

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 11/10/2013 12:43:47 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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#26
RKinner

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Got rid of one but picked up another:

Log: 'System' Date/Time: 11/10/2013
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The Superfetch service terminated with the following error: The system cannot find the file specified.


Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Yes. Type with an Enter after each line:
del  \windows\prefetch\*.* 
y
sc  start  sysmain

Does it tell you it started or was already started?
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#27
zoltain

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Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>del \windows\prefetch\*.*
C:\windows\prefetch\*.*, Are you sure (Y/N)? y

C:\Windows\system32>sc start sysmain

SERVICE_NAME: sysmain
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 1040
FLAGS :

C:\Windows\system32>
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#28
RKinner

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OK. Clear the alarms and Reboot and run VEW and let's see what it says now.
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#29
zoltain

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Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 13/10/2013 12:55:19 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 13/10/2013
Type: Error Category: 0
Event: 7023 Source: Service Control Manager
The Superfetch service terminated with the following error: The system cannot find the file specified.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 13/10/2013
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.

Log: 'System' Date/Time: 13/10/2013
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped. Module Path: C:\Windows\System32\IWMSSvc.dll


Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 13/10/2013 12:56:39 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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#30
RKinner

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copy the next line:

sfc /VERIFYFILE=c:\windows\system32\sysmain.dll

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter. IF the file is there and present it should say:

Windows Resource Protection did not find any integrity violations.

Does it?
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