Norton 503, 3 Error Missing BFE Component [Closed]
Posted 03 January 2014 - 11:53 AM
Second issue, I do not print often, but I did try to print a file a couple of days ago and I cannot print. My printer is an HP All-In-One Printer, Fax, Scanner, Copier C401A. It is telling me that I have an error on my printer, however, nothing is displayed on my printer. I cannot find out what the error is. On the upper right hand side of the printer there is a yellow triangle with an ! mark, and the indication for the ink levels but I cannot find the error. I have accessed the HP Solution Center. I ran HP Print and Scan Doctor. I can print an internal page. The results of the scan doctor is print spooler, drive check, device status, device manager, device online, port match, decive conflicts all have check marks beside them. However, the print queue has a wrench beside it. The are telling me to uninstall and install the Full Featured Software on my printer. I do not want to do that in case the problem exists from what we have previously done. The other thing that I do not understand is what are Full featured Software. Is that just the drivers?
Posted 04 January 2014 - 05:11 AM
When you get the operating system choices what are the options ? Has this occurred on every reboot or was it just a one off
Is the printer a wireless one ? As it is similar to the one I have and I have also experienced this problem, I cured it by uninstalling the printer and then reinstalling it
There is an automatic driver detector/updater from HP on this page http://www.driverman...CFRSWtAodci4Aeg this may be the simpler solution as it does not install all the extraneous stuff like photo manipulation
Posted 10 January 2014 - 04:41 PM
Posted 10 January 2014 - 04:44 PM
Posted 16 January 2014 - 09:31 AM
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