Brand new Gateway not working
Posted 23 December 2013 - 12:25 PM
Posted 23 December 2013 - 04:51 PM
Have you connecting anything to the laptop?
Do you have recovery disks or is the Recovery on a partition on the Hard drive?
If you have the disc.'s do a system recovery,put disc in,press either F8 or F9 to be able to boot from the CD/DVD Drive.
Also if you have the operating system disc you can try a repair from that disc,same procedure as above.
Edited by jds63, 23 December 2013 - 04:56 PM.
Posted 23 December 2013 - 10:12 PM
If it were my laptop, I would read very carefully the terms of the warranty before doing anything. I would also email support and explain the issue and see what they say. If it was a car you bought and water did not come out of the windscreen washer, you wouldnot mess about with it yourself, you would take it back and get it fixed.
I bought the computer from Wal Mart, and hopefully I could just take it back and get a new one if I need to, the problem is the receipt is at my house, which is 2 hours away from my girlfriends house. So if there is anything I can do to fix it I would like to try that firs
Posted 25 December 2013 - 10:04 AM
Try booting into Safe Mode with Networking, to do this with Windows 8 press Shift + F8 when you restart the notebook, if no joy, as iammykyl has advised take it back to avoid any possible warranty issues.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users