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Aurora Pop-ups, Stervis Trojan [RESOLVED]

Started by cynicall55 , Jun 08 2005 12:40 PM

  • This topic is locked This topic is locked

#1
cynicall55
Posted 08 June 2005 - 12:40 PM

cynicall55

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Hello,

I am having problems with my computer. I am running Windows NT, followed all the steps suggested in your malware/spyware/etc post. I was already using Ad-Aware and the Trend Micro scan. I have a stervis trojan in system volume information, as told by the TM online scan. I can't seem to locate the virus to delete the file. All the pop-ups are making my computer run so slowly and IE to shut down unexpectedly.

I ran Hijackthis. Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 2:26:25 PM, on 6/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\wscntfy.exe
c:\windows\system32\bhrizkq.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\PROGRA~1\COMMON~1\AOL\111021~1\EE\AOLHOS~1.EXE
C:\Program Files\TDS3\tds-3.exe
C:\PROGRA~1\COMMON~1\AOL\111021~1\EE\AOLServiceHost.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\default\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: WinStat - {F007E221-018D-4baf-924A-B0E9092F3853} - C:\WINDOWS\System32\WinStat11.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart TIMER_SEQUENCE first
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1110210412\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QBCMAgent] C:\Program Files\Intuit\QuickBooks Customer Manager\QBCMAgent.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [nfmq] C:\WINDOWS\System32\nfmq.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [xcjninf] c:\windows\system32\bhrizkq.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {63D9F689-FA15-4ECF-91BC-C4D0734E14EA} - http://www.dellnet.com (file missing) (HKCU)
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw2.cab
O16 - DPF: {2FF18E20-DE11-11D1-8161-00A0C90DD90C} (MSNBC News Menu Control 3.01) - http://www.msnbc.com...load/nr1228.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1110069175739
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
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#2
Guest_usetobe_*
Posted 12 June 2005 - 04:46 AM

Guest_usetobe_*
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Welcome to Geeks 2 Go. Sorry about the delay in getting to your post, we have been very busy.

Do you still require help or are your problems resolved.

Please let me know and if you still require assistance, please post a fresh HJT log.

Regards,

Usetobe
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#3
cynicall55
Posted 13 June 2005 - 10:49 AM

cynicall55

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Hi,

I still need help. This is the new log:
Logfile of HijackThis v1.99.1
Scan saved at 12:48:39 PM, on 6/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NaviSearch\bin\nls.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\PROGRA~1\COMMON~1\AOL\111021~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\111021~1\EE\AOLServiceHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\default\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.exactsearch.net/sidesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\system32\nvms.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\system32\WinStat12.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart TIMER_SEQUENCE first
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1110210412\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QBCMAgent] C:\Program Files\Intuit\QuickBooks Customer Manager\QBCMAgent.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [dqxtzb] C:\WINDOWS\system32\dqxtzb.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - Global Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {63D9F689-FA15-4ECF-91BC-C4D0734E14EA} - http://www.dellnet.com (file missing) (HKCU)
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab
O16 - DPF: {2FF18E20-DE11-11D1-8161-00A0C90DD90C} (MSNBC News Menu Control 3.01) - http://www.msnbc.com...load/nr1228.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1110069175739
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

Thanks in advance for anything you can do to alleviate this problem.

~Sarah
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#4
Guest_usetobe_*
Posted 13 June 2005 - 11:15 AM

Guest_usetobe_*
  • Guest
Hi Again Sarah,

Lets get this show on the road..

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

In add/remove in control panel, if you have any of the following present, pleae remove them.

Bargain buddy
Bullseye
Exactsearch
Surfsidekick
Navisearch

Next we will need to download a few tools that will help us in the removal of your problems. Save all of these files somewhere you will remember like to the Desktop.

Download a free 14 day trial of ewido from the link below. Install it and start it up. Follow the prompts to upgrade it, then close it down.

ewido

Please download Cleanup from here:
Cleanup. Do not run it yet.

Set PC to show hidden files (click link if you do not know how)LINK

Carry out a free online virus scan from the following link. Type in name, for company type anything you like, add email address in relevant boxes.

Kaspersky

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Once in Safe Mode, please double-click on Nailfix.bat. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. This may take some time, so go grab a coffee. Once it finds the first issue tick the box for all. Post the log from the scan here for me.

Now scan with HJT and check the following entries if they are there. Some may have been removed by earlier procedures.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.exactsearch.net/sidesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} -C:\Program Files\SurfSideKick 3\SskBho.dll
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\system32\nvms.dll
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\system32\WinStat12.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} -C:\WINDOWS\system32\msbe.dll
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [dqxtzb] C:\WINDOWS\system32\dqxtzb.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab

Ensure no windows open except HJT and click FIX CHECKED.

now using windows explorer locate the following files/folders and delete them if present.

C:\Program Files\SurfSideKick 3\ <<---entire folder
C:\WINDOWS\system32\nvms.dll
C:\WINDOWS\system32\WinStat12.dll
C:\WINDOWS\system32\msbe.dll
C:\WINDOWS\system32\dqxtzb.exe
C:|Program Files\BullsEye Network\ <<--entire folder
C:\Program Files\NaviSearch\bin\nls.exe {/b]

[b]Reboot your computer into normal windows.

Carry out another HJT scan and post the log back here, with the other logs, so we can sort out any remnants

Edited by usetobe, 13 June 2005 - 11:15 AM.

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#5
cynicall55
Posted 14 June 2005 - 09:47 AM

cynicall55

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This is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:44:44 AM, on 6/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\PROGRA~1\COMMON~1\AOL\111021~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\111021~1\EE\AOLServiceHost.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Documents and Settings\default\Desktop\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart TIMER_SEQUENCE first
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1110210412\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QBCMAgent] C:\Program Files\Intuit\QuickBooks Customer Manager\QBCMAgent.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - Global Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {63D9F689-FA15-4ECF-91BC-C4D0734E14EA} - http://www.dellnet.com (file missing) (HKCU)
O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.../kavwebscan.cab
O16 - DPF: {2FF18E20-DE11-11D1-8161-00A0C90DD90C} (MSNBC News Menu Control 3.01) - http://www.msnbc.com...load/nr1228.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1110069175739
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

This is the Ewido log:
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:20:55 AM, 6/14/2005
+ Report-Checksum: 5096DF80

+ Date of database: 6/13/2005
+ Version of scan engine: v3.0

+ Duration: 24 min
+ Scanned Files: 80050
+ Speed: 54.11 Files/Second
+ Infected files: 67
+ Removed files: 67
+ Files put in quarantine: 67
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
E:\
F:\

+ Scan result:
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP925\A0012646.exe -> TrojanDownloader.Lastad.p -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP925\A0012647.exe -> TrojanDownloader.Lastad.h -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP925\A0012648.dll -> TrojanDownloader.Lastad.h -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP925\A0012649.exe -> TrojanDropper.Small.qn -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP925\A0012650.exe -> TrojanDownloader.Adload.a -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP925\A0012664.exe -> TrojanDownloader.Lastad.p -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP925\A0012665.dll -> TrojanDownloader.Lastad.h -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP906\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP906\A0012381.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP906\A0012383.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP907\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP908\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP909\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP910\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP911\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP912\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP913\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP914\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP915\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP916\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP917\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP918\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP919\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP920\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP921\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP922\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP923\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\snapshot\MFEX-5.DAT -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012524.srg -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012573.dll -> Spyware.ImiBar.d -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012587.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012588.exe -> Spyware.BargainBuddy -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012608.exe -> Spyware.BargainBuddy -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012609.exe -> Spyware.BargainBuddy.n -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012610.exe -> Spyware.BargainBuddy.n -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012612.srg -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012613.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012614.vxd -> Spyware.BargainBuddy -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012615.exe -> Spyware.BargainBuddy -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012616.exe -> Spyware.Bargainbuddy -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012617.exe -> Spyware.ExactSearchBar -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012619.dll -> Spyware.SurfSide -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012621.exe -> Spyware.SurfSide -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012623.dll -> Spyware.BargainBuddy.n -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012624.dll -> Spyware.Bargainbuddy -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012625.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{0A152B8B-3287-4F26-8229-B6BB2B563786}\RP924\A0012626.exe -> Spyware.BargainBuddy -> Cleaned with backup
C:\WINDOWS\SYSTEM32\WinStat12.dll -> Spyware.Winsta -> Cleaned with backup
C:\WINDOWS\SYSTEM32\WinStat11.dll -> Spyware.Winsta -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\EPXActiveX.ocx -> Spyware.Winsta -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\EPXActiveX.ocx -> Spyware.Winsta -> Cleaned with backup
C:\Documents and Settings\default\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@cgi-bin[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@realmedia[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@p[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@adknowledge[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@burstnet[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@bravenet[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@exitexchange[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@tradedoubler[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\default@tribalfusion[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\default\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup


::Report End

Thank you for all your help. Hopefully all of the problems are gone, and no remnants remain.

~sarah
  • 0

#6
Guest_usetobe_*
Posted 14 June 2005 - 10:03 AM

Guest_usetobe_*
  • Guest
From your log, I see nothing in the ways of trojans, nor any evil entities attempting to possess your computer, except for Windows but it's too late for that one. :tazz:

Congratulations your log now appears to be clean. ;)

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.
And also see TonyKlein's good advice
So how did I get infected in the first place? and AntiSpyware Net's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.
  • 0

#7
Guest_usetobe_*
Posted 01 July 2005 - 03:58 PM

Guest_usetobe_*
  • Guest
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0
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