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Windows 8.1 "Bluetooth" feature


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#16
SleepyDude

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Hi,

Yeah i did both of them at the same time :D, still nothing.


Any errors?

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
  • List last 10 Event Viewer log
  • List Devices (Only Problems)
Click on Go.

Post the resulting log in your next reply.
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#17
KiwiProbie

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MiniToolBox by Farbar Version: 18-12-2013
Ran by kiwiprobie (administrator) on 14-01-2014 at 16:31:21
Running from "C:\Users\[bleep]\Downloads\New"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/14/2014 01:46:35 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: TONY)
Description: Activation of app Farlex.581429F59E1D8_wyegy4e46y996!App failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (01/14/2014 01:46:35 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: TONY)
Description: Activation of app Farlex.581429F59E1D8_wyegy4e46y996!App failed with error: -2144927148 See the Microsoft-Windows-TWinUI/Operational log for additional information.


System errors:
=============
Error: (01/14/2014 03:15:34 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/14/2014 02:58:01 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (01/14/2014 02:51:45 PM) (Source: Ntfs) (User: )
Description: The default transaction resource manager on volume \\?\Volume{4d68e757-a5c3-42ce-8160-583d4aa36296} encountered a non-retryable error and could not start. The data contains the error code.

Error: (01/14/2014 02:51:39 PM) (Source: Microsoft-Windows-HAL) (User: NT AUTHORITY)
Description: The system watchdog timer was triggered.

Error: (01/14/2014 01:55:54 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (01/14/2014 01:46:35 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: TONY)
Description: Farlex.581429F59E1D8_wyegy4e46y996!App-2144927148

Error: (01/14/2014 01:46:35 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: TONY)
Description: Farlex.581429F59E1D8_wyegy4e46y996!App-2144927148


CodeIntegrity Errors:
===================================
Date: 2014-01-06 21:23:53.083
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:52.991
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:52.576
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:52.482
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:52.380
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:42.299
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:42.153
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:42.036
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:41.908
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-01-06 21:23:41.759
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.


========================= Devices: ================================

Name: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Description: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros
Service: L1C
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Bluetooth USB Adapter
Description: Bluetooth USB Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Qualcomm Atheros Communications
Service: BTHUSB
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


**** End of log ****
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#18
SleepyDude

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========================= Devices: ================================

Name: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Description: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros
Service: L1C
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Bluetooth USB Adapter
Description: Bluetooth USB Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Qualcomm Atheros Communications
Service: BTHUSB
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

**** End of log ****

Hi,

Now you have two devices disabled! you need to open Device Manager right click on them and click Enable
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#19
KiwiProbie

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Yeah I disabled them both cause the bluetooth is not working so I dont want to have something im not using enabled.

The ethernet I have disabled, cause I use WIFI as my router is high up in the kitchen on the wall :D
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#20
SleepyDude

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Hi,

You last log show some strange errors I suggest you try to check your OS health...

Press Posted Image + X and click Open Command Prompt (Admin)
type:
sfc /scannow
If everything is OK it should say something like "No integrity violations found"

also type:
dism /Online /Cleanup-Image /RestoreHealth

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#21
KiwiProbie

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Hi,

You last log show some strange errors I suggest you try to check your OS health...

Press Posted Image + X and click Open Command Prompt (Admin)
type:

sfc /scannow
If everything is OK it should say something like "No integrity violations found"


Im running this now.

also type:

dism /Online /Cleanup-Image /RestoreHealth

What does this do, cause I wont run it till I know for sure :D
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#22
KiwiProbie

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Ok its shows that it:


Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windir\logs\cbs\cbs.log. For example c:\windows\logs\cbs\cbs.log. Note that logging is currently not supported in offline servicing scenarios.


I have rebooted as well.
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#23
SleepyDude

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Ok its shows that it:


Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windir\logs\cbs\cbs.log. For example c:\windows\logs\cbs\cbs.log. Note that logging is currently not supported in offline servicing scenarios.


I have rebooted as well.


Can you zip the cbs.log and attach the file to your post if its big and can't be attached upload the file to www.datafilehost.com and post the sharing link.
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#24
KiwiProbie

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It says I don't have access to it yet Im admin, it doesn't give me the normal screen for allowing to access, can you please direct me what to do in the security tab as I don't want to do anything that's going to damage my laptop as this part blows my head because on the security tab it give me advance options but not to sure what to do as with my things it just gives me a list of users and I know what to do there but this one I don't.

I did have malware a while back, and was cleaned out completely.
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#25
SleepyDude

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It says I don't have access to it yet Im admin, it doesn't give me the normal screen for allowing to access, can you please direct me what to do in the security tab as I don't want to do anything that's going to damage my laptop as this part blows my head because on the security tab it give me advance options but not to sure what to do as with my things it just gives me a list of users and I know what to do there but this one I don't.

I did have malware a while back, and was cleaned out completely.


Try to copy the CBS.log file to the Desktop before Zipping it should work.
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#26
KiwiProbie

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Sleepydude, you rock, I did as you suggested, and it worked..... here is the log:

http://www.datafilehost.com/d/f9ea35d4
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#27
SleepyDude

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Sleepydude, you rock, I did as you suggested, and it worked..... here is the log:

http://www.datafilehost.com/d/f9ea35d4

Hi,

Let's see if windows can fix itself... I posted only one command and you need to type two in order.

Press Posted Image + X and click Open Command Prompt (Admin)
type first:
dism /online /cleanup-image /checkhealth

second:
dism /Online /Cleanup-Image /RestoreHealth

and sfc again:
sfc /scannow

After all this upload the new CBS.log please.
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#28
KiwiProbie

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type first:

dism /online /cleanup-image /checkhealth

Done, and said no component store corruption detected
The operation completed successfully.

second:

dism /Online /Cleanup-Image /RestoreHealth

I'm running this now, and its currectly sitting at 20%

and sfc again:

sfc /scannow

Next in line to be done
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#29
KiwiProbie

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maybe more has happened since the upgrade of windows 8.1 than i relize
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#30
SleepyDude

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maybe more has happened since the upgrade of windows 8.1 than i relize


Upgrading to 8.1 changes many things and not always ends up well for everyone...
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