[SR20fl]

My computer does not show drive E: in the My computer folder . I fugured it was missing the driver so I went to Add Hardware and ASUS CRW-4832AS was at the top with an explanation point. I clicked next and got this message.

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Does anybody know how I can get this entire problem fixed?

-Thanks

EDIT: I used the XP_CD-DVD-Fix.zip from http://www.dougknox.com/
I logged on as admininstrator from safemode, extracted the file and opened it. The confromation said it was finished.

It did not work

Edited by SR20fl, 08 June 2005 - 04:10 PM.

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Google the exact name of your hardware with instructions to find drivers and try reinstalling that way. I have a samsung DVD-Rom and had the same thing happen. Hopefully this will work for you.

[phybyr0ptyk]

Google the exact name of your hardware with instructions to find drivers and try reinstalling that way. I have a samsung DVD-Rom and had the same thing happen. Hopefully this will work for you.

[Boyo]

Did you go into the Device Manager and find a yellow exclamation point next to your drive? If so, go into the registry and delete the upperfilters and lowerfilters for that drive. It worked for me.

[SR20fl]

Did you go into the Device Manager and find a yellow exclamation point next to your drive? If so, go into the registry and delete the upperfilters and lowerfilters for that drive. It worked for me.

I tried what you said and it worked!
thankyou!

Edited by SR20fl, 11 June 2005 - 03:03 PM.

[Boyo]

No problem. I'm glad it worked for you.

[pjm344]

How do you find it in the Registry?

I'm helping a friend troubleshoot, and have problems with both the Samsung DVD drive and the ASUS 4832 drive (and BOTH of them have disappeared)!

thanks,

Peter