Brand new Gateway not working
#1
Posted 23 December 2013 - 12:25 PM
#2
Posted 23 December 2013 - 04:51 PM
Have you connecting anything to the laptop?
Do you have recovery disks or is the Recovery on a partition on the Hard drive?
If you have the disc.'s do a system recovery,put disc in,press either F8 or F9 to be able to boot from the CD/DVD Drive.
Also if you have the operating system disc you can try a repair from that disc,same procedure as above.
Edited by jds63, 23 December 2013 - 04:56 PM.
#3
Posted 23 December 2013 - 10:12 PM
If it were my laptop, I would read very carefully the terms of the warranty before doing anything. I would also email support and explain the issue and see what they say. If it was a car you bought and water did not come out of the windscreen washer, you wouldnot mess about with it yourself, you would take it back and get it fixed.I bought the computer from Wal Mart, and hopefully I could just take it back and get a new one if I need to, the problem is the receipt is at my house, which is 2 hours away from my girlfriends house. So if there is anything I can do to fix it I would like to try that firs
#4
Posted 25 December 2013 - 10:04 AM
Try booting into Safe Mode with Networking, to do this with Windows 8 press Shift + F8 when you restart the notebook, if no joy, as iammykyl has advised take it back to avoid any possible warranty issues.
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