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Problem with outlook


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#1
dixon1983

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Hi all,
I was sending a list of reports yesterday to various companies. All of the companies are in my address book, a copy is sent to the company and a copy bcc'd to me. Somehow one of the reports was sent to another company in my address book even though the "To" field states it was sent to the correct company. The mail was returned by the incorrect company and in the return email there was no mention of that company in any of the "To" or "CC" fields.

How could this email have been sent to them without them being in the recipients list and with no mention of them at all in the email.

Any help would be greatly appreciated.
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#2
Guse

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Quick answer? One of your contact's infomation is pointing to the wrong company.

Not positive about it, but can't think of another way that would happen.
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#3
dixon1983

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All of the contacts are correct.
I was thinking it may be a virus that caused it but if it was I reckon it would have happened more than once already and Ive ran virus scans and picked nothing up.
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#4
Guse

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Hmm... that doesn't sound like virus activity to me.

Has this happened more than once, or is this the first time?
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#5
dixon1983

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Its the first time its happened yes, it hasnt happened since but Im trying to get to the bottom of it to make sure it doesnt happen again cos it doesnt look good.
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