Here is my report from the scan. I am not tech savvy, so any help is greatly appreciated.
OTL Extras logfile created on: 1/21/2014 4:46:11 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\christine\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16428)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
7.95 Gb Total Physical Memory | 4.27 Gb Available Physical Memory | 53.78% Memory free
15.90 Gb Paging File | 11.83 Gb Available in Paging File | 74.43% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 673.19 Gb Total Space | 591.43 Gb Free Space | 87.85% Space Free | Partition Type: NTFS
Drive D: | 21.28 Gb Total Space | 2.29 Gb Free Space | 10.78% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.07 Gb Free Space | 27.10% Space Free | Partition Type: FAT32
Computer Name: CHRISTINE-HP | User Name: christine | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
========== Shell Spawning ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- C:\Program Files\Hewlett-Packard\HP Application Assistant\HPAA.exe %1 (Hewlett Packard Company)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- C:\Program Files\Hewlett-Packard\HP Application Assistant\HPAA.exe %1 (Hewlett Packard Company)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.
========== Security Center Settings ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallDisableNotify" = 0
"FirewallOverride" = 1
"UpdatesDisableNotify" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0
========== Authorized Applications List ==========
========== Vista Active Open Ports Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0E240BA5-9C21-4713-B56F-B8BC659D8C82}" = lport=445 | protocol=6 | dir=in | app=system |
"{12CA09FE-D7C4-4FEE-A074-A3F6A4BAE805}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{161E5CD0-9016-47AE-A459-2E24BEDF0494}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{17297584-5D54-4B6C-973F-F7E840CA89C9}" = rport=138 | protocol=17 | dir=out | app=system |
"{2136A121-B49D-4718-9A56-DF68D91B0BBE}" = lport=2869 | protocol=6 | dir=in | app=system |
"{2321C1A9-5246-4F19-8057-5E0C498F57E3}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{29CA1CCD-9A15-41BB-8F8A-7B54187CC7C5}" = rport=445 | protocol=6 | dir=out | app=system |
"{3389F848-4B20-499D-AA62-496AF5FE3735}" = rport=137 | protocol=17 | dir=out | app=system |
"{394A2501-2746-4E71-B920-CDCBD555544A}" = lport=138 | protocol=17 | dir=in | app=system |
"{3A3C22CB-7C4F-4CD3-9F8D-27671288FECF}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{5E673662-B675-4DB3-8C25-4EA054C9A504}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{662F448E-CBB7-4DEC-BD00-0A4F23765C3D}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{76D99D6B-2050-4983-B2F9-59B2B3832270}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{785AA349-C41D-45FA-B28E-64B1F07DDE0E}" = lport=10243 | protocol=6 | dir=in | app=system |
"{7BB13377-E689-40DB-82C9-23C4AFEB7715}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe |
"{89EE3571-F865-42DA-BB82-F4747C8E5EF4}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{8DC8A538-7B17-4242-AC84-CFA198DE5A9D}" = rport=10243 | protocol=6 | dir=out | app=system |
"{982A7A18-AA32-455A-94E3-F2B9B85EA887}" = lport=137 | protocol=17 | dir=in | app=system |
"{A02BE308-CA10-49C0-A09D-B0D1388A4805}" = rport=139 | protocol=6 | dir=out | app=system |
"{B4194EB4-9412-4283-B589-6C18F793F27D}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{B442CE30-1EAD-4CC3-BFB6-7C134FBAD291}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{C4687154-EF33-4083-B127-3757E7F5CA2F}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{CC7DB457-0155-4CCB-8053-C821CC5EA102}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{F52DFE4A-4219-4BB5-B22A-1B48C8101F40}" = lport=139 | protocol=6 | dir=in | app=system |
"{F673EF2D-98C7-42C8-B2E5-ECB63E2458B6}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{F899926E-8605-41E5-9BB5-468888B7C814}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
========== Vista Active Application Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{003F81AC-052D-40E4-9ECC-737BA28315C0}" = dir=in | app=c:\users\christine\appdata\local\gcc\controller.exe |
"{09FB119F-A9F6-4A4D-8EA5-14E010E63960}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{0BD6A71E-68B9-4B55-AA3E-7A8C98C78A45}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{0FB23F6D-C627-4BBF-B33A-97EBBF3BF760}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{1853D8AC-74AD-4FCC-86F1-7ED4CDC7FCA1}" = dir=in | app=c:\program files\hp\hp photosmart 5520 series\bin\hpnetworkcommunicatorcom.exe |
"{1AC5AB5F-C752-4EB5-A70E-478DB12AFE82}" = dir=in | app=c:\program files\intel\wifi\bin\pandhcpdns.exe |
"{1D90E06E-F2FA-46CD-B0DF-F7842A984157}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{1F83E93E-8F26-4C4A-AB4B-266A030297C6}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{242ABD88-E2BA-45C7-A4DC-26D69117EDC8}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\indivdrm.exe |
"{2A94A7D1-5394-4A29-B76D-B3349635EB09}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe |
"{2ABC9E67-CDC4-4795-819C-F6031D36D11B}" = protocol=17 | dir=in | app=c:\users\christine\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{3439DB34-01E7-456C-85F4-89C44C153978}" = protocol=17 | dir=in | app=c:\program files\intel\wimax\bin\appsrv.exe |
"{34C87609-07FD-40A2-916E-FA2E6277F694}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{3901677A-4BC4-4AAE-AFDF-4F8C9A1C71B2}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |
"{3C245A51-F164-4249-94ED-2E17DAC6B1E6}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{40F9D367-C12C-4D52-9104-7D08B736493A}" = protocol=6 | dir=in | app=c:\windows\syswow64\msiexec.exe |
"{44043468-2C88-49F0-B106-5AA26A54C016}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{45200D7C-F11E-44FB-9E55-9D81DF08E888}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{4B109623-3373-4F5F-89B3-603619A0910F}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{4D95D4F6-B6BE-4CE0-9137-EA6D7364D144}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |
"{4DDCFC7F-4AD9-4746-A06B-792D5B2CC337}" = protocol=17 | dir=in | app=c:\users\christine\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{4ECD7D3D-5D13-4762-8235-A8BEE9E800F0}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{54642104-3747-485A-AC17-12C18369F6A8}" = dir=in | app=c:\program files\hp\hp photosmart 5520 series\bin\devicesetup.exe |
"{57FA71A1-DB8B-4227-A0F9-140E71DAC18B}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{58A87558-DB4F-409E-B96B-3B25D1658925}" = dir=in | app=c:\program files (x86)\hewlett-packard\hp support framework\resources\hpwarrantycheck\hpdevicedetection3.exe |
"{5E10E8D7-A242-45BF-AC64-0F3C7E5BF45D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{5EB676B4-9324-4F48-AA03-9265523BC2F8}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{61E0BF98-7F34-40D6-84E6-333E34522613}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{6545D88A-6666-42A0-98A9-E4F583B87D51}" = protocol=17 | dir=in | app=c:\windows\syswow64\msiexec.exe |
"{66D11176-04AC-4780-9784-0B7EDC9D7054}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{6BCAE8BE-E21A-4AD7-B9B9-7E526462D867}" = protocol=6 | dir=in | app=c:\users\christine\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{6F03F86B-EBCD-4A52-B72E-F6C88A5280A2}" = protocol=6 | dir=in | app=c:\users\christine\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{72A3E9B3-0DFB-4A53-AFC3-5E4889B4D17F}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |
"{767B2041-9777-4F75-8CC9-224BD6E17EF3}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |
"{772B2220-F6B5-4444-A725-F679AC168765}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{7A40C59F-A0E1-4162-8EA7-2DA6660E491F}" = protocol=58 | dir=out | [email protected],-28546 |
"{7C05A3A8-86FC-4451-A7AA-DA2B9146275E}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |
"{7F37FD9F-9327-4AA1-9C41-12AA037F448E}" = protocol=1 | dir=out | [email protected],-28544 |
"{7FF444D3-53F8-48C5-926B-257BC63238FC}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{85B09CEE-D7D5-46CF-9E47-BF0222CF3256}" = dir=in | app=c:\program files (x86)\hewlett-packard\hp support framework\resources\hpwarrantycheck\hpwarrantychecker.exe |
"{88110CFB-4E3E-474D-88F4-A1C7BCDF9B2E}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe |
"{9B94DC30-30AC-45B6-ABF0-299E44335E28}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe |
"{9EB708FA-1384-49D5-8237-F8D23413A36F}" = protocol=6 | dir=in | app=c:\program files\intel\wimax\bin\dmagent.exe |
"{9EF1B699-C755-4025-9768-65334903D577}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |
"{A6B638C4-707E-4C6D-BFB6-9DC02F3CD448}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |
"{A8F51021-ACB5-4C8F-89CE-E8617F640151}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{ABE673A4-88E4-49BA-858F-E34C4836E0EB}" = protocol=6 | dir=in | app=c:\program files\intel\wimax\bin\appsrv.exe |
"{AE83E3C1-3A6F-4A28-99BB-F49EAD65A67B}" = protocol=17 | dir=in | app=c:\program files\intel\wimax\bin\dmagent.exe |
"{B6ECE76A-1476-4087-8022-1CE32D26E78A}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{B80D4451-129D-4140-A89F-34FF4288E8E0}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{BEFAF522-0A72-4CA5-A50C-CBC6A0840596}" = dir=in | app=c:\program files\hp\hp photosmart 5520 series\bin\hpnetworkcommunicator.exe |
"{C4026A0E-A666-4110-9E87-5ED17EF71755}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{C6EEFC34-220F-47D7-BDD8-69A9A081BC17}" = protocol=58 | dir=in | [email protected],-28545 |
"{C7A14E54-4FDC-4D87-9C86-0B3CFDD24101}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |
"{C9EC4C24-EF34-4C5E-B5AC-F72468921A33}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |
"{CECCEC9A-0403-4170-B5AA-B200B95BC685}" = dir=in | app=c:\program files (x86)\intel corporation\intel widi\widiapp.exe |
"{D5D115B8-3E36-43AF-A7AC-A6F3DE22993D}" = protocol=6 | dir=out | app=system |
"{DCBBE010-FA03-43C3-B2A5-FB7F8748A52B}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{DF010D98-4B24-467B-BF87-06E44F8417A8}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |
"{DFE4FFB6-4662-4340-9C5B-42FE9D31B737}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |
"{E8BB82CF-32A2-454C-AFF6-BD550833DA04}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\indivdrm.exe |
"{E9691BD3-81DA-423D-B3BB-4AC5C94F90FA}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |
"{E9D8D3C2-2CFC-44AD-9905-577BDB1F1821}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |
"{EF3DB95E-C5C5-49AB-BD12-EEEFA498810D}" = protocol=1 | dir=in | [email protected],-28543 |
"{EF502F19-220D-45E7-839D-26FF7B94185D}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{F825605B-0066-4649-A3F4-CB0837FA10A8}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{FCAA8F6F-AB2F-40BF-AE5C-67392969A9CD}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |
========== HKEY_LOCAL_MACHINE Uninstall List ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector
"{054EF02F-95D8-48F4-9EEB-2F9CE3072ED8}" = AuthenTec TrueAPI
"{0576788F-2993-455F-80CD-980114095103}" = HP Security Assistant
"{09350823-BE9F-4CC1-B621-C8F113F714D5}" = AVG 2013
"{0CE7EBAF-157D-4111-9146-057CB2A4023E}" = HP Application Assistant
"{119EEB4B-F32F-4D71-B9C0-E42403F91C9A}" = AVG 2013
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{21B133D6-5979-47F0-BE1C-F6A6B304693F}" = Visual Studio 2010 x64 Redistributables
"{24F93B56-61F5-415F-85B9-AA444DA34AFC}" = Microsoft Mouse and Keyboard Center
"{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services
"{28EF7372-9087-4AC3-9B9F-D9751FCDF830}" = Intel® Wireless Display
"{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}" = Apple Mobile Device Support
"{37EC048A-81A2-452A-8D1F-3BE2018E767D}" = Intel® PROSet/Wireless for Bluetooth® + High Speed
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5A847522-375C-4D05-BD3D-88C450CC047F}" = HP Launch Box
"{5C1DA3D9-F590-4317-A4FB-274F658E504B}" = Intel® PROSet/Wireless WiMAX Software
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{68C0736C-3E47-43A6-B14D-236BEF198A5F}" = HP Photosmart 5520 series Basic Device Software
"{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{6E810AB6-F34E-49A3-A93F-9E503660F718}" = ScorpionSaver Services
"{79174AF2-6CB1-42F5-981E-66DCA49391D0}" = Validity WBF DDK
"{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}" = Microsoft .NET Framework 4.5.1
"{81E20D41-C277-4526-934D-F2380AF91B78}" = iCloud
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
"{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.1
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A1439D4F-FD46-47F2-A1D3-FEE097C29A09}" = WIDCOMM Bluetooth Software
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto
"{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}" = iTunes
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DCC176F0-3CE3-4DA9-8FF9-3809C1B48C47}" = HP Photosmart 5520 series Product Improvement Study
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{DFB497E0-CE3F-40FC-9596-FC7A48775DE4}" = HP 3D DriveGuard
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{E2D0B67F-8032-4E11-87C6-C8C721D331B3}" = Intel® PROSet/Wireless WiFi Software
"AVG" = AVG 2013
"CCleaner" = CCleaner
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft Mouse and Keyboard Center" = Microsoft Mouse and Keyboard Center
"MyPC Backup" = MyPC Backup
"ProInst" = Intel PROSet Wireless
"SynTPDeinstKey" = Synaptics TouchPad Driver
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{091B1954-3B37-4957-BCC8-0DB89D86B918}" = MT Professional System
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{11AF9A96-6D83-4C3B-8DCB-16EA2A358E3F}" = HP CoolSense
"{120262A6-7A4B-4889-AE85-F5E5688D3683}" = HP MovieStore
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26A24AE4-039D-4CA4-87B4-2F83216029FF}" = Java 6 Update 29
"{26A24AE4-039D-4CA4-87B4-2F83217045FF}" = Java 7 Update 45
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}" = opensource
"{387B63A5-5016-1015-B06B-A9A1030E3125}" = Intel® Identity Protection Technology 1.2.22.0
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{415FA9AD-DA10-4ABE-97B6-5051D4795C90}" = HP FWUpdateEDO2
"{423FBEB8-21C6-4720-A8DA-B19B06FDB607}" = HP SimplePass 2012
"{46693D70-6532-468B-A86E-D960E5DBD39B}" = Quick Look Electronic Drug Reference 2012
"{46F044A5-CE8B-4196-984E-5BD6525E361D}" = Apple Application Support
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.6
"{5179641A-DC14-3A2E-BD53-480D4136C368}" = Google Talk Plugin
"{53B17A98-5BF0-40BC-AAFF-850A357975AC}" = HP Quick Launch
"{5442DAB8-7177-49E1-8B22-09A049EA5996}" = Renesas Electronics USB 3.0 Host Controller Driver
"{54F0ED3B-BD05-4B41-BCFC-E03FE2DDFF1D}" = HP Documentation
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6BE51B39-4902-F9B4-9A57-8EF4349ED104}" = HipChat
"{6DC8C535-92E9-4D97-A267-023794E6D07E}" = Ready Reference Bookshelf
"{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.2.2.3
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7137E26A-10F7-4B1C-9980-0893579E92DA}" = HP Photosmart 5520 series Help
"{7204BDEE-1A48-4D95-A964-44A9250B439E}" = Facebook Messenger 2.1.4814.0
"{7257132D-7F65-41E6-A90F-43BF6099461A}" = Intel® WiDi
"{741006D1-7B2B-4E33-B2B0-831F282EEF64}" = Blio
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7E799992-5DA0-4A1A-9443-B1836B063FEC}" = HP Power Manager
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}" = HPDiagnosticAlert
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MovieStore
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{962CB079-85E6-405F-8704-1C62365AE46F}" = HP Software Framework
"{97486FBE-A3FC-4783-8D55-EA37E9D171CC}" = HP Update
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9B65F9A3-9D24-452A-B6EF-1457D65E4259}" = ScorpionSaver
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.06)
"{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager
"{B435FD87-CA14-45E3-9D0B-A30F1F9F3866}" = Best Buy Connect
"{B67BAFBA-4C9F-48FA-9496-933E3B255044}" = QuickTime
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call
"{B92C2C6C-F70E-497B-88A7-1FEF9888272B}" = Adobe AIR
"{BAC8B3BD-5CBE-44CE-A74B-79161E79F4CC}" = HipChat
"{BB4FC2AD-DF12-4EE1-8AA7-2C0A26B5E2FB}" = HP QuickWeb
"{C1594429-8296-4652-BF54-9DBE4932A44C}" = Realtek PCIE Card Reader
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DBCD5E64-7379-4648-9444-8A6558DCB614}" = HP Recovery Manager
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}" = HP Support Assistant
"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E96CAA2A-0244-4A2A-8403-0C3C9534778B}" = ESU for Microsoft Windows 7 SP1
"{ED1BD69A-07E3-418C-91F1-D856582581BF}" = HP On Screen Display
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Processor Graphics
"{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}" = HP Setup
"{F761359C-9CED-45AE-9A51-9D6605CD55C4}" = Evernote v. 4.2.3
"{F82C81F9-ADB5-42BD-AFE9-DD5DFDD215E3}" = Citrix Online Launcher
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel® Control Center
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"7-Zip 9.20" = 7-Zip 9.20
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"com.hipchat.87969878BBF1203EC547B61E69990E8273C4626D.1" = HipChat
"DefaultTab" = DefaultTab
"DefaultTab Chrome" = DefaultTab Chrome
"Express" = Express Dictate
"ExpressAccounts" = Express Accounts
"ExpressInvoice" = Express Invoice
"FastFox" = FastFox
"Google Chrome" = Google Chrome
"HP Photo Creations" = HP Photo Creations
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}" = Renesas Electronics USB 3.0 Host Controller Driver
"JFileManager" = JFileManager
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Mozilla Firefox 21.0 (x86 en-US)" = Mozilla Firefox 21.0 (x86 en-US)
"MTPVistaPatch" = MTPVistaPatch
"NIS" = Norton Internet Security
"Office14.SingleImage" = Microsoft Office Home and Business 2010
"OpenVPN" = OpenVPN 2.1.1
"Scribe" = Express Scribe
"SearchProtect" = Search Protect
"SereneScreen Marine Aquarium Lite_is1" =
"Uninstaller_B39FB000_Stedman's Plus Spellchecker 2005 Bonus Edition" = Stedman's Plus Spellchecker 2005 Bonus Edition (Shared Components)
"VIP Access SDK" = VIP Access SDK (1.0.1.2)
"WildTangent hp Master Uninstall" = HP Games
"WinLiveSuite" = Windows Live Essentials
"WTA-0f8815c1-60c7-4421-94df-c7526ab10e9f" = Luxor HD
"WTA-1db7bd6b-3d3b-424c-9e71-d774a78e1752" = Hoyle Card Games
"WTA-24528933-f044-4fbd-bd32-909873f3b339" = Jewel Match 3
"WTA-3bc42993-9379-4e58-ac6e-997db3d7059a" = Final Drive Fury
"WTA-46234831-cd96-477c-a832-f3a64bd6c9bb" = Bejeweled 3
"WTA-4a42857a-7973-43d7-8873-d7d34848191f" = The Treasures of Mystery Island: The Ghost Ship
"WTA-551eac18-7881-42d5-b306-2146b1679ae5" = Torchlight
"WTA-588e97a7-06c0-4fbe-a67f-092b3670c2ed" = Polar Golfer
"WTA-5abd8331-3ce0-43a9-9698-5b7273fa7a0b" = Mah Jong Medley
"WTA-5b79d779-08a0-4242-981e-3406feef6cb6" = FATE
"WTA-61eb7f73-20e6-4eb7-b39c-91b21f30abcd" = Farmscapes
"WTA-728f87db-9431-4405-ab47-f6533c2db393" = Blackhawk Striker 2
"WTA-7719c548-3e3a-43b8-bd48-7776b4adba15" = RollerCoaster Tycoon 3: Platinum
"WTA-7843dc93-e8ea-420b-acfa-0e1af91dc065" = John Deere Drive Green
"WTA-97325728-8ff8-412c-8c68-2e2b5300ad4b" = Letters from Nowhere 2
"WTA-9a68a6e4-108e-421c-b375-7cd9cbb0fca5" = Virtual Villagers 4 - The Tree of Life
"WTA-9afd59d1-1602-4551-9b6d-4a5c30d08367" = Chuzzle Deluxe
"WTA-b7da9baf-9cd8-4b25-9a3a-72aea5847a3d" = Polar Bowler
"WTA-cb4a0653-5481-400f-a855-a44b97feaece" = Jewel Quest Mysteries: The Seventh Gate Collector's Edition
"WTA-cd52be6e-ac32-4c96-ae18-15131c79d70d" = Poker Superstars III
"WTA-d10752d0-49fe-4d5f-9714-0ba656fe84e9" = Dora's World Adventure
"WTA-e6cda93a-85a0-4f63-b38a-196703a18d62" = Farm Frenzy
"WTA-eafe41cb-f966-4d5e-9e47-1cc735365e03" = Penguins!
"WTA-eb9f8528-390d-402b-818a-b4d741343e7a" = Cradle of Rome 2
"WTA-ecf5ddf2-67f5-42ba-86dc-d1037037a2c8" = Plants vs. Zombies - Game of the Year
"WTA-eed2bd0f-5d44-4a08-9320-84cbd801cd43" = Zuma's Revenge
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Five9 Administrator" = Five9 Administrator
"GoToAssist Remote Support Expert" = GoToAssist Expert 1.6.0.594
"GoToMeeting" = GoToMeeting 5.4.0.1082
"JoinMe" = join.me
"Mozilla Firefox 26.0 (x86 en-US)" = Mozilla Firefox 26.0 (x86 en-US)
"Video Converter" = Video Converter
========== Last 20 Event Log Errors ==========
[ Application Events ]
Error - 1/20/2014 2:47:25 PM | Computer Name = christine-HP | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 17504
Error - 1/20/2014 2:47:26 PM | Computer Name = christine-HP | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second
Error - 1/20/2014 2:47:26 PM | Computer Name = christine-HP | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 18502
Error - 1/20/2014 2:47:26 PM | Computer Name = christine-HP | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 18502
Error - 1/20/2014 2:47:27 PM | Computer Name = christine-HP | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second
Error - 1/20/2014 2:47:27 PM | Computer Name = christine-HP | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 19516
Error - 1/20/2014 2:47:27 PM | Computer Name = christine-HP | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 19516
Error - 1/20/2014 2:52:25 PM | Computer Name = christine-HP | Source = Microsoft-Windows-RestartManager | ID = 10006
Description = Application or service 'Google Chrome' could not be shut down.
Error - 1/21/2014 9:53:24 AM | Computer Name = christine-HP | Source = WinMgmt | ID = 10
Description =
Error - 1/21/2014 10:23:56 AM | Computer Name = christine-HP | Source = WinMgmt | ID = 10
Description =
Error - 1/21/2014 1:51:45 PM | Computer Name = christine-HP | Source = Application Error | ID = 1000
Description = Faulting application name: rundll32.exe, version: 6.1.7600.16385,
time stamp: 0x4a5bc637 Faulting module name: SysMenu.dll, version: 1.0.0.5, time
stamp: 0x52b449c7 Exception code: 0xc0000005 Fault offset: 0x0006ce5c Faulting process
id: 0x4d00 Faulting application start time: 0x01cf16d16d209eb5 Faulting application
path: C:\Windows\SysWOW64\rundll32.exe Faulting module path: C:\PROGRA~1\COMMON~1\System\SysMenu.dll
Report
Id: b0f71299-82c4-11e3-a777-082e5f878e09
[ Hewlett-Packard Events ]
Error - 6/6/2012 10:49:17 AM | Computer Name = christine-HP | Source = HPSFMsgr.exe | ID = 2000
Description =
Error - 6/19/2012 11:28:57 AM | Computer Name = christine-HP | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467261 at HP.SupportAssistant.Common.CustomerExperience.HPSASession.AddNavigationProperties()
Message:
Object reference not set to an instance of an object. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSASession.AddNavigationProperties()
Source:
HP.SupportAssistant.Common Name: HPSF.exe Version: 06.00.01.01 Path: C:\Program Files
(x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US RAM: 8139 Ram Utilization:
20 TargetSite: HP.SupportFramework.HPSFReporting._Property[] AddNavigationProperties()
Error - 9/10/2012 4:06:31 PM | Computer Name = christine-HP | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467261 at HPSFConfigReader.ConfigHelper.loadXML()
at HPSFConfigReader.ConfigHelper..ctor() at HP.SupportAssistant.Engine.Resources.ResourceTasks.LoadApplicationResources(Boolean
isOnAppLoad) Message: Object reference not set to an instance of an object. StackTrace:
at HPSFConfigReader.ConfigHelper.loadXML() at HPSFConfigReader.ConfigHelper..ctor()
at HP.SupportAssistant.Engine.Resources.ResourceTasks.LoadApplicationResources(Boolean
isOnAppLoad) Source: HPSFConfigReader Name: HPSF.exe Version: 06.00.01.01 Path: C:\Program
Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US RAM: 8139
Ram
Utilization: 30 TargetSite: Void loadXML()
Error - 10/29/2012 1:16:02 PM | Computer Name = christine-HP | Source = HPSF.exe | ID = 4000
Description =
Error - 11/8/2012 2:00:51 PM | Computer Name = christine-HP | Source = HPSF.exe | ID = 4000
Description =
Error - 11/8/2012 2:06:31 PM | Computer Name = christine-HP | Source = HPSF.exe | ID = 4000
Description =
Error - 5/19/2013 10:33:55 AM | Computer Name = christine-HP | Source = HPSF.exe | ID = 2000
Description =
Error - 8/19/2013 9:03:16 AM | Computer Name = christine-HP | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetMatchingActiveCheckCategoryItem(String
originalCategory) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetActionDetailFromIssueList(String
guid) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetAppliedMessages()
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetMatchingActiveCheckCategoryItem(String
originalCategory) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetActionDetailFromIssueList(String
guid) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetAppliedMessages()
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
Path:
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
RAM:
8139 Ram Utilization: 30 TargetSite: HP.SupportFramework.Utilities.HPSAIssues.ActionCategoryItem
GetMatchingActiveCheckCategoryItem(System.String)
Error - 8/19/2013 9:03:16 AM | Computer Name = christine-HP | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetMatchingActiveCheckCategoryItem(String
originalCategory) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetActionDetailFromIssueList(String
guid) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetAppliedMessages()
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetMatchingActiveCheckCategoryItem(String
originalCategory) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetActionDetailFromIssueList(String
guid) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetAppliedMessages()
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
Path:
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
RAM:
8139 Ram Utilization: 30 TargetSite: HP.SupportFramework.Utilities.HPSAIssues.ActionCategoryItem
GetMatchingActiveCheckCategoryItem(System.String)
Error - 8/19/2013 9:05:35 AM | Computer Name = christine-HP | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467261HPSF.exe at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetMatchingActiveCheckCategoryItem(String
originalCategory) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetActionDetailFromIssueList(String
guid) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetAppliedMessages()
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetMatchingActiveCheckCategoryItem(String
originalCategory) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetActionDetailFromIssueList(String
guid) at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.GetAppliedMessages()
at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
Path:
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
RAM:
8139 Ram Utilization: 30 TargetSite: HP.SupportFramework.Utilities.HPSAIssues.ActionCategoryItem
GetMatchingActiveCheckCategoryItem(System.String)
[ HP Software Framework Events ]
Error - 4/29/2012 1:53:33 PM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/04/29 12:53:33.338|000013E0|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 5/6/2012 12:07:43 PM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/05/06 11:07:43.782|00001DFC|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 5/14/2012 9:28:57 AM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/05/14 08:28:57.786|00000BA8|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 5/14/2012 9:29:05 AM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/05/14 08:29:05.610|00001B78|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 5/16/2012 11:36:53 AM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/05/16 10:36:53.458|00001FB0|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 5/16/2012 11:36:56 AM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/05/16 10:36:56.375|00000CCC|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 5/20/2012 10:51:01 AM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/05/20 09:51:01.445|00002244|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 5/28/2012 11:05:13 AM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/05/28 10:05:13.384|00001C14|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 6/3/2012 10:42:07 AM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/06/03 09:42:07.387|00001F30|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
Error - 6/8/2012 12:36:20 PM | Computer Name = christine-HP | Source = CaslWmi | ID = 5
Description = 2012/06/08 11:36:20.887|00002124|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state
[ System Events ]
Error - 1/20/2014 2:05:37 PM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7000
Description = The vToolbarUpdater17.3.0 service failed to start due to the following
error: %%2
Error - 1/20/2014 6:54:52 PM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7031
Description = The HP Support Assistant Service service terminated unexpectedly.
It has done this 1 time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.
Error - 1/20/2014 6:56:00 PM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7000
Description = The HP Support Assistant Service service failed to start due to the
following error: %%2
Error - 1/20/2014 6:56:00 PM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7000
Description = The HP Support Assistant Service service failed to start due to the
following error: %%2
Error - 1/21/2014 9:53:23 AM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Computer
Backup (MyPC Backup) service to connect.
Error - 1/21/2014 9:53:23 AM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7000
Description = The Computer Backup (MyPC Backup) service failed to start due to the
following error: %%1053
Error - 1/21/2014 9:53:24 AM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7000
Description = The vToolbarUpdater17.3.0 service failed to start due to the following
error: %%2
Error - 1/21/2014 10:23:49 AM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Computer
Backup (MyPC Backup) service to connect.
Error - 1/21/2014 10:23:49 AM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7000
Description = The Computer Backup (MyPC Backup) service failed to start due to the
following error: %%1053
Error - 1/21/2014 10:23:56 AM | Computer Name = christine-HP | Source = Service Control Manager | ID = 7000
Description = The vToolbarUpdater17.3.0 service failed to start due to the following
error: %%2
< End of report >