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Netbook will not boot.


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#1
cadon

cadon

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I apologize if I'm posting this issue in the wrong forum.. I read the other forum descriptions and this is the only one that had a description that seemed to remotely fit my issue. That being said, my girlfriend has an Augen e-go netbook. Very basic system.

  • ak7802q216 248MHz CPU
  • 64M DDR memory
  • 2GB Nand flash on board
  • 80 key keyboard
  • blah blah internet wifi, lan, battery, etc.
When she got it, WinCE was password protected, and the person she bought it from didn't know what the password was. Sounds like a load of crap but, whatever.

Anyway, I got into the "update system" screen by pressing F1 after powering on the device. It gave me a list of options that I didn't fully recognize but, didn't think much of.

1. Format NAND disk
2. Format XIP disk
3. Format Flash2 disk
4. Update XIP
5. Update Eboot
6. Reboot: Powers off netbook
ESC. Exit: Resumes boot sequence

Without thinking about what I was doing, I selected options 2 & 3. I tried 1 but, it didn't seem to be doing anything. Now when I turn the system on, it freezes at the "System Initializing, please wait..." screen. This makes me think that it's trying to access the OS files which I assume I erased when I formatted the XIP and Flash2 disks.

Anyway, is there any way of repairing this system? I'm clueless as to how to get WinCE back on this netbook, as I've never used a non ms-dos system. I see the term flashing thrown around a lot on other forums but, I have no idea what this implies.

I've tried options 4 & 5 but, I don't have the required files (#4 asks for xip.nb0) to do this.

So yeah.. Pretty well out of ideas here. Any suggestions will be greatly appreciated. Thanks a lot.
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#2
phillpower2

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:welcome: cadon

As per the GTG TOU we cannot help you with getting around passwords, if the netbook is still password protected your best option is to take the netbook to a local tech/store and have them sort it out for you, you will need proof of ownership such as the sales invoice for the netbook, proof of address and a form of photo ID such as a passport or driving licence.

If the netbook is not password protected then it is worth checking for a reset option on the base of the netbook, this involves inserting a pin into a small hole on the base of the netbook and pressing/holding it there for a few seconds, hopefully this will restore the netbook to the way it originally was, this will erase any other data that may have been previously saved.
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#3
cadon

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Thank you for your reply, phillpower2. I suppose that I should have been more clear when stating that the password issue is ... well, no longer an issue. The only reason that I mentioned it so I could show the process that I've been through. Honestly, it doesn't really matter.

Anyway.. I'm aware of the reset button on the bottom of the machine.. I've used it a few times, but only as a means to turn the machine off when it freezes on the System Initializing screen. As for pressing and holding it, I've tried that a few times with no result. I think it's because there's no data for it to erase, as I formatted the XIP and Flash2 drives in my original messing about but, I could be mistaken.

Thanks.

Edited by cadon, 17 November 2013 - 01:04 PM.

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#4
phillpower2

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You are welcome cadon :thumbsup:

Unfortunately you have tried the only suggestion that I could make which was to press the internal power reset switch with a pin, I would first try this when the computer is off and keep the pin connected for about 15 - 20 seconds.
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