I was helping my friends family remove some spyware and malware from their computer
(with the standard malwarebytes anti-malware and windows defender). I also uninstalled some programs as well. The main user on their computer is a 10 year old girl, who likes to go on youtube and watch videos. Thus, she tries to watch videos at no matter what expense, and no matter what program she has to download.
I cleaned up their computer to the best of my knowledge. Things were going good (no more pop ups). The only negative thing that I saw change was their Windows 8 Start Menu had changed. The tiles and applications that they had before I started working, were gone.
I checked to see if all their downloaded apps were still installed, and they were, except for the default Windows 8 Tiles. But when I tried pinning them to the start menu, they weren't showing up the same way that they were before.
Is there anyway that I can reset their default start menu? I've been researching the internet, trying different things, but nothing seems to be working. Thanks!