Everything quit working, so I started closing things down. Some shut down on their own, others I closed, then restarted the system.
Firefox acted like a new install when I reopened it - bookmarks completely gone and it ask if I wanted to import from other browser. I dug around and found the backup from a day earlier and replaced the bookmarks.
Quick launch toolbar gone. Can not add it back - error it says "Cannot create toolbar". I checked and the quick launch folder is still in the system.
Restore does not work - no matter what date I choose, it says "unable to complete - no changes were made". This does not surprise me because the restore has not worked in a couple years. It always says the same thing.
Any help as to what happened and how to restore the quick launch for my wife would be appreciated.