Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Spy Sheriff


  • Please log in to reply

#1
monica22

monica22

    Member

  • Member
  • PipPip
  • 26 posts
I have the great spyware Spy Sheriff. I have added my hijackthis log. Please help.


Logfile of HijackThis v1.99.1
Scan saved at 9:30:54 PM, on 6/8/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\ISAFE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\KERNELS32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\VXGAME4.EXE
C:\WINDOWS\SYSTEM\SVCHOST.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\MOTIVEASSISTANT\BIN\MAD.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE
C:\WINDOWS\SYSTEM\IPCFG.EXE
C:\WINDOWS\SYSTEM\SCANDS32.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTI-SPAM\QSP-2.1.212.0\QOELOADER.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETMSG.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETTRAY.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ FIREWALL\CA.EXE
C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
C:\WINDOWS\SYSTEM\SVCHOST.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\TEMP\TD_0003.DIR\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
O2 - BHO: (no name) - {31FC1908-BD36-19B0-8753-60550DA92447} - C:\WINDOWS\SYSTEM\WTSGZOZ.DLL (file missing)
O2 - BHO: (no name) - {6C3FA208-40BF-462C-A6AA-E5C7830558EC} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {BF32AD9E-F015-4465-A2FE-48D808F1FB62} - C:\WINDOWS\SYSTEM\MSXRT.DLL (file missing)
O2 - BHO: (no name) - {651AEEE1-0824-31AC-2BB4-0495CAF6DDCE} - C:\WINDOWS\SYSTEM\BNA.DLL (file missing)
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [P2P NETWORKING] C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE /AUTOSTART
O4 - HKLM\..\Run: [ipcfg.exe] C:\WINDOWS\SYSTEM\IPCFG.EXE
O4 - HKLM\..\Run: [scands32.exe] C:\WINDOWS\SYSTEM\SCANDS32.EXE
O4 - HKLM\..\Run: [321102] bhoserv.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [QOELOADER] "C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTI-SPAM\QSP-2.1.212.0\QOELoader.exe"
O4 - HKLM\..\Run: [Vet Alert] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VETMSG.EXE
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VETTRAY.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\SYSTEM\SVCHOST.EXE /s
O4 - HKLM\..\Run: [System] C:\WINDOWS\SYSTEM\kernels32.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\SYSTEM\kernels32.exe
O4 - HKLM\..\RunServices: [Shell] Explorer.exe C:\WINDOWS\SYSTEM\kernels32.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\RunServices: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServices: [Windows installer] C:\winstall.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
O15 - Trusted IP range: 67.19.185.246 (HKLM)
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.105...etzip/RdxIE.cab
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} (MSN Chat Control 4.0) - http://fdl.msn.com/p...at/msnchat4.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O16 - DPF: Yahoo! MahJong - http://download.game...nts/y/ot0_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr...oad/tgctlcm.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {5E20DF06-724B-761D-B374-77D255D6CE38} - http://64.237.41.215/1/rdgUS780.exe
O16 - DPF: {274DD8FC-8535-3999-121F-41967FF165F9} - http://64.237.41.215/1/rdgUS780.exe
O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - C:\WINDOWS\SYSTEM\thn32.dll
  • 0

Advertisements


#2
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Hi monica22 and welcome
  • HijackThis is being run from a temporary folder; this means that any backups it creates as a result of fixes made with it will be lost. Please create a new folder for it and place the program into that new folder.

    You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it hjt.
    Move HJT into this folder please


  • Download CWShredder (there is a link in my signature), unzip it, and save it on the Desktop. Please do not run it yet, though.
  • Update CWShredder by click on the update button,Next be sure and click on the "fix" button.Close out the program when done

  • Please set your system to show
    all files; please see here if you're unsure how to do this.





  • Press Control-Alt-Del to enter the Task Manager.

    Click on the Processes tab and end the following processes:

    C:\WINDOWS\SYSTEM\SVCHOST.EXE
    Exit the Task Manager when finished.





  • Close all programs leaving only HijackThis running. Place a check mark next to the following, making sure you get them all and not any others by mistake:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    O2 - BHO: (no name) - {31FC1908-BD36-19B0-8753-60550DA92447} - C:\WINDOWS\SYSTEM\WTSGZOZ.DLL (file missing)
    O2 - BHO: (no name) - {BF32AD9E-F015-4465-A2FE-48D808F1FB62} - C:\WINDOWS\SYSTEM\MSXRT.DLL (file missing)
    O2 - BHO: (no name) - {651AEEE1-0824-31AC-2BB4-0495CAF6DDCE} - C:\WINDOWS\SYSTEM\BNA.DLL (file missing)
    O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll (file missing)
    O4 - HKLM\..\Run: [P2P NETWORKING] C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE /AUTOSTART
    O4 - HKLM\..\Run: [ipcfg.exe] C:\WINDOWS\SYSTEM\IPCFG.EXE
    O4 - HKLM\..\Run: [scands32.exe] C:\WINDOWS\SYSTEM\SCANDS32.EXE
    O4 - HKLM\..\Run: [321102] bhoserv.exe
    O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\SYSTEM\SVCHOST.EXE /s
    O4 - HKLM\..\Run: [System] C:\WINDOWS\SYSTEM\kernels32.exe
    O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\SYSTEM\kernels32.exe
    O4 - HKLM\..\RunServices: [Shell] Explorer.exe C:\WINDOWS\SYSTEM\kernels32.exe
    O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
    O4 - HKCU\..\RunServices: [Windows installer] C:\winstall.exe
    O15 - Trusted Zone: *.windupdates.com
    O15 - Trusted Zone: *.windupdates.com (HKLM)
    O15 - Trusted IP range: 67.19.185.246
    O15 - Trusted IP range: 67.19.185.246 (HKLM)
    O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.105...etzip/RdxIE.cab
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - C:\WINDOWS\SYSTEM\thn32.dll


    Click on Fix Checked when finished and exit HijackThis.


  • Reboot into Safe Mode: please see here if you are not sure how to do this.


    Using Windows Explorer, locate the following files/folders, and delete them:

    C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE /AUTOSTART
    C:\WINDOWS\SYSTEM\IPCFG.EXE
    C:\WINDOWS\SYSTEM\SCANDS32.EXE
    bhoserv.exe
    C:\WINDOWS\SYSTEM\SVCHOST.EXE
    C:\WINDOWS\SYSTEM\kernels32.exe
    C:\winstall.exe
    C:\WINDOWS\SYSTEM\thn32.dll

    Exit Explorer, and reboot as normal afterwards.
Post back a fresh HijackThis log and we will take another look.
  • 0

#3
monica22

monica22

    Member

  • Topic Starter
  • Member
  • PipPip
  • 26 posts
Ok I have done all that you have told me to do and here is my latest hijackthis log


Logfile of HijackThis v1.99.1
Scan saved at 8:51:26 PM, on 6/9/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\ISAFE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\MOTIVEASSISTANT\BIN\MAD.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTI-SPAM\QSP-2.1.212.0\QOELOADER.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETMSG.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETTRAY.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ FIREWALL\CA.EXE
C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.yahoo.com
O2 - BHO: (no name) - {6C3FA208-40BF-462C-A6AA-E5C7830558EC} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [QOELOADER] "C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTI-SPAM\QSP-2.1.212.0\QOELoader.exe"
O4 - HKLM\..\Run: [Vet Alert] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VETMSG.EXE
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VETTRAY.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\SYSTEM\SVCHOST.EXE /s
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServices: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
O15 - Trusted IP range: 67.19.185.246 (HKLM)
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} (MSN Chat Control 4.0) - http://fdl.msn.com/p...at/msnchat4.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O16 - DPF: Yahoo! MahJong - http://download.game...nts/y/ot0_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr...oad/tgctlcm.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {5E20DF06-724B-761D-B374-77D255D6CE38} - http://64.237.41.215/1/rdgUS780.exe
O16 - DPF: {274DD8FC-8535-3999-121F-41967FF165F9} - http://64.237.41.215/1/rdgUS780.exe
  • 0

#4
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
That looks better monica22

Download the DelDomains zip file and unzip it to your desktop.

DelDomains

Right-click on the deldomains.inf file and select 'Install'


Next

Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

O2 - BHO: (no name) - {6C3FA208-40BF-462C-A6AA-E5C7830558EC} - (no file)
O4 - HKLM\..\Run: [WindowsUpdate] C:\WINDOWS\SYSTEM\SVCHOST.EXE /s
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {5E20DF06-724B-761D-B374-77D255D6CE38} - http://64.237.41.215/1/rdgUS780.exe
O16 - DPF: {274DD8FC-8535-3999-121F-41967FF165F9} - http://64.237.41.215/1/rdgUS780.exe


Reboot and post back a fresh log please
  • 0

#5
monica22

monica22

    Member

  • Topic Starter
  • Member
  • PipPip
  • 26 posts
Looks alot better :tazz: Still do not have desktop. Here is the latest hijack log.


Logfile of HijackThis v1.99.1
Scan saved at 10:01:56 PM, on 6/9/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\ISAFE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RXMON9X.EXE
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\MOTIVEASSISTANT\BIN\MAD.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTI-SPAM\QSP-2.1.212.0\QOELOADER.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETMSG.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETTRAY.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ FIREWALL\CA.EXE
C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.yahoo.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [QOELOADER] "C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTI-SPAM\QSP-2.1.212.0\QOELoader.exe"
O4 - HKLM\..\Run: [Vet Alert] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VETMSG.EXE
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VETTRAY.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\ca.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServices: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} (MSN Chat Control 4.0) - http://fdl.msn.com/p...at/msnchat4.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O16 - DPF: Yahoo! MahJong - http://download.game...nts/y/ot0_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr...oad/tgctlcm.cab
  • 0

#6
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Please right-click: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES

Next

In the Control Panel click Display > Desktop > Customize desktop > Website > Uncheck "Security Info"

Let me know how you make out please
  • 0

#7
monica22

monica22

    Member

  • Topic Starter
  • Member
  • PipPip
  • 26 posts
Looks Great! You are wonderful! Do you need a new best friend :tazz:
  • 0

#8
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
I m glad I could help, sure always could use another friend :tazz:

Please use the following suggestion to help prevent reinfection

Download the following program, For keeping crap off your system to begin with
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially dangerous sites in Internet Explorer.
Download Spyware Blaster

Keep AD-Aware. and Spybot 1.3 handy, Check them for updates prior to running and run them weekly
Same with your Anti Virus,

For an added check run an online virus scan, you can use one of the 2 below,
TrendMicro's HouseCall
ActiveScan

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program
Download and install Cleanup
Run "Cleanup" and when it has finished, Reboot

Remeber to Check Windows for updates

Probably a good time to create a new restore point See Here Name it clean or something like that,
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP