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Need Help! [Closed]

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    New Member

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I copied and pasted my results from the scan below:

OTL Extras logfile created on: 1/9/2014 7:39:45 AM - Run 1
OTL by OldTimer - Version Folder = C:\Documents and Settings\Ashley\My Documents\Downloads
Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.2180)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1014.37 Mb Total Physical Memory | 194.50 Mb Available Physical Memory | 19.17% Memory free
2.38 Gb Paging File | 1.72 Gb Available in Paging File | 71.96% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 67.84 Gb Total Space | 48.96 Gb Free Space | 72.17% Space Free | Partition Type: NTFS

Computer Name: ROSENBERY | User Name: Ashley | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe shdocvw.dll,OpenURL %l

.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe shdocvw.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

I have tried downloading antimalware and I can not complete a download. When I go to run a file that I just downloaded it says the file name and that not it is not a valid win32 application. So, I really can not download anything to fix the problem. I think I have a redirect. When I have been on the internet for a while a new browser pops up and I have to close it by using my task manager. I have gone to my C drive, windows, etc, hosts, opended it in notepad and made sure there was nothing below. I am at my wits end! Please help!
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Hello rosenbery, Posted Image Welcome to the forums!
Posted Image. My name is Biscuithd and I will be assisting you with your Computer issues.

I know how upsetting it can be when one's computer is experiencing problems. I will try to help get things squared away. For a start please make sure that you...

  • Carefully read every post completely before doing anything.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • Do not run any other scans or other software on your computer unless asked as it may make this repair more difficult.

Ok, let's get started. In order to figure out what is wrong with your computer, I'll need a diagnostic scan. Since your computer seems to be unable to function in normal mode, let's see if it will be more cooperative in Safe Mode. If you will, please perform the following steps.

  • Please re-start your computer and start tapping F8 repeatedly
  • If this is successful, you will see the Advanced Boot Options screen with the following three options:

Safe Mode
Safe Mode with Networking
Safe Mode with Command prompt

Please try to start in Safe Mode with Networking (1.)

Posted Image

If Safe Mode with Networking works, then proceed with the following steps. If it does NOT work, restart the computer and try Safe Mode. If Safe Mode works, write back and tell me and I'll coach you on the next steps.

  • Download OTL to your Desktop
  • Open Posted Image on the desktop. To do that:
    • : Double click on the OTL icon.
  • Please copy the text in the Quote box below, (Do Not copy the word Quote), and paste it in the Posted Image box in OTL. To do that:
    • Highlight everything inside the quote box, (except the word Quote), right click the mouse and click Copy.


      dir "%systemdrive%\*" /S /A:L /C
  • Make sure all other windows are closed.
    • Place the mouse pointer inside the Posted Image box, right click and click Paste. This will put the above script inside OTL
    • Click the Quick Scan button
    • Let the scan run uninterrupted.
    • When the scan completes, it will open OTL.Txt on the desktop. The Extras.txt file will be minimized on the taskbar. These files is also saved in the same location as OTL (it should be on your desktop).
    • Please copy the contents of these files and paste it into your reply. To do that:
    • If the OTL.txt is opened please press ctrl + A , then CTRL + C to copy the content of the file
    • Right click inside the forum post window then click Paste. This will paste the contents of the OTL.txt file in the post window.
[/list]Repeat that for the Extras.txt file.

Please don't forget to include following Logfiles in your next post:

  • OTL.txt
  • Extras.txt

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    Anti-Malware Mammoth

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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