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Unable to open Photoshop Elements12 from DVD


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#1
yooser

yooser

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Hello,
I am having problems trying to open up Photoshop Elements 12 that I have downloaded from their website, I get as far as putting the download into a folder on my C drive as suggested. Then when I click on the Set-up application on the Photoshop Elements page,I click on Elements 12 , then I click on the next page for English setting,then I get the following error message; 'Error opening installation log file. Verify the specified log file location exists and is writeable'.

This really does not mean much to me ! My computer skills are basic to put it mildly.
My system is windows Vista home premium, service pack 2, 32 bit, with Avast security.

Any help will be greatly appreciated. Thanks.
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#2
yooser

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Success at last !
I have solved the problem with opening Photoshop Elements 12 ;
I defragged the hard disc,
Deleted all temporary files
Uninstalled my first attempt of PSE 12,
Added a administration new User account,restarted the computer,
Logged in with the new user setting,
Temporary disable anti virus settings etc,
Installed PSE 12,
That's it !
All systems are now go ,
I spent nearly a week trying to get it to work , it is quite a poor set up with Adobe.

Regards Neale.
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