Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer Problem


  • Please log in to reply

#16
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,007 posts
Sorry but the information is all garbled :confused:

Can you try to copy and paste the results into your next reply for us.

Once we have the information can you try the gaming or watch a video or two in safe mode or try running UNIGINE, see here
  • 0

Advertisements


#17
KPapa

KPapa

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts

Can you try to copy and paste the results into your next reply for us.


What do you mean?I got this file after i got the BSOD and went into safe mode searched for this file saved it in a usb and then did a system restore.When i do the system restore minidump doesn't exist thats why i took it from safe mode.

Edited by KPapa, 29 December 2013 - 06:09 AM.

  • 0

#18
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,007 posts
Apologies for the delay KPapa, I had a gremlin this end :(

Two possible causes are showing in your dumpfile, one I can help you with here which is a driver issue, namely nvlddmkm which is related to your graphics card, if we cannot resolve the issue by changing the video driver etc we must consider the cause is the second possibility which is the error PROCESS_NAME: rundll32.exe, the latter can sometimes be caused by malware which is something that only the GTG malware staff can help you with.

Try allowing Nvidea to recommend a driver update first, if the problem is not resolved try manually installing a driver that was released before the date that the issue first happened, both options are available from here

As an asides KPapa can you please check that your time and date are correct on your computers real time clock (RTC) this because your crashdump time and date are shown as Mon Nov 11 13:24:05 2013.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP