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cant install Microsoft visual c++ 2008


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#1
5natsu

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i am trying to install microsft visual c++ 2008 but i get this error error 1719 the windows service installer could not be accessed this can occur if you are running windows on safe mode or if windows installer is not installed properly contact your support personal for assistance
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#2
SleepyDude

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Hi 5natsu :welcome:

Let's get some logs to see what is going one...

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click on Go.

Post the resulting log in your next reply.


And let's check some windows critical services...
Download Farbar Service Scanner
  • Run FSS
  • Check all the options
  • click Scan

Post the generated log in your reply.
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#3
5natsu

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MiniToolBox by Farbar Version: 18-12-2013
Ran by blaise a (administrator) on 12-01-2014 at 16:14:57
Running from "F:\canvas hd\Programs"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/11/2014 11:29:14 AM) (Source: MsiInstaller) (User: ABC-9CA7B2A958B)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 -- Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (01/11/2014 11:06:08 AM) (Source: MsiInstaller) (User: ABC-9CA7B2A958B)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 -- Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (01/11/2014 11:04:19 AM) (Source: MsiInstaller) (User: ABC-9CA7B2A958B)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 -- Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (01/11/2014 11:04:00 AM) (Source: MsiInstaller) (User: ABC-9CA7B2A958B)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 -- Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (01/11/2014 11:00:56 AM) (Source: MsiInstaller) (User: ABC-9CA7B2A958B)
Description: 製品: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 -- エラー 1719。Windows インストーラ サービスにアクセスできませんでした。これは Windows をセーフ モードで実行している場合、または Windows インストーラが正しくインストールされていない場合に発生します。サポート担当者に問い合わせてください。

Error: (01/11/2014 10:56:53 AM) (Source: MsiInstaller) (User: ABC-9CA7B2A958B)
Description: 製品: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 -- エラー 1719。Windows インストーラ サービスにアクセスできませんでした。これは Windows をセーフ モードで実行している場合、または Windows インストーラが正しくインストールされていない場合に発生します。サポート担当者に問い合わせてください。

Error: (01/11/2014 10:56:34 AM) (Source: MsiInstaller) (User: ABC-9CA7B2A958B)
Description: 製品: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 -- エラー 1719。Windows インストーラ サービスにアクセスできませんでした。これは Windows をセーフ モードで実行している場合、または Windows インストーラが正しくインストールされていない場合に発生します。サポート担当者に問い合わせてください。

Error: (01/02/2014 01:05:02 PM) (Source: MsiInstaller) (User: ABC-9CA7B2A958B)
Description: Product: Macromedia Flash Player 8 -- Error 1904.Module C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx failed to register. HRESULT -2147220473. Contact your support personnel.

Error: (12/23/2013 03:27:47 PM) (Source: Application Error) (User: )
Description: Faulting application keygen.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x0115259a.
Processing media-specific event for [keygen.exe!ws!]

Error: (12/23/2013 03:27:28 PM) (Source: Application Error) (User: )
Description: Faulting application keygen.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x0115259a.
Processing media-specific event for [keygen.exe!ws!]


System errors:
=============
Error: (01/08/2014 05:53:24 PM) (Source: PlugPlayManager) (User: )
Description: The device 'HL-DT-ST DVDRAM GH40F' (IDE\CdRomHL-DT-ST_DVDRAM_GH40F___________________MG01____\354b393234383231353720352020202020202020) disappeared from the system without first being prepared for removal.

Error: (01/08/2014 05:53:13 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (01/08/2014 05:52:52 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (01/08/2014 05:52:31 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (01/08/2014 05:41:31 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (01/08/2014 04:43:48 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (01/08/2014 04:43:27 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (01/08/2014 04:02:31 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (01/08/2014 04:02:10 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1

Error: (01/08/2014 04:01:49 PM) (Source: 0) (User: )
Description: \Device\Ide\IdePort1


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

(Street-Boy) All Cards Unlocker (Version: 2.0)
7-Zip 9.20
7-Zip 9.20 (Version: 9.20.00.0)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
ArcSoft MediaConverter 8 (Version: 8.0.0.16)
Bonjour (Version: 3.0.0.10)
Call of Duty® 2 (Version: 1.3)
Canon Camera Access Library (Version: 8.5.0.2)
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.4.0.1)
Canon MOV Decoder (Version: 1.8.0.7)
Canon MOV Encoder (Version: 1.6.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.7.0.4)
Canon PowerShot A3300 IS and A3200 IS and A2200 Camera User Guide (Version: 1.0.0.2)
Canon Utilities CameraWindow DC 8 (Version: 8.4.0.3)
Canon Utilities CameraWindow Launcher (Version: 7.5.0.2)
Canon Utilities Movie Uploader for YouTube (Version: 1.2.0.7)
Canon Utilities MyCamera (Version: 7.4.0.2)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities ZoomBrowser EX (Version: 6.7.0.24)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.5.0.9)
CCleaner (Version: 4.07)
Cheatbook 07.2012
ComicRack v0.9.175 (Version: v0.9.175)
Corel PaintShop Pro X5 (Version: 15.1.0.10)
Crime Life (Version: 1.00.0000)
DAEMON Tools Lite (Version: 4.45.4.0315)
Dragonblade (Version: 2.0)
DriverToolkit version 8.1.1.0 (Version: 8.1.1.0)
Dropsend Direct version 4.0.9 (Version: 4.0.9)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Fallout
Fantastic Four ™ (Version: 1.00.0000)
Fantastic Four (Version: 1.00.0000)
Foxit Reader (Version: 5.1.3.1201)
Free Video to LG Phones Converter version 5.0.28.827 (Version: 5.0.28.827)
Game Booster 3 (Version: 3.4)
Google Chrome (Version: 31.0.1650.63)
Google Update Helper (Version: 1.3.22.3)
HF pAppLoc version 1.1 (Version: 1.1)
HHD Software Free Hex Editor Neo 5.14 (Version: 5.14.0.4787)
ICA (Version: 15.1.0.10)
ILLUSION すくぅ~るメイト2 (Version: 1.00.0000)
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.5218)
Internet Download Manager
iolo technologies' System Mechanic Professional (Version: 10.5.4)
IPM_PSP_COM (Version: 15.1.0.10)
iTunes (Version: 11.1.1.11)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
K-Lite Codec Pack 8.4.0 (Full) (Version: 8.4.0)
LG Internet Kit (Version: 3.0.0.24)
LG USB Modem Drivers (Version: 4.9.4)
Lost Island
Macromedia Extension Manager (Version: 1.7.240)
Macromedia Flash 8 (Version: 8.00.0000)
Macromedia Flash 8 Video Encoder (Version: 1.00.0000)
Macromedia Flash Player 8 (Version: 8.0.22.0)
Macromedia Flash Player 8 Plugin (Version: 8.0.22.0)
MagicDisc 2.7.106
Micromax A116 Drivers(x64) (Version: 1.00)
Micromax A116 Drivers(x86) (Version: 2.00)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Windows Application Compatibility Database
Microsoft WinUsb 2.0
Mount&Blade Warband
Mozilla Firefox 25.0.1 (x86 en-US) (Version: 25.0.1)
MSXML 6.0 Parser (KB925673) (Version: 6.00.3888.0)
Need For Speed Most Wanted (Black Edition 1.3) Mega Trainer
Nero 7 Premium (Version: 7.03.1357)
neroxml (Version: 1.0.0)
New Super Mario Forever 2012 - FULL PC Version - Foxy Games (Version: 1.0)
Ninja Turtles
Nitro PDF Professional (Version: 6.1.3.4)
Opera 11.61 (Version: 11.61.1250)
PC Wizard 2012.2.12
piaip AppLocale (Version: 1.0.0)
Picasa 3 (Version: 3.1)
Pokemon Trading Card Game Online (Version: 1.0.0)
PSP ISO Compressor (Version: 1.4.0)
PSPPContent (Version: 15.1.0.10)
PSPPHelp (Version: 15.1.0.10)
RealDownloader (Version: 1.3.0)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.0)
Realtek High Definition Audio Driver (Version: 5.10.0.6873)
RealUpgrade 1.1 (Version: 1.1.0)
Rome - Total War (Version: 1.5)
SaveShare 1.74
Savevid (Version: 0.0.0.916)
sdrt(5.0, 32bit) (Version: 5.0.3.0)
SearchNewTab (Version: 1.1.0.1902)
Setup (Version: 15.1.0.10)
Sexy Beach 3 Platinum Pack (Version: 1.00.0000)
Sid Meier's Civilization IV Colonization (Version: 1.00)
ssavenosharea (Version: 3.0.0.1391)
System Requirements Lab (Version: 6.0.7.0)
System Requirements Lab CYRI (Version: 6.0.7.0)
System Requirements Lab Detection (Version: 1.0.5.0)
The Game Of Life by Hasbro (Version: 1.0)
Tierkreis Trading Guide (Version: 1.0.0.1)
Tom Clancy's Splinter Cell (Version: 1.00.000)
Tom Clancy's Splinter Cell Chaos Theory (Version: 1.05.157)
TunnelBear (Version: 2.2.2.0)
Unity Web Player (Version: )
Universal Adb Driver (Version: 1.0.0)
Unlocker 1.9.2 (Version: 1.9.2)
Update for Codec Package
VLC media player 2.0.5 (Version: 2.0.5)
WebFldrs XP (Version: 9.50.7523)
Windows Media Format Runtime
Windows Presentation Foundation (Version: 3.0.6920.0)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
XML Paper Specification Shared Components Pack 1.0
XNote Stopwatch (Version: 1.66)
YTD Video Downloader 3.9
μTorrent (Version: 3.3.1.30017)
らぶギア (Version: 1.00.0000)
らぶギア メディオ!特典 (Version: 1.00.0000)

========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 3318.23 MB
Available physical RAM: 1515.6 MB
Total Pagefile: 5206.8 MB
Available Pagefile: 3310.24 MB
Total Virtual: 2047.88 MB
Available Virtual: 1980.9 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:58.59 GB) (Free:26.34 GB) NTFS
2 Drive d: (Local Disk) (Fixed) (Total:349.31 GB) (Free:66 GB) NTFS
3 Drive e: (local disk) (Fixed) (Total:58.59 GB) (Free:20.83 GB) NTFS
4 Drive f: (local disk) (Fixed) (Total:232.12 GB) (Free:4.05 GB) NTFS
5 Drive g: (DISK1) (CDROM) (Total:3.64 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\ABC-9CA7B2A958B

Administrator ASPNET blaise a
Guest HelpAssistant SUPPORT_388945a0


**** End of log ****






Farbar Service Scanner Version: 08-01-2014
Ran by blaise a (administrator) on 12-01-2014 at 16:16:25
Running from "F:\canvas hd\Programs"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x06000000050000000300000004000000080000000600000007000000
IpSec Tag value is correct.

**** End of log ****
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#4
dave_e_84

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The problem does suggest that you are missing Windows Installer software. Have you tried to install the Windows Installer software for Windows XP SP3 and then re-installing Visual C++ 2008? Here's the link to the Windows Installer software for XP SP3: http://www.microsoft...ls.aspx?id=8483
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#5
dave_e_84

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Be sure to uninstall both versions of Visual C++ 2008 Redistributable packages in Add/Remove Programs in Control Panel before you install Windows Installer and Visual Studio C++ 2008 again. I noticed that you have two versions of this in your programs list; they are more than likely conflicting with each other. Be sure to just have the latest version of the Visual C++ 2008 Redistributable installed.
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#6
dave_e_84

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Same goes for the Visual C++ 2005 Redistributable. Uninstall the earlier version (Version: 8.0.50727.42)
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#7
dave_e_84

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Summary:
1. Uninstall both versions of Visual C++ Redistributable 2008
2. Download the latest version of Windows Installer from here: http://www.microsoft...ls.aspx?id=8483 and install; uninstall previous versions if asked
3. Download the latest version of Visual C++ 2008 Redistributable from here: http://www.microsoft...s.aspx?id=10015 and install; uninstall previous versions if asked
4. Try re-installing Visual C++ 2008

I'd further recommend you to uninstall all other redistributables/software (both versions of each) of those that are duplicated and re-install them; I'd say that they are conflicting with each other.

You may need to run CCleaner to tidy up the registry entries from of all these conflicting installs after uninstalling offending sofware then reinstalling it - but that involves a little more work, so will be employed if the above fails.

Edited by dave_e_84, 12 January 2014 - 06:58 AM.

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#8
5natsu

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http://www.flickr.co...4269999@N03/bro i cant even uninstaller this message
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#9
5natsu

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bro i cant even uninstall i keep getting the windows installer service could not be accessesd this can occur if you are running windows in safe mode,or the installer is not currently installed contact support personal support for assistance

Attached Thumbnails

  • cant uninstall.JPG

Edited by 5natsu, 13 January 2014 - 02:53 AM.

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#10
SleepyDude

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Hi,

Try the following steps to register Windows Installer:

  • Click Start, and then click Turn off computer or Shut Down.
  • Select the Restart option, and then click OK, or click Restart.
  • Press F8 before the Windows screen appears.
  • On the Windows Advanced Option menu, use the arrow keys to select the Safe Mode option, and then press Enter.
  • If you use a dual-boot or multiple-boot computer, select the appropriate operating system from the list that is displayed, and then press Enter.
  • Log on to the computer using an account with Administrator privileges.
  • Click Start, click Run, on the run box type:
    msiexec /regserver
  • click OK.
  • Restart the computer in normal mode

According to your logs you already have Microsoft Visual C++ 2008 Redistributable installed why you need to reinstall?
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#11
5natsu

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the games i play cant detect it
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#12
SleepyDude

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the games i play cant detect it


If you access the Windows Update site to check for updates do you have all of them installed?

Any error installing updates?
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#13
5natsu

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no i did not try
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#14
SleepyDude

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no i did not try


Try it there are some security updates for the runtimes available.
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#15
5natsu

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still not working :( :(
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