[recon134]

When I start my computer, it freezes at the microsoft loading bar! HELP! I am using a laptop for info help. I have HP desk top with vista home premium. never got a disk for it when I bought computer. I am not a technical type.

[Advertisements]

recon134

Have you tried booting into safe mode, if not try doing so by restarting your computer and continually tapping the F8 key, let us know how you get on.

[phillpower2]

recon134

Have you tried booting into safe mode, if not try doing so by restarting your computer and continually tapping the F8 key, let us know how you get on.

[recon134]

I shut down modem, computer, and monitor, for about 6 hrs. and restarted all at 6 pm and now I am back online, I would like to thank every one for help!

[phillpower2]

Glad you got it sorted and thanks for the follow up recon134

As you never got a OS disk with the computer consider making a back up image of your HDD for any future use, you can use Macrium Reflect free for this, see here