I see requirements for this game is DirectX 9.0c.Some games require this DirectX to play them.
Does the installation CD have this on it,if so install it.
Try this also go to microsoft download DirectX 9.0C or directx end-user runtimes
Make sure your video cards drivers are up to date.
If need the links to Microsoft,google it or i can come back give thme to you,i had similar issue like this needed these.hope this helps you out.
My graphics card does not meet the specific requirements for this game, but as I said, I've been playing for 8-12 months ... with no issues.
The game is a download, no cd, and it installed DirectX 11 ...
according to the the properties, I have the most current driver for my graphics card.
I downloaded the dx9 and when I try to install it, it comes as a zip with a bunch of .cab files in it, but I have no idea what to do ... it asks where I want them
and wants me to pick a folder ... I'm totally lost at that point. HELP!